Lobby

Reviews of Devonshire House Hotel

3 out of 5
Devonshire House Hotel
293-297 Edge Lane, Fairfield, Liverpool, England

Reviews

6.6
Rating 10 - Excellent. 28 out of 242 reviews" "
Rating 8 - Good. 82 out of 242 reviews" "
Rating 6 - Okay. 81 out of 242 reviews" "
Rating 4 - Poor. 31 out of 242 reviews" "
Rating 2 - Terrible. 20 out of 242 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bar open friday night!
all good really, Just upset on the friday night there was no bar open. We had to go to petrol station to buy wine instead and had it in our room. Reception very friendly. Also no signs on the main road to say where the hotel was. Its set back from main road but address says edge lane. Its behind shell garage if we knew that it would have been big help.
Stayed 2 nights in Jul 2021

8/10 Good

Sara Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Good venue accommodation
Great outdoors area. Took the time to go out and get the cider I drank. Rooms were basic but ok. Bed sagged in the middle. But as wedding accommodation it did tge job. Free parking too.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COVID stay
COVID restrictions meant that the opportunities for assessing service were limited but the staff I encountered were extremely helpful and friendly. The room was basic and stripped back due to COVID but clean, warm and comfortable.
Stayed 2 nights in Nov 2020

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 4 nights in Sep 2020

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
review
Everything was fine only gripe was I was unable to connect to WiFi and that was frustrating
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities were very pleasant and satisfactory and staff were extremely helpful.
Stayed 2 nights in Dec 2019

6/10 Okay

michael

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool trip
Great place to visit and was very comfortable. The food was great and the staff were very friendly.
Stayed 1 night in Oct 2019

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Stayed before will stay again good budget hotel unless Liverpool are playing in champions league then prices go through the roof
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
The location is a fair way from the city centre. The hotel was very quiet during our stay and meant we didn't get disturbed at night.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
The hotel is in a good location for downtown Liverpool to take public transit, also easy to get back on the highway out of town. Our room was very clean and comfortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service
Value for money
Good staff good food quite safe parking good bar just needs some work doing
Stayed 2 nights in Sep 2019

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service
Good value
Good price good food hotel needs some work
Stayed 4 nights in Sep 2019

2/10 Terrible

Amjad

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Catarina

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

4/10 Poor

kyle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loverly
Loverly everything
Stayed 2 nights in Jul 2019

6/10 Okay

Craig

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Room was clean but corridors etc look and smell dated
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
You get what you pay for
I have stayed at this hotel once before and on both occasions was just a stop over as travelled from down South so was just somewhere to put my head down for the night. The beds are comfortable. The hotel is quite outdated, and the surrounding area isn’t the most appealing, but the hotel grounds are clean, and the room served its purpose. I would only book this hotel again if I just need a bed for the night again. Its not too far form the town centre, would need a car/taxi ride. For under £50 a night for a room you can’t expect 5 star, you get what you pay for.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked my stay and booked the breakfast it was perfect and staff were very helpful and polite...
Stayed 1 night in May 2019

4/10 Poor

Nicholas

Disliked: Property conditions & facilities, room comfort
Not happy
Not good at all. Bed uncomfortable, staff not present, restaurant was horrible. Only people there for dinner, chefs showed up late and food arrived 50 minutes after we ordered. Liverpool was great, just not the hotel
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The heating was on full blast in the room, with no way to turn it off. On the hottest weekend of the year. It was late, so we just made the best of it. mentioned it to the receptonist in the morning and she said we should have called - but reading other reviews when we got home, this seems to be typical...
Stayed 1 night in Jun 2019

4/10 Poor

Suki

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Paul

Disliked: Property conditions & facilities, room comfort
Lots of noise outside was awoken at 4 am by foul mouthed drunks arguing outside
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Good car park and helpful staff. The location is very convenient.
Stayed 3 nights in Jun 2019

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bedside lights. Everything else was good Lifts to rooms is great We overlooked the gardens and it was very quiet
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was very uncomfortable The bathroom amenities was terrible Bedroom was just disappointing
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

A B

Liked: Cleanliness, staff & service, room comfort
Good value for money and excellent condition of room. I have stayed here many times. My only complaint is the smell of cigarettes you sometimes get in the rooms.
Stayed 1 night in May 2019

8/10 Good

lareece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel location great
Stayed 1 night in May 2019

6/10 Okay

Vinoba

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Stayed 1 night in Apr 2019

6/10 Okay

Chris

Liked: Staff & service
Okay
Room lacked life, bed was tiny, bathroom was stinking the entire time. Good points, we didn’t pay a great deal so were satisfied with what we had. Could have done with a real good clean and modernised
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms were clean and food was good service was good
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The location was ideal but the mattress could have been better.
Stayed 2 nights in Mar 2019

4/10 Poor

Dermot

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
There were a few offputting things about the hotel. It was a bit shoddy and run down. You could wait 10-15 minutes ringing the bell for someone to arrive at reception. I paid for 2 double rooms, however I was given one single and one double due to some sort of oversight. The breakfast was minimal and not great quality. My door card kept failing and I had to go down to the reception on numerous occasions to get it reactivate it. The lift was so slow, that you had to use the stairs. The staff were friendly. Finally, the “automatic” doors of the hotel had to be forced open from the outside.
Stayed 1 night in Feb 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Peter, Peterborough

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed
The place needs a visit from the Hotel Inspector. Paid for breakfast but it finished at 9 am, no one told us ! More of a hostel than hotel.
Stayed 1 night in Jan 2019

2/10 Terrible

Ashvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel requires major update. Very poor room quality Bar glasses were dirty and not washed. Has lipstick on it. Pictures of the rooms on the website are very misleading.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Nice hotel, nice room, hotel is a little tired in areas but still lovely place. Bistro staff at breakfast were exceptionally slow and had to speak to another member of staff for service.
Stayed 1 night in Jan 2019

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay anywhere but here.
The room smelt of stale sweat and was generally tired and neglected and in dire need of a complete overhaul. We were woken up at 1am by 2 women screaming at each other right outside our room and there was no intervention by hotel staff for an hour until the police were finally called. Turned out the hotel have no security staff to deal with incidents like this. I complained on checkout and was given no form of compensation but given an email address to write and complain to. To add insult to injury 3 days have now passed and I haven’t even received any response.
Stayed 1 night in Jan 2019

10/10 Excellent

Mrs, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable rates on a Friday night - twin room for a Liverpool University visit. Very easy to drive to with an enormous car park. Have stayed here on two University visits. Took the bus into town at night and then the next morning to the Uni. Bus stop across the road Bus number 7 £8.80 for 2 people return - was sooo easy. Only in the room to sleep and it was perfectly fine. Not the Ritz but cost us very little. The grounds will look stunning in the Spring/Summer. Would and have returned. Lovely staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019