Ratings based on 381 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Southwell

Posted Jul 29, 2017
Friendly and attentive staff even though it was very busy when we arrived. Room was clean and welcoming and we love the art deco feel. Breakfast was fresh and hot, and plenty of it! Will definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from northumberland

great staff

Posted Jul 28, 2017
Pros: clean and friendly, free car parking
Cons: none
Location: very close to airport, close to liverpool city
staff could not do enough for us during are stay, breakfast., was very good, room clean , and refreshed every day, very helpful staff , well done crown plazza
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good hotel in good location

Posted Jul 23, 2017
Comfortable hotel, friendly staff and good food quality Only disappointment was high cost of breakfast which we ignored and went elsewhere
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the city with great facilities

Posted Jul 17, 2017
Pros: Rooms
Comfortable beds very quiet. Facilities in the sports complex are very good
5 out of 5
by Elizabeth

Great service

Posted Jun 25, 2017 on Hotels
The folks at this Crowne Plaza know what service means. They will bring an extra razor to your room if you just ask for it. They will give you paper money at reception if your pockets are too heavy with change. They will give you the same directions over and over if you forgot from yesterday, and all with such a good attitude The rooms and the hotel were lovely in decor and very comfortable. The food in the restaurant was good as was the breakfast. The beds were comfortable and there was a hair dryer in the room. The shower gave the only hiccup, as it occasionally gave a spurt of cold, then hot water. over quickly, it would not stop me from staying here again.The bus stops right outside, providing service to the city or the airport. Also they have taxis connected with the hotel that will go to the airport very reasonably. There is a mall across the street from the hotel where we picked up everything from batteries to a a pair of jeans. Very convenient indeed for forgotten items. There is no laundry at this hotel. They will do valet service for individual items but it is quite expensive. Over all, a good stay.
5 out of 5
by JOHN

Brilliant

Posted Jun 18, 2017 on Hotels
Absolutely fab with all service and facilities, parking and Wifi great.. Really a wonderful hotel with them retaining the art deco style in rooms and public areas.
3 out of 5
by Alby

Posted Jun 6, 2017 on Hotels
The staff were lovely but the bar staff not being able to serve because the computer was down ridiculous.. write the order on a pad and enter it later .. waiting to well into the afternoon to have your room serviced... also stupid
4 out of 5
by A verified traveler

A Good Night's Sleep

Posted Jun 1, 2017 on Hotels
Most comfortable bed I have ever slept in.
5 out of 5
by Thomas

Great hotel

Posted May 31, 2017 on Hotels
Good location and set up is excellent except breakfast service was a let down
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Excellent!

Posted May 30, 2017
Great hotel with very friendly and helpful staff! Breakfasts are brilliant too!