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Reviews of Motel 6 Conway, AR

2 out of 5
Motel 6 Conway, AR
810 Museum Rd, Conway, AR

Reviews

8.0

Very Good

Rating 10 - Excellent. 450 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very friendly staff
Stayed 1 night in Apr 2024

6/10 Okay

Sarah

Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024
Response from Motel 6 Conway Management on Apr 12, 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. Bathroom was nice. A shortage of electric outlets and workspace was a hindrance.
Stayed 1 night in Apr 2024
Response from Motel 6 Conway Management on Apr 12, 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

8/10 Good

Taylor

Liked: Cleanliness, staff & service
Enjoyed my stay.
Stayed 1 night in Apr 2024
Response from Motel 6 Conway Management on Apr 10, 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Disliked: Amenities
Basic room. Well used but clean enough. Expedia changed way too much for what I got. No breakfast or even shampoo in the shower. But, the bed was comfortable, water hot and decent water pressure. Starbucks and other places to eat are close. Close to I40
Stayed 2 nights in Apr 2024
Response from Motel 6 Conway Management on Apr 10, 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

4/10 Poor

Carol

Disliked: Amenities
There was no breakfast. I couldn’t go to the bathroom upon arrival. The room was clean but the furnishings were bad. Hole in ottoman.shelves etc not completely painted.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 18, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Maxine, Wichita

Traveled with partner
Curtain would not cover window correctly. No kleenex in room. No breakfast. Needed comforter or extra blanket on beds. Hotel was pretty clean overall.
Stayed 1 night in Apr 2024
Response from Motel 6 Conway Management on Apr 10, 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

10/10 Excellent

James

All good
Stayed 1 night in Apr 2024
Response from Motel 6 Conway Management on Apr 10, 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place and staff was nice
Stayed 1 night in Mar 2024
Response from Motel 6 conway management on Apr 1, 2024
Thank you for your wonderful review. We appreciate your feedback. We look forward to seeing you again soon.

10/10 Excellent

Clint

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful, The bathroom really needed an upgrade. All else was great
Stayed 1 night in Mar 2024
Response from Motel 6 conway management on Apr 1, 2024
Thank you for your wonderful review. We appreciate your feedback. We look forward to seeing you again soon.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
We had an overall good experience with motel 6 in Arkansas.
Stayed 2 nights in Mar 2024
Response from Motel 6 conway management on Mar 29, 2024
Thank you for your wonderful review. We appreciate your good words. We hope to see you back soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Motel 6 Conway Management on Mar 30, 2024
Thank you very much for your wonderful review. Hopefully we get to see you again soon.

8/10 Good

Ann

Traveled with pets
Liked: Amenities
Nice room
Stayed 1 night in Mar 2024
Response from Motel 6 conway management on Mar 29, 2024
Thank you for your wonderful review. We appreciate your good words. We hope to see you back soon.

2/10 Terrible

Starr

Stayed 2 nights in Mar 2024

8/10 Good

Tammie

Business traveler
Liked: Cleanliness, staff & service
Check in easy, staff nice but room smelled funny & that was the hardest mattress Iv'e ever slept on!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Tammie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities
Everything seems to be broken and needing repair the fitness center is closed, the laundry is not working. The elevator doesn't quite stop at the level of the deck. the rooms are good but need a deep clean. The staff is wonderful. Will be staying there just the same
Stayed 1 night in Mar 2024
Response from Motel 6 conway management on Mar 16, 2024
Hi Phillip! Thank you for the review and feedback. Our fitness room is indeed under maintenance. Due to safety for everyone we have decided to close the fitness room temporarily. The elevator is working as designed. All inspections reports are current and up to standards. The guest laundry is indeed operational. The only item not working is the laundry soap dispenser. As an alternate method of purchasing, we have to laundry soap available for purchase at the front desk as the flyer indicated. We appreciate you feedbacks me look forward to seeing you again soon

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to I40, close to shopping and restaurants. Clean everywhere and the staff was nice and helpful. Like all Motel 6s I've been in lately some accommodations were out if order.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Arika

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed multiple times, we love the area and it’s been a good stay with great people and guest
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Lonna

Stayed 7 nights in Mar 2024
Response from Motel 6 Conway Management on Mar 30, 2024
Thank you very much for your wonderful review. Hopefully we get to see you again soon.

10/10 Excellent

Arika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it bc our favorite places to eat/drink are next door, the staff is friendly! Room is great! Elevator has a funny smell but otherwise we have had no issues stayed more than once and will be back
Stayed 1 night in Mar 2024
Response from Motel 6 Conway management on Mar 8, 2024
Thank you for your wonderful review. Rightfully appreciate your good words. We hope to see you back soon.

10/10 Excellent

BEV

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale for a Mot6! Great Value! Highly recommend!
Stayed 1 night in Feb 2024
Response from Motel 6 Conway management on Mar 6, 2024
Thank you for your wonderful review! We truly appreciate your good words. We hope to see you again soon.

