Excellent location and reasonable Priced
Posted Feb 20, 2017
Checking-in was a huge problem; the Desk Clerk could not find my reservation. Somewhere between Expedia and the hotel, someone mis-spelled my name. Saturday morning breakfast did not start on-time, chef was running late. The manager did steep-in and he did a great job!!!! Excellent Location- near main exit, large mall & CVS are close by, and plenty of meal options. Plus, it is a short drive over to the River Front and Presidential Library.
Comment from Hotel Management
Feb 21, 2017 by william Pape, Hotel Management
Thank you for taking the time to give us your feedback. I apologize for the issue with your check in. I will work with my team to make sure that they are better trained to deal with these issues. We will also speak with our executive chef to make sure she goes over the importance of being on time.
I would also like to thank you for your positive feedback as well.
Thank you again.