Hotel Indigo Liverpool City Centre, an IHG Hotel

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Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk

Overview of Hotel Indigo Liverpool City Centre, an IHG Hotel

UNESCO Sustainable Travel Pledge

Hotel Indigo Liverpool City Centre, an IHG Hotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
10 Chapel Street, Liverpool, England, L3 9AG

Explore the area

  • Popular LocationLiverpool ONE9 min walk
  • Popular LocationBeatles Story16 min walk
  • Popular LocationAlbert Dock16 min walk
  • AirportLiverpool (LPL-John Lennon)36 min drive

Choose dates to view prices

About this area

Liverpool

Hotel Indigo Liverpool City Centre, an IHG Hotel is located in Liverpool City Centre, a neighborhood in Liverpool, and is near a metro station. The area's natural beauty can be seen at Sefton Park, while Cavern Club and Liverpool Empire Theatre are cultural highlights. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Road Stadium. Guests love the hotel's central location.

What's nearby

  • Royal Liver Building - 5 min walk
  • Pier Head and the Three Graces - 6 min walk
  • Liverpool ONE - 9 min walk
  • Beatles Story - 16 min walk
  • Albert Dock - 16 min walk

Getting around

  • Moorfields Station - 4 min walk
  • John Lennon Airport (LPL) - 36 min drive

Restaurants

  • City Wine Bar + Kitchen - 2 min walk
  • Mowgli - 2 min walk
  • In A Big Pond - 2 min walk
  • Trattoria 51 - 3 min walk
  • Lucy in the Sky - 3 min walk

About this property

Hotel Indigo Liverpool City Centre, an IHG Hotel

Eco-friendly Liverpool hotel in Liverpool City Centre, walk to Cavern Club
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and dry cleaning.
Hotel Indigo Liverpool City Centre, an IHG Hotel offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 mi (GBP 8.00 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends: GBP 17.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Offsite parking fee: GBP 8.00 per night (0.1 mi away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Liverpool
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel Liverpool

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 551 out of 937 reviews
5 - Excellent 59%
Rating 4 - Good. 303 out of 937 reviews
4 - Good 32%
Rating 3 - Okay. 53 out of 937 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 937 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 937 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. You think there is not much around the location since its quite...but walk 2 or 3 blocks and your at amazing restaurants and pubs....when walk down the hill and your staring at the water !! Super accommodating staff, superior in-hotel restaurant. Highly recommended if your visiting Liverpool.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! It is close and within walking distance to the train station and major attractions in the city. The room was big, very clean, and had great air conditioning. Would happily stay again.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel. Would stay there over and over again.
Stayed 2 nights in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Hotel room good size and clean.
Stayed 1 night in Apr 2022

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Staff. Hotel very nice
Stayed 1 night in May 2022

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This started out as a great stay. The steakhouse restaurant is terrific and the staff there, particularly Peter, are fantastic. We ate there two nights over the course of our 5 night stay. However I found this hotel has a long way to go in terms of customer service. I got a panicked message two days before I arrived telling me to call back and submit a deposit for the first nights stay. There was nothing about the need for this in any of the hotel policies on Expedia. Plus I was travelling in France at the time and had to call long distance to facilitate this sudden requirement. While on vacation in Liverpool, I was given 2 ten pound notes that I’ve since discovered are no longer in circulation. I went to the front desk for help and was told they could do nothing for me and actually suggested I fix it when I get back to Canada since no banks are open on the long weekend. I was leaving the next day. This is terrible customer service. First of all, I was given this money in England. The guy on duty just shut down any help. Don’t good hotels help their guests? Or show sympathy? Don’t expect frills here. Cheap on toilet paper, there is no Kleenex to be had in room and it can be loud with noise from hallway. Air conditioning good though.
Stayed 5 nights in Apr 2022

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Interesting shower. Unable to turn down the temperature. Slight crack in the hand basin. Poor lighting in bathroom. Staff could have been more helpful. Did not offer to hold bag until room was ready at 3 pm. Breakfast very very expensive
Stayed 2 nights in Apr 2022

4/5 Good

Traveled with partner
.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2022