BBQ/picnic area
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Reviews of Residence Inn By Marriott North Little Rock

3 out of 5
Residence Inn By Marriott North Little Rock
4110 Health Care Drive, North Little Rock, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 228 reviews" "
Rating 8 - Good. 60 out of 228 reviews" "
Rating 6 - Okay. 17 out of 228 reviews" "
Rating 4 - Poor. 15 out of 228 reviews" "
Rating 2 - Terrible. 9 out of 228 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property wonderful staff convenient to where I needed to be felt very safe.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Bridstylz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alaa Williams, GM on Nov 13, 2023
Thank you so much for taking the time to post your review of our hotel. I noticed that you scored us with a 1 out of 5. Will you please contact me at your earliest convenience so that I can learn more about your experience with our hotel. Your feedback is important to me. I look forward to hearing from you. Thank you.

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the property. The only area lacking was housekeeping service had to be requested.
Stayed 16 nights in Oct 2023

6/10 Okay

Brian

Traveled with family
Liked: Staff & service, amenities
After having booked a room at Residence Inn North Little Rock 2 months in advance, we were informed while enroute during our 4 hour drive to the hotel that there were now no rooms avaliable. So our Residence Inn reservation was transferred to the Fairfield right next door which we agreed to do. The room that was given to us there reeked of smoke. Would have preferred a non-smoking room. We didnt complain, only stayed 2 nights. Other than that hiccup, it was really alright. The staff were great........
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and Friendly
Very grateful for the kind staff and cleanliness of this hotel. So comforting when you are traveling and tired. We will be back.
Stayed 1 night in Sep 2023
Response from Tiana on Oct 17, 2023
We look forward to seeing you again soon!

10/10 Excellent

Joanette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GG75 - Class of 1975
Very good stay. I have stayed here in the past for this same type of gathering.
Stayed 2 nights in Sep 2023
Response from Tiana on Oct 9, 2023
We look forward to seeing you again.!

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Sep 2023
Response from Tiana on Oct 9, 2023
Thank you for visiting. We hope to see you again soon

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
I missed the evening get togethers
Stayed 2 nights in Jul 2023

6/10 Okay

william

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was on route to South Carolina, the toilet was small and low, no way for 86 year old the get off the pot....
Stayed 1 night in May 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was just super friendly , top rate customer service
Stayed 4 nights in Apr 2023

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jesus

Stayed 1 night in Mar 2023

10/10 Excellent

Kymberley

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Basketball court was used until 1a.m. Dogs crying in their rooms. Did not rest at all. Should have kept driving.
Stayed 1 night in Dec 2022

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very clean, great service.
Stayed 1 night in Dec 2022

10/10 Excellent

Pamela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property on both ends of this specific trip..Great Staff!

10/10 Excellent

Pamela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the process of being updated so a bit of construction going on but nothing bothersome- the staff was super. Breakfast selection was great and tasty.

4/10 Poor

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Mary Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great place to stay! It would make Marriott proud. Great staff and management.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Courteous and professional!
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and run down. Pool and fitness were closed due to construction, which should really require a refund. If I knew that I would’ve stayed somewhere else.
Stayed 1 night in Jul 2022

4/10 Poor

Kirsten

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean, quiet, comfortable. But, getting on to the internet was going to be a process to get on. . We had to use our own membership to get onto Netflix. The swimming pool and the exercise room were closed That was especially disappointing, as we still had to pay the regular price.
Stayed 1 night in Jul 2022

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, clean and comfortable rooms. We would stay at Marriott residence inn for travel anytime.
Stayed 1 night in Jun 2022

6/10 Okay

Taffy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is need of complete renovation. Everything is stained and run down. Staff is very nice and helpful
Stayed 1 night in Jun 2022

6/10 Okay

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room but way too much noise.
The room was very spacious and very well laid out. With a refrigerator, range and microwave - everything you could need or want. However, the HVAC compressor outside made so much noise, coupled with the unit in the room that I managed only 3 hours of sleep. I achieved that because the bed was very comfortable. Something needs to be done reference the high decibel level occurring in the room.
Stayed 1 night in May 2022

10/10 Excellent

Tedra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service. Switched us to a different hotel and then charged us again at new hotel even though we had already paid. Will not refund us.
Stayed 1 night in May 2022

