This Embassy Suites is Not What It Used to Be!
Posted Dec 27, 2016 on Hotels
We have not stayed in this hotel in about 10 yrs. It is basically the same as 10 yrs ago; needs some updating on the rooms and overall facilities as they look dated and worn. Pool & hot tub were not very clean. Staff was very polite and tried to be helpful, but the "A" team was nowhere to be found. Food was not good from the restaurant, with the exception of the skilled and gregarious omelet chef in the mornings. Vending machines were not in good working order (charged our credit card $25 for 1 bottled coke!), so food & drink was scarce on a Christmas weekend. Service was very slow whenever you could find it. Hilton took this property over from the Hammons group at some point; this one goes on our list of the very low end of Hilton.
This was a little "staycation" for Christmas with our mother. Very disappointing present that we gave to her.
We won't be back unless we see renovation; and we cannot recommend it unless it is for convenience of location & you don't want anything but a room to sleep in.