Ratings based on 1,165 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Central good position

Posted Jun 23, 2018
Good value for great stay. Really good room , good staff, great beds.
5 out of 5
by A verified traveler

Posted Jun 22, 2018
Perfect location and great place to stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Chester

Beautiful Hotel

Posted Jun 16, 2018
Amazing lady on reception. Breakfast to die for. Lovely room. One of the better hotel showers we’ve ever had.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2018
They have an extremely helpful and friendly staff. They were very accommodating to our personal needs. The breakfasts were good.
Comment from Hotel Management
Jun 6, 2018 by Natasha, Hotel Management
Thank you for taking time to review your recent stay, it was most pleasing to read your comments on our staff and we will pass this onto the rest of the team.
5 out of 5
by A verified traveler

Posted May 31, 2018
Comment from Hotel Management
Jun 2, 2018 by Natasha, Hotel Management
Thank you for your review - we hope to welcome you back again soon!
4 out of 5
by A verified traveler from Surrey

Posted May 26, 2018
Reasonable walking distance to Liverpool One and shopping centre. Very close to Liver centre and docks. Very good accessible room and helpful staff.
Comment from Hotel Management
Jun 2, 2018 by Natasha, Hotel Management
Thank you for your review - we hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 23, 2018
Great hotel with friendly staff, idea location for the Docks and town centre!
Comment from Hotel Management
May 28, 2018 by Natasha, Hotel Management
Thank you for your review - we hope to welcome you back again soon!
4 out of 5
by A verified traveler from Cleveland

Posted May 21, 2018
Excellent Value
Comment from Hotel Management
May 28, 2018 by Natasha, Hotel Management
Thank you for your review - we hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted May 12, 2018
Comment from Hotel Management
May 28, 2018 by Natasha, Hotel Management
Thank you for your review - we hope to welcome you back again soon!
4 out of 5
by A verified traveler

Posted May 6, 2018
Comment from Hotel Management
May 28, 2018 by Natasha, Hotel Management
Thank you for your review - we hope to welcome you back again soon!