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Reviews of Fairfield Inn & Suites by Marriott Conway

2.5 out of 5
Fairfield Inn & Suites by Marriott Conway
2260 Sanders Rd, Conway, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 385 out of 571 reviews" "
Rating 8 - Good. 132 out of 571 reviews" "
Rating 6 - Okay. 32 out of 571 reviews" "
Rating 4 - Poor. 14 out of 571 reviews" "
Rating 2 - Terrible. 8 out of 571 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Felicia, Jonesboro

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The kids loved the pool and parents enjoyed the nice outdoor area next to the pool. Restrooms could be cleaner though.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay on I 40. Very clean, helpful staff and a tasty breakfast offered.
Stayed 1 night in Mar 2024

2/10 Terrible

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Safe. Friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Destanee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never have any complaints about this property. You just have to know which room to get and it’s perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

Devin

Traveled with family and small children
Great place
Stayed 1 night in Feb 2024

10/10 Excellent

Lindsey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very cleaned, smelled nice, friendly staff and warm breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Mindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
This was a one night stay. Beds were firmer than my liking. The hotel is dated. There wasn't any USB ports in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped 1 night on a trip through Little Rock. Clean, comfortable, no bad odors, no bugs. Rooms are a little smaller than some hotels but adequate. Shower was great... good pressure and hot water, and the tub drained well! Very nice breakfast. Staff was all very helpful and friendly. Even came with a little excitement as bad weather blew in and tornado sirens went off. Nick at the front desk did a great job keeping us informed and ushered to safe areas. We didn't use the pool.
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a clean friendly place to stay. I would stay there again if I ever travel that direction again.
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Jan 7, 2024
Thank you for taking the time to rate and review the friendly Fairfield by Marriott in Conway AR.

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Fairfield by Marriott on Jan 7, 2024
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

Tim

Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Jan 2, 2024
Thank you for taking the time to rate the Fairfield by Marriott in Conway.

8/10 Good

Dannie

Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Jan 1, 2024
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

8/10 Good

Patrice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Fairfield by Marriott on Jan 1, 2024
Thank you for taking the time to rate the Fairfield by Marriott.

10/10 Excellent

Xiaojing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Jan 1, 2024
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying here again when I visit my daughter and her family!
Stayed 2 nights in Dec 2023
Response from Fairfield by Marriott on Dec 28, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott. We look forward to having you stay with us when you come to visit your daughter.

8/10 Good

LaKeenya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The breakfast was great, room was clean. Staff was very friendly. A great stay overall
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 28, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway. It is always wonderful to our staff to be noticed for all of their hard work. Your lovely comments will be shared with the entire team.

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly.
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 27, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway AR. Our staff will be informed of you wonderful words.

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 25, 2023
Thank you for taking the time to rate the Fairfield by Marriott.

10/10 Excellent

Patricia G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 24, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 24, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

Peggy

Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 24, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay. Bathroom could have been cleaner. There were red spots on the walls; not sure if it was blood or something else.
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 20, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott. These comments will be brought up with Head of Housekeeping so we may address this issue. Thank you once again for bringing this to our attention. We hope you stay with us next time you are in Conway.

10/10 Excellent

Leighan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 19, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

SHEYLA, Fort Worth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good customer service. I Would stay again.
Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 19, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway AR. You wonderful words will be shared with the entire team.

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Fairfield by Marriott on Dec 11, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

George

Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 10, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

Cheryl B

Traveled with family
Stayed 2 nights in Nov 2023
Response from Fairfield by Marriott on Dec 5, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway.

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Fairfield by Marriott on Dec 24, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a step above the average hotel breakfast. We would definitely stay again. The Mexican food restaurant close by, Los 3 Potrillos was EXCELLENT.
Stayed 1 night in Nov 2023
Response from Fairfield by Marriott on Nov 30, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway. We will share your wonderful comments to our breakfast hosts. We look forward to the next time you chose to stay with us.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Fairfield by Marriott on Nov 30, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Staff was very friendly. Wonderful breakfast options.
Stayed 1 night in Nov 2023
Response from Fairfield by Marriott on Nov 28, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway.

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before. It is convenient, clean, well-managed and the price is right! We travel this route often and will always stay here when the need arises.
Stayed 1 night in Nov 2023
Response from Fairfield on Nov 22, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway AR.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Fairfield by Marriott on Nov 4, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway AR.

10/10 Excellent

Kaitlyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with comfortable bed, friendly staff. Perfect for a restful sleep after a long day.
Stayed 1 night in Sep 2023
Response from Fairfield by Marriott on Nov 4, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway AR.

10/10 Excellent

Becky, Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Fairfield by Marriott on Oct 28, 2023
Thank you for taking the time to rate the Fairfield by Marriott.

4/10 Poor

Susan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff were all really friendly and helpful. However- my room did not get cleaned once over a 5 night stay even after I requested it. That was a real bummer to gone back to after very long work days. You won’t be able to catch an Uber or Lyft either and the taxi was spotty with availability. Charming town though.
Stayed 4 nights in Oct 2023
Response from Fairfield by Marriott on Dec 6, 2023
Thank you for bring this to our attention.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fairfield by Marriott on Oct 22, 2023
Thank you for rating the Fairfield by Marriott in Conway AR.

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fairfield by Marriott on Nov 4, 2023
Thank you for rating the Fairfield by Marriott.

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023
Response from Fairfield by Marriott on Nov 14, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fairfield by Marriott on Oct 14, 2023
Thank you for taking the time to rate the Fairfield by Marriott.

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fairfield on Oct 27, 2023
Thank you for taking the time to rate the Fairfield by Marriott in Conway.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Little Rock
The front desk clerk was lovely and helpful.
Stayed 1 night in Oct 2023
Response from Fairfield by Marriott on Oct 14, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway. Your wonderful comments will be shared with the entire team.

10/10 Excellent

Megan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a lovely stay!
Stayed 1 night in Oct 2023
Response from Fairfield by Marriott on Oct 13, 2023
Thank you for taking the time to rate and review the Fairfield by Marriott in Conway. It is wonder to hear you enjoyed your stay with us.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff. Nice, clean and comfortable room.
Stayed 1 night in Oct 2023
Response from Fairfield by Marriott on Oct 13, 2023
Thank you for rating the Fairfield by Marriott in Conway. Your kind words will be shared to the entire staff.