10/10 Excellent

Terry, Moorpark

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room we got has full kitchen that we didn’t use. The place was quiet. We were passing through and just checked in sleep and checked out.
Stayed 1 night in Apr 2022

10/10 Excellent

Wesley, Blytheville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having 2 bedrooms and 2 bathrooms is great for extended stays, the breakfast was loaded with choices and the staff were friendly. Our great-granddaughters loved the pool and we were there for an event with them. For a longer stay we would have made better use of the kitchen.
Stayed 2 nights in Mar 2022

4/10 Poor

Shannon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches in our room and the hallway. Both queen size beds were very old and uncomfortable. You could feel everything. We also used the pull out couch which was a joke. Maybe 3 inches thick and could feel everything. Linen was very thin and I was told they had no extra pillows for that bed. Never eat the eggs, they tasted like plastic.
Stayed 1 night in Mar 2022

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Very nice! Our family of 4 loved our 2 bedroom with the pullout couch and slept comfortably. There was even a kitchenette with all the utensils and a mini market at the check-in desk. Breakfast was delicious! The pool was well kept and the kids had a blast for our short stay! Highly recommend!
Stayed 1 night in Mar 2022

10/10 Excellent

Jack

Stayed 1 night in Aug 2021

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home on the road
We were passing through and this was a great hotel and great location for ease of access for our travels.
Stayed 1 night in Feb 2022

8/10 Good

Yvonne

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet but again there was a $75 pet deposit(nonrefundable) that I was not aware of until I got there. Other than the pet fee my stay was enjoyable.
Stayed 1 night in Feb 2022

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only if you have to!
This hotel was not the best place I've stayed. Smelled like weed, room barely cleaned to acceptable standards, tub/shower drain very slow.
Stayed 1 night in Dec 2021

10/10 Excellent

Danna

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a couple different times times thjkk
Stayed 2 nights in Dec 2021
Response from Madyson on Jan 5, 2022
Thank you for your feedback!

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy room. Mechanical noise in ventilation system? Highway noise also.
Stayed 1 night in Dec 2021
Response from Madyson on Jan 5, 2022
Thank you for your feedback!

10/10 Excellent

Rayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Surprise
It was a last minute reservation and the staff was amazing especially Kendra. The room was comfortable and clean. Great space for our family and dogs. We had a room with two bedrooms.
Stayed 1 night in Dec 2021
Response from Madyson on Dec 20, 2021
Thank you for your feedback!

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Pleased...
Really pleased with the Suite... Full size refrig was great. Bed was Queen, not king... Area around hotel was nicely maintained...
Stayed 1 night in Dec 2021
Response from Madyson on Dec 20, 2021
Thank you for your feedback!

10/10 Excellent

Carl, Coppell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very professional and courteous
Stayed 2 nights in Nov 2021
Response from Madyson on Dec 6, 2021
Thanks for your feedback!

8/10 Good

Jeanene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was perfectly fine, my family was comfortable and happy with our stay. My only complaint is that the hotel still advertises having a hot tub and there is a hot tub pictured in the photos of the hotel. There is not a hot tub, so I feel mislead. This wouldn’t be an issue except that I was specifically looking for a hotel with a hot tub when I booked. I would’ve gone with another hotel had I known there wasn’t actually one.
Stayed 6 nights in Nov 2021
Response from Madyson on Dec 6, 2021
Thanks for your feedback!

8/10 Good

Michelle

Stayed 3 nights in Nov 2021

10/10 Excellent

Jamshed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in Nov 2021
Response from Madyson on Nov 14, 2021
Thanks for your feedback!

10/10 Excellent

Wes

Stayed 1 night in Nov 2021

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Madyson on Nov 14, 2021
Thanks for your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service
Needs update
Part of the kitchen cabinetry was lying on the floor when we walked in. The TV cable was not hooked up correctly so it took awhile to change it back to where we received cable. Receptionist was responsive and called someone; however, my husband figured it out before we spoke to anyone else. Couch was old and not very comfortable. Needs an update. We didn’t have breakfast.
Stayed 1 night in Oct 2021
Response from m on Nov 14, 2021
Thanks for your feedback!