Penalty for booking online!😖
Posted May 5, 2015
Booked this hotel for the convenience to St Vincent hospital. My fiancé had a proceedure scheduled for 645 am. We stayed the night befor the proceedure. We were told when we arrived that we could not get the patient discount because we booked online. I said, so I could cancel and go next door and get s better rate? She said, yes! Is that what you want to do? I don't feel like we should have been penalized for booking online and the desk attendant was not sympathetic!!