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Reviews of Hampton Inn Maumelle AR

2.5 out of 5
Hampton Inn Maumelle AR
11920 Maumelle Blvd, Maumelle, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 343 reviews" "
Rating 8 - Good. 107 out of 343 reviews" "
Rating 6 - Okay. 23 out of 343 reviews" "
Rating 4 - Poor. 17 out of 343 reviews" "
Rating 2 - Terrible. 2 out of 343 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, staff & service
What we liked: the staff were very nice especially the lady that prepared breakfast. It was clean and quiet. The citrus water by the elevator was great. It was very convenient for our visit to Maumelle. What we didn't like: Our shower did not work and from the tub it was impossible to reach the soap and shampoo dispenser. There wasn't a single USB port and we quit traveling with those years ago so we had no way to charge our phones. We checked with the front desk for a plug but they didn't have one. And not terrible but the room had a faint dog smell. That wouldn't have bothered us alone but along with the other items it was just one more thing. The carpets are pretty shaggy. We felt like for $135 a night it would have been more updated.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2024

10/10 Excellent

Coleman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for me, nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Feb 2024

8/10 Good

Karen, Maumelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hampton was in a good location for our needs. It was clean and the staff was very friendly and accommodating. It is starting to show some wear and tear because of age. Beds comfortable. Would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Brandi

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frey friendly and helpful staff. Made me feel welcome.
Stayed 2 nights in Jan 2024

8/10 Good

Steve

Stayed 1 night in Jan 2024

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Sheila, Temple

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not at all what I expect from a Hampton Inn. Dirty, dated room, dead bugs in window sill, hair on bed, carpet filthy and frayed. Was extremely disappointed with my stay. For the rate that was charged, expected much better quality. I absolutely do not recommend this Hampton Inn. There is quite a bit of improvement that needs ro be done and im very suprised about the high reviews and excellent star ratings it has recieved. Also, for what its worth, the front desk staff on day and night of check in were friendly and that was the only pro for me.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Someone in another room appeared to be smoking.
Stayed 2 nights in Dec 2023

4/10 Poor

Karl

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property lack proper maintenance carpets worn and frayed furniture worn bathtub had chunks missing out of the porcelain overall property looked bad
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
No problems at all. Thanks. Good breakfast.
Stayed 1 night in Dec 2023

4/10 Poor

Cory

Stayed 1 night in Oct 2023

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Took care of all our needs
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy and pleasant check in with no wait. The room was spacious and very clean. The area was quiet and felt safe. Parking was close and convenient. I would definitely stay at this hotel anytime in the area overnight.
Stayed 1 night in Oct 2023

6/10 Okay

Alejandra

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
workout room dirty no towels in workout room dirty towels in workout room no headphones No remote for tv in workout room coffee was cold trash outdoors was full for two days staff was not friendly
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Stayed 1 night in Sep 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The potatoes!!! Seriously, the breakfast was really good...omelets, toast, but those potatoes were YUMMY!
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Anniversary
The hotel is in a very quiet area and is very well kept. When I arrived , I waited 10 minutes before anyone arrived to check me in. It was a slow process. The room was wonderful. The breakfast - not so much. The food seemed old and reheated.
Stayed 1 night in Sep 2023

10/10 Excellent

janet b.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole was so friendly when we checked in. A lot of noise above us late at night.
Stayed 2 nights in Aug 2023

8/10 Good

Claudia

Stayed 1 night in Aug 2023

10/10 Excellent

Sonia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the desk were friendly.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go to this hotel…
The hotel was dirty, the floors were sticky and greasy. The bathroom had mold in the shower. The breakfast was terrible and uneatable. I have never had this bad a breakfast at a Hilton brand hotel. I had to go elsewhere to eat breakfast.
Stayed 2 nights in Jul 2023

10/10 Excellent

chandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff. Very clean. Good breakfast included.
Stayed 3 nights in Jul 2023

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased!
Stayed 1 night in Jun 2023

8/10 Good

Marla

Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
One negative was that late at night a very loud group came in and made a tremendous amount of noise in the common area for over 30 minutes.
Stayed 1 night in May 2023

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

ELIZABETH

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpets in the room were ripped up and stained all over. The value of the hotel is fine with a little refresh!
Stayed 1 night in Apr 2023

10/10 Excellent

Lawrence

Stayed 2 nights in Apr 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was aged carpets were worn down and the room showed dings and scuffs on the furniture.
Stayed 2 nights in Mar 2023

6/10 Okay

Billy

No breakfast when we went down at 8:30. Not enough bath linens.
Stayed 2 nights in Mar 2023

6/10 Okay

Jessica

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a nicer hotel and the breakfast was good, but the room had parts of the wall chipped out. There was no hair dryer. The hot water took forever to come in for the shower. The back of the shower had a tile loose. Overall, the staff was great! The food was just okay. The room definitely needs some renovations for the price.
Stayed 1 night in Feb 2023

10/10 Excellent

Patra

Stayed 1 night in Feb 2023

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent right down to the night light in the bathroom and a very good free breakfast. Eggs home fries sausage and much more. The place seemed quite spotless except for my only complaint would be they could use some new carpeting. I stayed there a year ago and some of the chairs and the breakfast room were quite stained and they are still there. Other than that it was perfect. Couple of good restaurants nearby great Mexican food right across the street
Stayed 2 nights in Jan 2023

8/10 Good

Karen

Stayed 2 nights in Jan 2023

10/10 Excellent

kenneth

Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Tom

Stayed 1 night in Nov 2022

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff. Clean rooms. We will stay here again!
Stayed 1 night in Nov 2022

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Consistent friendly and perfect!
Stayed 2 nights in Oct 2022