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Reviews of Aachen

3 out of 5
Aachen
89-91 Mount Pleasant, Liverpool, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 174 reviews" "
Rating 8 - Good. 87 out of 174 reviews" "
Rating 6 - Okay. 24 out of 174 reviews" "
Rating 4 - Poor. 10 out of 174 reviews" "
Rating 2 - Terrible. 2 out of 174 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Stayed 1 night in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great hotel nice & clean location is excellent close to the city centre
Stayed 1 night in Feb 2022
Response from linda on Feb 16, 2022
Thank you for your nice words

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean and comfortable room. Good location for me
Stayed 1 night in Nov 2021

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great central hotel
Hotel aachen is a great location, very central, larger room than expected, decent bathroom, only downside was the noise but for the location i guess you should expect it really.
Stayed 1 night in May 2021
Response from Linda on Jun 2, 2021
Thank you for your kind words

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Very good breakfast. Single room is kind of small and old.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Bailey, Hull

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exemplary, always on hand to help with any queries as well as being pleasant upon greeting
Stayed 2 nights in Feb 2020
Response from Linda on Feb 28, 2020
Many thanks for your kind words

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Area very convenient for cathedrals and Philharmonic concert venue, but run down area, and room was cold.tw
Stayed 2 nights in Jan 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief Visit
Good location, close to transport & central attractions. Some very good pubs such as the Dispensary, Roscoe Head & Philarmonic within a short stroll.
Stayed 1 night in Dec 2019

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
all good
Stayed 2 nights in Nov 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, clean and comfortable, warm and cozy. Issue with noise from other guests but called reception and it was dealt with quickly and effectively. Breakfast was good - some of the serving staff were friendlier and more helpful than others but generally fine. No lift so not suitable for people with mobility issues.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room was clean but noisy. Had to ask for bottled water, as no cold water ran from the tap. Good breakfast .
Stayed 2 nights in Nov 2019

8/10 Good

GRAEME

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation near campus
Not so far away from city centre and main atractions. Pleasant home atmosphere. English breakfast only during weekend. Note: take your own shampoo
Stayed 2 nights in Oct 2019

6/10 Okay

Laurence

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was good to the centre but uo a slight hill. Breakfast was ok but could have been hotter as just luke warm so didnt stay for the second breakfast.noisy neighbours talking outside our room at 3.20am with hotel staff. Shower cubicle could have been cleaner but overall stay was good with very friendly staff. Would stay again
Stayed 2 nights in Sep 2019

8/10 Good

Caroline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip to Liverpool
Narrow staircase so not suitable if this is problem. Very good breakfast, waitress service efficient and friendly
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with my stay at the hotel, the room was clean and the bed was comfy. One thing I would like to say is the WIFI wouldn’t let me connect but this wasn’t a big issue as we only stayed the night. Instead we had the TV on which was good. The breakfast in the morning was also really nice and the service was quick which was also really good.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent money with very friendly and helpful proprietor and staff. Very clean accomodation with more than sufficient facilities for this type of hotel and tariff.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and clean throughout, excellent breakfast, ideal location, near to town centre and Lime Street Station. We will definitely return.
Stayed 3 nights in Jul 2019
Response from Linda on Aug 3, 2019
Many Thanks for your kind words

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2019

4/10 Poor

Carol

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Linda on Jun 7, 2019
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and lovely breakfast. My room was small but clean and tidy and I had a great night sleep
Stayed 1 night in May 2019
Response from Linda on Jun 3, 2019
thank you

8/10 Good

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who served our breakfast was very nice and polite.
Stayed 2 nights in Feb 2019

6/10 Okay

Ting-Wei

Liked: Cleanliness, staff & service, room comfort
The WiFi is way to slow to load anything.
Stayed 1 night in Feb 2019

6/10 Okay

veronica

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, close to the University. Warm, clean, comfortable, well equipped,, friendly and good value.
Stayed 1 night in Jan 2019
Response from Linda on Feb 6, 2019
Many thanks

6/10 Okay

Elizabeth

The hotel is reasonably priced and is very central. The room was extremely hot (my son turned off the radiators and opened a window so that we could sleep). It's also very noisy - there were drunken people shouting in the street below most of the night. I also couldn't understand why they don't provide shower gel or shampoo- surely they could have one of those push containers which most hotels have nowadays. The breakfast was ok but nothing to write home about. If you want a cheap stay in central Liverpool then this is not a bad choice- just beware of the pitfalls.
Stayed 1 night in Nov 2018

8/10 Good

Paul

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

M, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, pleasant experience and staff are veryHelpful. Breakfast is good
Stayed 2 nights in Nov 2018
Response from Linda on Nov 14, 2018
many thanks

8/10 Good

Ivy, Ferndale

Liked: Staff & service, property conditions & facilities
Decent locations and staff. The bathrooms are shared.
Stayed 2 nights in Sep 2018
Response from Linda on Jan 24, 2019
Many Thanks

8/10 Good

Gearoid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Linda on Sep 12, 2018
Many Thanks

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really enjoyed our stay hope to come back next year sometime.
Stayed 3 nights in Jul 2018
Response from Linda on Sep 12, 2018
Many Thanks

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Nice place, great service, full english breakfast enjoyed my stay
Stayed 1 night in Jul 2018
Response from Linda on Jul 10, 2018
Thank you for your review.Glad you enjoyed your stay

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Linda on Jun 20, 2018
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were very, very hard. As the room was a little small it was very, very hot in there due to the hot weagher, which made it difficult to sleep.
Stayed 2 nights in May 2018
Response from Linda on Jun 13, 2018
Thanks for letting us know

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always lovely and polite; especially young lady in dining area on checkout very pleasant
Stayed 1 night in May 2018
Response from Linda on Jun 13, 2018
Many Thanks

10/10 Excellent

Tricia, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel near town centre, close to station and bus station. Rooms are not modern but have everything you need including iron , hairdryer etc. Beds comfortable, breakfast excellent. Stafexcellent
Stayed 2 nights in Apr 2018
Response from paul wilosn on Apr 30, 2018
many thanks for your kind comments

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Danni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very welcoming and friendly. Room was nice, shame about the amount of stairs!
Stayed 1 night in Nov 2017
Response from paul wilson on Jan 8, 2018
thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decor is a little bit dated, but room was nice and spacious, beds were very comfy, for the price overall was definitely worth.
Stayed 1 night in Nov 2017
Response from paul wilson on Jan 8, 2018
thank you

10/10 Excellent

steve, blackburn ,lancs ,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent. ,the staff couldn't have been more helpful ,look forward to staying there again in the near future
Stayed 3 nights in Sep 2017

8/10 Good

ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price the bed was small the room smaller but clean nice
Stayed 1 night in Sep 2017
Response from Paul on Oct 4, 2017
many thanks