6/10 Okay

Barry

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service
It was fine. Not dirty, but holes in carpet, huge dip in bed I filled in with a pillow. Overall it was okay and the staff was nice.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi BarryWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
It was clean. Accommodating. Bree was an excellent employee. Very nice respectful and helpful.
Stayed 1 night in Mar 2024
Response from Motel6 conway management on Mar 4, 2024
Thank you for your wonderful review. We truly appreciate your kind words. I hope to see you soon.

6/10 Okay

Michelle

Traveled with partner
I found a syringe in the bathroom
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Norma, Arlington

Stayed 2 nights in Feb 2024
Response from Motel 6 conway management on Mar 29, 2024
Thank you for your wonderful view and your good words. We hope to see you back soon.

4/10 Poor

Roy

Business traveler
My room has outlets that don’t work and a mirror torn off the wall. I am so disappointed.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Roy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Convenient and good price. Safe.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Jennifer, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very couteous and friendly. The bed was great. Best sleep in months.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Andrew

Traveled with partner
Liked: Staff & service
No breakfast
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Andrew, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Betty

Traveled with family and small children
Liked: Staff & service
The the fire service didn't work.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Betty,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Keith

Stayed 1 night in Feb 2024
Response from Motel 6 conway management on Mar 29, 2024
Thank you for your wonderful view and your good words. We hope to see you back soon.

2/10 Terrible

Robert

Business traveler, Traveled with pets, Traveled with family
Rules not explained before check in. Third floor only available. $100 refundable deposit for dog and not refunded. Left the room completely clean and nothing damaged.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Don, eMERALD Park

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Easy on and off for travel. Motel is not a motel 6 build. Larger amd old
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi DonWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Okay

Alma

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Alma,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Charlie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities
I got the last room on the ground floor maybe that’s why it didn’t have any art on the wall but you could see where the screws were for art and they were out of shampoo whether that had to do with supply chain or what I’m not aware but otherwise it was a quiet stay the heater worked well.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Michael

Stayed 1 night in Jan 2024
Response from Motel 6 Conway management on Mar 4, 2024
Thank you for your wonderful review. We truly appreciate your good words. We hope to see you back soon.

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to roads we needed
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Rebecca

Stayed 2 nights in Jan 2024

2/10 Terrible

Markel

Stayed 1 night in Jan 2024

10/10 Excellent

Olufunso

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent...Callie's so good, excellent character
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Danielle

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay was fantastic! I came in flustered from traveling all day in the pouring rain and was not happy about the extra $100 deposit fee for pets or service dogs. I've been using Motel 6 across the country for 16 years and never had this "deposit fee" before. Jay (hope spelling is correct) was very calming and explained that it would be refunded and gave me some info on a great burger place! This Motel 6 must have been a hotel before because the rooms are inside and it's not like the ones where you can park right in front of your room. Anyone traveling with animals can only stay on the 3rd floor, which was a little bit of a pain because I have a paralyzed dog and a lot of stuff to bring up, but the rooms are nice, quiet, clean and the bed was very comfortable. The area has plenty of restaurants you can walk to and there is a Starbucks basically in the same parking lot. I was annoyed at first due to the deposit & the only 3rd floor rooms, but Jay was so wonderful that I stayed and I'm glad I did. Great customer service!
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Ryan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I’d think twice before staying again. Left itching
You may wanna look elsewhere first…. Lots of hail damage outside and in the outdoor structure. Very ran down. Even signs are broken and or missing. Isn’t too shabby in the lobby. Receptionist was respectful and quick. No issues at sign in. Walk into the room… there’s a smell. The walls have been torn down and shabby put back together. You can tell to fix water damage and put in bigger fiberglass tubs. Blankets are worthless. Cardboard box is more comfortable. Water for a shower is okay. I’ve had hotter showers at truck stops. Plug ins all need replaced and changed out. They apparently have to spray often for bugs. They provide you with one little bar of soap to wash your hands. Towels are small. 2 large towels, 2 rags and 1 hand towel are provided for one king bed room. Tv is basic.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Bianca

Stayed 1 night in Jan 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Only good thing about this property is the price. Don’t even have coffee out in the morning Desk staff very rude and uninterested in their job No breakfast. Fitness room permanently closed. No shampoo or conditioner provided Zero Customer service
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jonathan

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the showers/bathroom. I for one didn't have to stoop or bend over just to wash my hair. The view was exceptional, and the Internet worked very well
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 17, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Nathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Motel 6 Conway management on Mar 4, 2024
Thank you for your wonderful review! We truly appreciate your good words. We hope to see you back soon.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Stevie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In line repeat business
I enjoyed my stay quiet, clean and comfortable
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Stevie,Thank you for positively rating your stay!Lilith#Team6