Ratings based on 141 Verified Reviews

3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Franklin

Posted Apr 10, 2017
Hotel was close to our event, check in was smooth, and it was clean!
2 out of 5
by A verified traveler

Roaches in the room and no pool

Posted Feb 17, 2017
Pros: location
Cons: Pest control and customer service
Location: great location
First pool was closed. Roaches in the room and someone tried to come in my room in the middle of the night.
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Posted Feb 6, 2017
Pros: Has indoor heated pool
Cons: A hot tub would b a nice addition to pool area
Location: Near the Air Force base and shopping
The hotel was clean and the staff very friendly and help full.
1 out of 5
by A verified traveler from B

Roaches, rude staff, noisy

Posted Feb 6, 2017
The room had roaches, people in the room next door where fighting, keeping us and our two kids up until about 2am, the phone didn't work in the room, staff was rude. Only good things was it was close to Walmart. Other than that, this was the worst experience we've had. Will never stay there again.
1 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
Great customer service at check in. Asked if we had a preference on where our room was, gave us extra towels, gave us hours for pool, breakfast and check out. Room wasn't in the best shape or overly clean, but for the chain and price we weren't expecting home away from home. We were staying with two small children because our water heater is out. They wake up at 0630 and are happy loud and squealing like small children are after any length of sleep. We were in a room with adjoining doors, which of course we thought very little of. However, come 0800 a member of the hotel staff come knocking on our door to tell us there have been complaints about our noise level. I assure him we are up and getting ready to head out as soon as possible. In between baths and showers and tickles and giggles the adjoining room bangs on the door yelling they are trying to sleep. So as we check out I go to advise the man at the desk they may want to rethink putting people with small kids in adjoining rooms with people not in their party. He starts yelling and I yelled back then this a**hole who has seen me for less than 5 minutes of my life and has never met my kids tells me I need to learn to raise my kids better. Walked out and called the 800 number on the hotel website and was directed to call a different number. Word of advise if you are traveling here with small children and get a room that has an adjoining room ask to be moved or risk complaints and being told you don't know how to raise kids.
5 out of 5
by AR

Recommended

Posted Jan 18, 2017 on Hotels
They attempt to make you feel like family.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2016 on Hotels
2 out of 5
by A verified traveler

Cockroaches and found a bra as soon as arrived

Posted Nov 7, 2016
Location: N/a
Beds uncomfortable and roommclenleness was poor. Morning found roaches crawling on floor. Not a returnable hotel.
1 out of 5
by A verified traveler from Jacksonville, Arkansas

dont stay here.

Posted Sep 24, 2016 on Hotels
terrible, spiders and bugs dirty rooms
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2016 on Hotels