Ratings based on 798 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from McKInney, TX

Very nice

Posted Jul 8, 2017
Pros: Comfort from updated style, employees, amenities, shampoo and body wash made you feel and smell better than other hotel free wash products.
Cons: Queen beds are great, but it was a little tight.
Location: We ate at Mellow Mushroom which was awesome. There were a few other things to do, but pretty much need to get in a car to safely get to the mall.
This was by far one of the nicer hotels I've stayed in. The price is puzzling how low it is compared to what they offer. The pool isn't too exciting since it's so small, but that's not what we go on vacation for. The breakfast has everything you need and is the best free hotel breakfast I've ever had. The staff was very helpful from front desk to cooks, maids, and food cleanup. We missed the happy hour by a few minutes, but didn't complain since we had some drinks in the room. The only complaint I have is the room was a tad tight with two queen beds. My slippers had to be turned side ways to fit between the wall and the bed (my wife and I in one bed and our on in the other). I also realize that other hotels don't fit as many extras in the same size room such as full kitchen, fridge, full desk, spacious bathroom, etc. The location was a minor inconvenience as you can't really walk to major attractions such as to a baseball, soccer, or football game, downtown Denver, but the price makes the difference since those cost much more.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Close to everything!

Posted Jul 4, 2017
Pros: The size of the room was quite comfortable - for some reason we were given the handicap accessible. We didn't mind at all...it was comfortable.
Cons: Our only issues was that our safe wouldn't work. People above had complete lack of regard for their VERY heavy feet. Nothing we/hotel could control.
Location: We walked across the parking lot to a small mall, great food at Swingers (golf restaurant), movie theatre, Family golf, tons of shops & restaurants.
The hotel is right off the freeway, near Park Meadows and other smaller strip malls. The staff was pleasant, ample parking, and bright hotel. Extremely reasonable rates and in-room amenities were nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from lone tree, co

Getaway

Posted May 29, 2017
We loved this hotel. It was very warming and beautiful when we walked. In customer service...they were wonderful. It was very easy and to walk in, check in so quickly, get a complimentary drink right away was amazing. Breakfast was marvelous. Great selection and accommodation for anyone. Thr food was delicious, drinks were fresh and all staff were great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado springs, co

Just a get away together

Posted May 16, 2017
This is one of the nicest places we have stayed at. The complimentary drinks were well needed when we checked in. The room was beautiful and homey! Comfortable bed. The breakfast was unbelievable. Everything was fresh and tasteful and great selection of items. Very impressed with the choices of all good and drinks, smoothies and juices. We wanted to stay a week but it was completely book thru Thursday. We would deffintlty recomd this hotel. Thank you. And we look forward to another stay with the element's
Comment from Hotel Management
Jun 20, 2017 by Tessa Fecht, Hotel Management
I am so glad that you were able to participate in Relax while you were with us! It is definitely one of my favorite amenities that we provide! Thank you so much for your kind comments. We love hearing how much our guests enjoyed their stay! We look forward to seeing you again soon. Live well
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful and cleans great breakfast food

Posted May 7, 2017
Great breakfast and peaceful clean rooms. Everything you need this hotel.
Comment from Hotel Management
May 11, 2017 by Front Office Manager, Hotel Management
Thank you so much for taking the time to write your positive thoughts about our property! I am so happy you enjoyed your time with us here. We hope to see you again soon!!
2 out of 5
by Kevin

Poor black out shades

Posted Apr 28, 2017 on Hotels
The black out shade was too far away from the window frame so bright light shone in from the outside sign all night long. I will not stay here again because of that fact. Also the room we booked was their king room with the full sized fridge and stove top but we were were given a king with a mini fridge and just a microwave.
Comment from Hotel Management
May 11, 2017
I apologize for the black out shade not covering the window. I understand the importance of sleep and how difficult it can be at times when you're away from home. I will work hard to make sure this gets solved and I hope you'll allow us the opportunity to regain your trust.
5 out of 5
by Jana

BREAKFAST!

Posted Apr 25, 2017 on Hotels
The staff was fabulous, the room was great but that breakfast was.....OUTSTANDING! Not at all like those spongy egg, processed pancake breakfasts you get elsewhere. Super yummy - even homemade muffins!
Comment from Hotel Management
May 2, 2017
Thank you so much for your kind comments Jana! We love hearing how much you enjoyed your time with us. Rise, our breakfast is one of my favorite amenities we have here. Our cooks do such a great job!! We hope to see you again soon!
5 out of 5
by Thalia

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 29, 2017
Thank you so much for rating our property! We love knowing that our guests enjoyed their stay with us. We hope youll stay again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Apr 24, 2017
Nice, modern room. My few issues were that the Ice maker in the fridge did not work, and the heat continued to blow cold air. Also, very thin walls. I could hear everything going on in room next to me.
Comment from Hotel Management
Apr 29, 2017 by Front desk Supervisor, Hotel Management
Thank you for taking the time out of your day to review our property. I am so sorry that some of the amenities didn't work. We are working hard to fix the ice maker and hope to see you again!
5 out of 5
by tamara

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 29, 2017
Thank you so much for rewarding our property with 5 stars! we hope to have you stay with us again soon!!