Ratings based on 6 Verified Reviews

3.3 out of 5
67% of guests recommend
4.2 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Other
by A verified traveler

Convenient to CHI St. Vincent's

Posted Feb 29, 2016
Pros: location, convenience, staff, shuttle
Location: across the street from shopping mall with several eateries
Very convenient to St. Vincent's, clean, friendly, and reasonably priced
2 out of 5
by A verified traveler from heber springs ar

Penalty for booking online!😖

Posted May 5, 2015
Booked this hotel for the convenience to St Vincent hospital. My fiancé had a proceedure scheduled for 645 am. We stayed the night befor the proceedure. We were told when we arrived that we could not get the patient discount because we booked online. I said, so I could cancel and go next door and get s better rate? She said, yes! Is that what you want to do? I don't feel like we should have been penalized for booking online and the desk attendant was not sympathetic!!
2 out of 5
by A verified traveler

Posted Nov 14, 2014
Pros: The room was nice and clean
Cons: Yes the staff treatment of guest
Hotel staff was rude insisted that I made reservations for 2 when it was clear that I made reservations for 4 thru expedia,acted as if someone was hid in room..Also I paid cash in advance and was told that I would definitely get refund back in cash.. when stay was cut short front desk said I don't know who told you that but Ill have to mail you refund.After much discussion I did get refund but staff was so rude and treated us so unkind....Another guest told us sometime first night stay is free with voucher but staff didn't want us to know that it was clear cut case of prejudice couldn't see any other reason for rudeness because most of our time was spent at hospital....
4 out of 5
Recommended
for Other
by Jazz Cop

An oldie But a Goodie!

Posted May 17, 2014 on Orbitz
I was in LIttle Rock for Mother's Day and just needed a bed for a couple of nights close to my family's home. The wonderful representative found The Guesthouse, close to the airport and 5 minutes away from my family. The wonderful ladies at the reception desk were fast and so nice. My room was clean and the maid kept it looking good. The breakfast was continental, but there was cereal, oatmeal and fruit...enough to get me going. I will most definitely book at the Guesthouse on my return. It is an older hotel with no Wifi or Movies, but it is a great place if you just want a comfortable bed and clean room.
5 out of 5
Recommended
for Everyone
by Sandy from Star City, AR

Very Lovely

Posted Oct 6, 2013
Pros: The over-all decors and friendly service
Cons: Nothing....I love it just the way it is and look forward to staying again.
Location: There are resturants, shopping malls, and other things....just a great hotel to stay in....
I stayed because my mother was having surgery. I was expecting the beds to be hard and the pillows to be uncomfortable. But instead they were soft and so easy to fall asleep in. The staff were very nice and always greeted you with a smile and the living space with simple beautiful. Although the hotel is a non-smoking, they had a lovely smoking area outside the building. The hotel is close to food and shopping and also provides a shuttle bus so I was able to save gas. The coffee is very nice and the breakfast was good...
4 out of 5
Recommended
for Families
by Anonymous

nice people

Posted Apr 13, 2010 on Orbitz
We selected this hotel because it offers shuttle between the airport and hospitals but my flight was delayed and I arrived after 9 PM and had to pay $25 for a taxi. The shuttle service was very nice but runs 6:30 AM - 9 PM only.