Ratings based on 933 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Bucharest
Nice hotel in city center of Liverpool.Posted Sep 28, 2017
It was lovely to be your guest. The room was clean, food was tasty and the staff .. well, the best thing I think.
for Everyoneby A verified traveler
Posted Sep 25, 2017
Anniversary weekend break. Great hotel and service.
for Everyoneby A verified traveler from Kuwait
Nice hotel right at the centerPosted Sep 18, 2017
Hotel location is excellent right in the center of the city.. if you are not going there for football then plan carefully to avoid booking during football day as the rates will be way less.
by A verified traveler
Ok stayPosted Sep 8, 2017
Pros: Proximity to city centre and room cleanliness. Desk staff very polite and welcoming.
Cons: Restaurant food and staff
Location: Hotel is very near shopping area and close to bus station where bus to and from airport departs. It is also within walking distance to Albert Dock .
Hotel well situated near city centre and shopping check in was quick and staff welcoming. Room was quiet and clean. Shower could have been better. First evening dined in restaurant and had to send my meal back as steak really tough. Breakfast didn't fare much better as buffet food lukewarm. Tables could have been cleared more quickly. Diining not a good experience.
for Everyoneby A verified traveler from Toronto, Canada
Great Hotel in. Great LocationPosted Aug 31, 2017
Nothing bad to say about our stay at the Hilton. If we return to Liverpool this is where we will stay
for Everyoneby A verified traveler
Nice but parking is limitedPosted Aug 30, 2017
Awesome hotel. Would definitely stay again/recommend. Pros: Great location, right in the middle of everything. The hotel is very quite and you can't hear anything that's going on outside. Very comfortable. One of the best hotels I've stayed. Breakfast is great, lots of different selections of food to choose from. Cons: parking is limited at the hotel. Makes it very difficult to unload/load your car. I had to wait on the main road for the area to clear before I could pull up. You have to call in advance and reserve parking. Otherwise you are stuck with valet or self parking. There are parking garages all around.
by A verified traveler from Merseyside
Wouldn't stay here againPosted Aug 30, 2017
Room right over a wedding with noise til 1am, then woken at 4am by a noisy cistern or similar! Room comfortable and large but bedding had burn marks, bathroom needed some TLC and no 'park view' to speak of other than a concrete roof. Whilst not the most expensive of places to stay in the Center the location alone is not enough to carry this hotel with such vast competition.
for Everyoneby A verified traveler from Herefordshire
Perfect location for docks & shopping or exploringPosted Aug 28, 2017
Pros: Very attentive staff & fantastic location.
Cons: Cleanliness & revamp - getting a little tired.
Location: Everything, perfect location.
Couldn't fault the staff, view from our room or location. However, the grouting in our shower needed immediate attention, very dirty. The silicone around the bath was black with mould & of little or no use as it had perished. The shower door leaked causing part of the bathroom floor to flood. Pretty bad
for Everyoneby A verified traveler from Blackpool
Albert DockPosted Aug 25, 2017
Literally across the road from the Albert Dock and Liverpool 1 shops and food court. Friendly and helpful hotel staff, clean and comfy room. Perfect for my week away.
for Everyoneby A verified traveler from Iowa
Great locationPosted Aug 20, 2017
Beautiful area close to shopping and good food. Hotel staff was friendly and helpful. The Liverpool memorabilia and pictures were perfect as I am an LFC fan.