Ratings based on 140 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Arkansas
Safe locationPosted Aug 30, 2015
Business trip. Called early for special request and spoke with a very rude woman. Didn't have very expectations upon arrival, but LaDetra Walls was an exceptional help. Very professional and very helpful. She needs to have her name on the wall for Employee of the YEAR!
for Couplesby Saralyn
Spooky neighborhood but nice roomPosted Aug 2, 2015 on Hotels
Very nice room for the price. Just there over night.
for Couplesby Jerry from Osage Beach, Mo
One Night StayPosted Jul 30, 2015 on Hotels
Hotel is old, but they have done a pretty good job of keeping it updated and clean. As I just said room was clean and bed was good, main ingredients needed for a one-night stay.
for Couplesby Brenda from Malvern
The Eagels were great....this Clarion not so much!Posted Jul 30, 2015 on Hotels
I was very disappointed with my stay; we were in town for a concert. We really didn't know what kind of neighborhood, we were going to; pictures on Internet were very decitful, not sure when those pictures were made. The hotel had a shuttle to the areana, big plus and we were there for just one night, so we stayed! We took the shuttle to the concert, most everyone tipped the driver, we were then told by the driver to meet him back in the same area after the concert. We all, I'd say 40 people met back ready to go back to the hotel, we waited thinking maybe he'd taken one load back before we got to the meeting place; nope the driver got off work at 11:00 and left; the concert wasn't over until like 11:30. One lady called and was given the information that we were on our own to get back! We had to pay for cab; some of the people were offered a free breakfast; we were not offered any thing. I talked to the manager the next day, was told he would talk to the driver, but there was nothing he could do for us; but he did like the shirt I had on... Whatever! I doubt that I will ever stay at a Clarion Hotel ever again! If a manager can't make adjustments for things gone really bad to everyone inconvenienced doesn't say much for Clarion.
for Couplesby A verified traveler
Lodging for Verizon Arena concertPosted Jul 30, 2015 on Hotels
Our stay here was uneventful. We did not mind driving down to the arena to park and dine. It was close enough and a decent price. Not fancy but felt safe and secure.
by A verified traveler
Posted Jul 29, 2015
Restaurant was supposed to be open at 4:00 pm for dinner. However, when we went down for dinner at 4:45 we were told the cook had not shown up so they weren't open. Took shuttle to concert and was told by driver he would be back in same spot concert to pick us up. After concert we were seeing other shuttles but not ours so I called the number on the card the driver had given me. I was told by person at hotel that it was after shuttle hours and the driver had gone home! Was told to find a ride the best way I could because there was no one there to come pick us up -along with about 30 others who had taken shuttle! This is 12:00 midnight N.Little Rock two miles from the hotel! Thanks to a driver from another shuttle service we were given a ride back to the motel! I will NEVER stay at this hotel again. The safety of many was totally disregarded!
by A verified traveler from Texas
Customer servicePosted Jul 29, 2015
They gave us a shuttle ride to Verizon center. Told us where to meet them for our return ride to the hotel. After the concert no shuttle service. Not just my party of four but 100 other people too. Rooms need updating and just an overall bad experience!
for Familiesby Dawn from Georgia
Hotel was fine, but bad neighborhoodPosted Jul 23, 2015 on Hotels
Just an overnight stay on our way to Texas. Hotel looked like it was recently remodeled, bed was comfortable. But it's in a bad neighborhood. If I would have seen a review about the neighborhood I wouldn't had booked there.
for Couplesby James from San Antonio
Posted Jul 21, 2015 on Hotels
it was pleasant. The room had a mildew odor to it.
for Familiesby Jared from Magnolia, TX
Great to sleep, go out to eat.Posted Jul 9, 2015 on Hotels
The attached restaurant, Bogie's, had horrendous service. We sat down after the bartender recognized our presence; no other patrons in the restaurant area, only a few at the bar. After ordering our drinks, it took 25 minutes for the drink order to return (5 waters, 2 beers, and a pop). The worst was yet to come. We sat at the table for 90 minutes with the only food being the appetizer, chips salsa and queso, and parts of two of the dinner orders. Went to pay and asked for any food already prepared in to-go containers. All four meals came out cold, or warm from being under the heat lamps for long periods of time. If the restaurant was run half as well as the rest of the hotel, I would consider returning. The hotel staff were courteous and willing to assist with our requests. The room was clean and comfortable. We were a large group traveling from Ohio to Texas and after a very long day of driving and poor food service, the room and beds were perfect.