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Reviews of Motel 6 North Little Rock, AR - McCain

2 out of 5
Motel 6 North Little Rock, AR - McCain
4100 East McCain Boulevard, North Little Rock, AR

Reviews

6.8
Rating 10 - Excellent. 251 out of 989 reviews" "
Rating 8 - Good. 275 out of 989 reviews" "
Rating 6 - Okay. 182 out of 989 reviews" "
Rating 4 - Poor. 134 out of 989 reviews" "
Rating 2 - Terrible. 147 out of 989 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

larry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property a day earlier and I asked to see the rooms and they refused which was a red flag. I gave them the benefit of the doubt and returned in town and we went to the room and grass was on the floor. I went to the front desk and asked him to come and look and he said someone was blowing grass and it got into the room. The rooms come with nothing but a bed. If you want a table, refrigerator and chair you have to pay more. The rooms do not look like the advertised rooms. A construction crew or a group was living there. They had chairs sitting outside there door and at night trucks were raising there engines. I went cheap and I got cheap. I would not recommend anyone with a family or single lady to stay at a motel 6.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Steven

Liked: Property conditions & facilities
It’s very clean, and they are very nice and accommodating
Stayed 10 nights in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Jonathan

Traveled with family
Disliked: Cleanliness
A
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Michelle

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Charity

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Charity,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lance

easy and convenient
Stayed 3 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for our stay close to family, no charge for the dogs. The only complaint I have is the air conditioner/ heater made terrible noises the 3 days we were there every time it kicked on.
Stayed 3 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unsafe Motel
I checked in & checked out less than an hour later. I felt unsafe.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 29, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Miguel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Nathaniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not like it was described in the Add ,and I also had insurance for 500
Response from Brand Experience Team on Nov 21, 2023
Hi Nathaniel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Garrett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable and rebooked for 3 more nights I enjoyed it very nice and quiet
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Garrett,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience
Stayed 6 nights in Oct 2023

4/10 Poor

Loren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good stay
Room might not have even been cleaned. Had no towels and had to change dirty sheets. Service was great though. Nice and quiet. Upon checkout, was told they were short on cleaning staff. Was offered another room, but it was worse... Only had coffee set out from 5-9 am. Mold in tub. Sink sprayed water all over... stains and stuck old dog poop on floor. I'm not picky, and stay in a lot of hotels, but this one was by far one of the worst.
Stayed 1 night in Nov 2023

10/10 Excellent

Jesús

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great people
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Nathaniel

Stayed 5 nights in Oct 2023

6/10 Okay

Roy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was not what I ordered,they wanted to charge me more for a non smoking room,no fridge or microwave
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Roy,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Odus

Liked: Cleanliness, staff & service, property conditions & facilities
Good safe and comforable
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Odus,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Rooms
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Derek,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

John

It’s an okay place
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 17, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Kandyce

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They stay was good but the customer service was ok they tried to charge me extra based on my last stay because they thought it was to many children, I didnt think that was right
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 17, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Tiasha, NLR

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff members were very accomodating
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 17, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Ta'Nesha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Marcos

Stayed 1 night in Oct 2023

8/10 Good

Kandyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Virginia

Traveled with family
Liked: Staff & service, room comfort
Ok for the price!
Check in was smooth. The room was ok for the price. It smelled like mold and we had to air it out. Bathroom shower area had the mold on the ceiling. Otherwise a good stay!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Virginia, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Tanesha

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
The overnight front desk manager was rude , and watched people on camera as if someone was doing something wrong.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Tanesha,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Tiasha, NLR

Liked: Cleanliness, staff & service, property conditions & facilities
Love the black out curtains
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hey Tiasha, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Taquisha

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my go 2
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Annette,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Donnell

It was ok for the price but what I dislike is them holding 50 dollars on my card for 10 days after I check out
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Donnell, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great customer service and accommodation to my needs
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Greg

Liked: Cleanliness, staff & service
Disliked: Amenities
I am not a fan of motel 6 in general. Their bare bones approach and spartan accommodations leave much to be desired. I chose this one because of location and convenience to shopping. I neglected to notice that a refrigerator in the room was not an option; my mistake. Overall, the stay was fine, but I'm done with Motel 6; they are not that economical.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Michael

Disliked: Room comfort
ok for a night but not longer
I requested a 1st floor because I have COPD, but they put me on the 2nd floor. 100* heat and took me3 trips up and down. If you an Eng. degree you might figure out how to work the TV
Stayed 1 night in Aug 2023

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed. Its easy to get to. The people that work there are very nice people. I stayed for about a week and it was all good.
Stayed 1 night in Aug 2023

2/10 Terrible

terrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn't clean made my whole stay unpleasant
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Dustin

Stayed 1 night in Aug 2023

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again.
There’s a $50 refundable deposit that wasn’t listed on the payment info on the hotels app (although it’s apparently listed under details and policies). Guy at check in was rude. Requested a non smoking room but it smelled like smoke and had cigarette burns on comforter. Bath tub was stained and looked dirty.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 17, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Sueli

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Sueli,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

Leslie

Liked: Staff & service
Pool was closed. Very disappointed! Wifi was not working. Idk if they got it working later. Room was small. There were stains on the top cover on the beds. Beds sucked! We tossed and turned all night. Beds alone almost got it a 1 star. We went cheap for just a one nogjt stay, and we paid for it! This is a true...you get what you pay for.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Leslie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Dawana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not bad for quick stay
The booking and check- in were super easy. The room was easy to get to and on the second floor. The motel was older but the rooms had recent upgrade, especially in the bathroom. However, the air conditioners were leaking water and the room smelled of mildew. I always carry a diffuser and used it, but I could see that as an issue for others. This was an unplanned stop for us. Late in the night entry and early morning exit. Beds and pillows were comfy enough. No bugs.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 27, 2023
Hi Dawana, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

2/10 Terrible

Jesse

Stayed 1 night in Jul 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute but good hotel
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 19, 2023
Hi Amber,Thank you for positively rating your stay!!Lilith#Team6