Ratings based on 1,309 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from north wales

Good friendly hotel very clean good location loved

Posted Mar 24, 2017
Pros: Clean friendly hotel
Cons: No as very happy there
Location: Prefect location for shops and bars
Loved the location of jurys inn , a super hotel with good food and very clean
Comment from Hotel Management
Mar 27, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Thank you for taking the time to record your comments regarding your recent stay at the Jurys Inn Liverpool. Our guest feedback is very important to the operation of our hotel and affords us the opportunity of reviewing and improving the hotel’s facilities and service. I will ensure all your comments are communicated to the team. I hope I have the pleasure in welcoming you back to the hotel in the not too distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Wales

We had a wonderful stay at the Jury Inn Liverpool.

Posted Mar 11, 2017
Pros: Everything! Extremely comfortable
Cons: We did have problems with constant banging doors but informed the reception and things improved.
Location: It is also within easy walking distance to many interesting tours to attend, also in a beautiful Heritage area
The staff and the hotel were great. Nothing was too much trouble for the staff, they provided local information on the area and made our stay very enjoyable. The beds were extremely comfortable and the bedding clean and fresh. The breakfast was delicious and cooked to perfection and the room spacious. We have stayed before and will definitely be staying again. Well done Jury Inn
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Cathy, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for having taken the time to write this review, I am pleased to read that you enjoyed your stay with us and that you were happy with the service provided by all of my colleagues. I am also please to read that you enjoyed the location of the hotel as we aim to offer great value, stylish and comfortable 3-star accommodation in the very best city centre locations throughout the UK, Ireland and Mainland Europe. Once again, thank you for taking the time to post your review on Expedia. We look forward to welcoming you back on your return to Liverpool. Kind Regards Megan Chilvers Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from w

Great experience

Posted Feb 27, 2017
Quick check in - no hassle and helpful staff. Good breakfast and the best is you can check in at 2 pm and check out at 12 noom. Would go again.
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Susiewaldo, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all you comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Swindon

Nice hotel next to Albert Dock

Posted Feb 26, 2017
Pros: The location and comfort.
Cons: Everything is ok
Location: The location is excellent, just some meters from the Beatles Museum and Albert Dock.
Jurys Inn Hotel is placed next to Albert Dock and near all places of interest in Liverpool. It has a friendly staff and the rooms are very comfortable and clean, they are equipped with ironing table, electric kettle, coffee and milk (we did not take the breakfast), there is a decent wi-fi service. The hotel does not have parking facilities but has an agreement with a local parking at convenient prices (that parking is just some meters from the Hotel).
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Ricardo, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all you comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel, great location

Posted Feb 20, 2017
Pros: Location and breakfast
Cons: Pillows are too hard and no decaf tea in restaurant
Nice welcoming staff including reception, cleaners and dining room. Nice room with a view of Albert Docks. Great location and the breakfast was very good.
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Guest, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all you comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Derbyshire

Nearby shopping and Albert Dock with plenty of eat

Posted Feb 19, 2017
Pros: The cleanliness and friendliness of the staff and its location
Cons: Breakfast food could be hotter but quality and quantity of the food was excellent
Location: Close to shop Arena and Albert Dock
We had a really good 2 night stay at Jury's Inn with everything we wanted to see close by including The Beatles Story museum
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Val, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all your comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA.

Close to city center and all attactions

Posted Feb 19, 2017
Clean and new rooms. Great breakfast. Excellent price for its location. Parking lot 50 yards away, need to pay for it though. Perfect location, next to ferris wheel.
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Miguel, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all you comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Herts

Good location

Posted Feb 15, 2017
Pros: Central location, comfortable beds
Location: Close to Albert docks and just a short walk to town centre
The hotel was clean, centrally located, my only issue was our room was right above big extractor fans so the whole time we were there it sounded like a constant buzz of a motorway outside our window
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Sheila, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all your comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel and so convenient to the Echo Theatre

Posted Feb 13, 2017
Pros: Location was excellent because we were going to the Echo Theatre, which is just 5 minutes away.
Cons: Room service, when the bar is busy it shouldn't take precedence over "room service". It states that room service is available from 10.00pm
Location: we went to the Echo theatre for Strictly Come Dancing The Tour.
The hotel was lovely, clean and very friendly staff. Unfortunately when we got back from the theatre and looked for room service we were told that we had to wait until 11pm because the bar was very busy. When I rang back at 11pm I was told that because my card hadn't been swiped prior to this, I would have to come downstairs and have it swiped and then order room service. This I thought was a bit silly, and pay £4.00 to have room service delivered so we decided not to bother at all with room service. Other than that we loved the hotel location and friendly staff.
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Guest Relations Manager, Hotel Management
Dear Guest, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all you comments on to our Food & Beverage manager regarding room service. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from liverpool

Nice hotel in city centre

Posted Jan 29, 2017
Great stay at jury's inn Liverpool , great location , everything on the doorstep
Comment from Hotel Management
Mar 12, 2017 by Megan Chilvers, Hotel Management
Dear Tracy, Thank you for choosing Jurys Inn Liverpool for your recent stay, I would also like to thank you for taking the time to write this review, I will pass all your comments on to our team. We hope to see you again in the future. Kind Regards Megan Chilvers Guest Relations Manager