Ratings based on 485 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017
Really great find. Nice decor. Very clean. Great restaurant on site. One of the best in Little Rock.
Comment from Hotel Management
Dec 11, 2017 by Shannon W Clark, Hotel Management
We really appreciate you taking the time to provide us with nice comments and a 5 Star view. We hope you will choose to stay with us again on your next trip to Little Rock! Shannon W Clark General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Charming Hotel missing the small touches to be a %

Posted Nov 21, 2017
Pros: Cute and comfortable bed
Cons: Bathrooms and details like the morning coffee
Nice staff. Pleasant Hotel. Clean room. The bathrooms are outdated. The pool is silly although not uses and the details like coffee in the morning should be upgraded.
Comment from Hotel Management
Nov 24, 2017 by Shannon W Clark, Hotel Management
I'm sorry we were not able to exceed your expectations during your stay. Hopefully, we will be able to better serve you in the future. Shannon W Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Super quick and easy check in process. Great room and very clean and elegant.
Comment from Hotel Management
Nov 24, 2017 by Shannon W Clark, Hotel Management
Thank you for choosing to stay with us. We look forward to your return. Shannon W Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield

Lovely Hotel

Posted Nov 10, 2017
The staff were lovely. They made sure we were enjoying our stay. The only thing I would change is the fitness center. It only had one treadmill. Otherwise, the stay was excellent and comfortable!
Comment from Hotel Management
Nov 13, 2017 by Shannon, Hotel Management
Dawn, Thank you for staying with us. The fitness area has limited space, so we set it with a few cardio options for our guests. If a piece of equipment is available, we provide Complimentary day passes to 10 Fitness where they have everything you might need. Shannon W Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houstom, TX

Little Rock Luxury

Posted Nov 10, 2017
We had an excellent 2 night stay in town for an interview. Rooms are spacious with high quality furnishings. Bed was very comfortable, pillows were plush. Customer service (especially housekeeping) was quick to respond and was very courteous at all times. Would definitely recommend!
Comment from Hotel Management
Nov 13, 2017 by Shannon, Hotel Management
Amy, Thank you so much for choosing to stay with us. I hope the interview went well and you are able to join us more frequently here in Little Rock. Shannon W Clark General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Very clean hotel

Posted Nov 6, 2017
Staff was very accommodating and the suite was very nice.
Comment from Hotel Management
Nov 6, 2017 by Shannon, Hotel Management
Josh, Thank you for choosing us. We hope to have you back with us again soon. Shannon W Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2017
Always a retreat. Great restaurant. Small intimate
Comment from Hotel Management
Sep 2, 2017 by Shannon W Clark, Hotel Management
Anonymous, Thank you for your review. I am very happy you enjoyed your stay this time as well. We are proud to have Table 28 located within The Burgundy Hotel. It is definitely a perk to have great food a few steps from your room! Shannon W Clark General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Aug 28, 2017
Had a very nice stay. Staff was awesome. Table 28 was amazing.
Comment from Hotel Management
Aug 29, 2017 by Shannon, Hotel Management
Anonymous, Thank you for staying with us at The Burgundy Hotel! I am extremely happy you were able to dine with Table 28, the Cinghiale is delicious. You will have to try it on your next stay with us. Shannon W Clark General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Great Hotel

Posted Aug 23, 2017
Very friendly and competent staff. Close to my business destination. Easy to get to. Good food. Room service. Excellent price. It is very clean and the room was very spacious. Would definitely stay here again and would highly recommend.
Comment from Hotel Management
Aug 25, 2017 by Shannon W Clark, Hotel Management
Dolly, Thank you for taking your time to provide me with your thoughts.We strive to provide each guest with a memorable experience and it appears we accomplished our goal. Thank you again. Shannon W Clark General Manager
2 out of 5
by A verified traveler

special night not so special

Posted Aug 15, 2017
Pros: location was convenient to our other plants
Cons: 50% refund--the room was cleaned and the housekeeping staff shouldn't lose money for false advertising.
Selected this hotel due to location--searched extensively before booking. Room provided was NOT what was advertised on any site I reviewed prior to booking and was quite disappointing, with specific key features missing from the room. When I brought this up at checkout, the hotel staff agreed that the room I was provided was not up to par, but did nothing to correct except offer a discount on my next stay. I won't be going back.
Comment from Hotel Management
Aug 18, 2017 by Shannon W Clark, Hotel Management
Thank you for letting me know about your experience. We strive to exceed our guests expectations, and I apologize we did not succeed during your stay. Please contact me at your earliest convenience to resolve this opportunity.