Ratings based on 162 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Cork city Ireland

Close to centre of Liverpool

Posted Dec 13, 2016
Pros: It was close to everything
Cons: A quieter room would be an improvement
Location: Very central Lots of shops restaurants and bars close by.
The room we got was overlooking a very busy and noisy square Our room number was 441.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient- next to Lime St Station

Posted Dec 8, 2016
Comfortable friendly hotel. Only minor issue- the booking said free wifi but they tried to charge me for standard use- and grudgingly removed the charge..
4 out of 5
Recommended
for Everyone
by A verified traveler from DXB

Excellent location

Posted Dec 7, 2016
Staff was confused with wifi purchase but later problem was sorted out. Very friendly staff, excellent location, good breakfast buffet. Location is excellent for those coming by train to L. Lime street station.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

awesome hotel,very close to the main train station

Posted Dec 7, 2016
Pros: Location, breakfast.
Cons: nil
Location: very near to the main train station, close to the shops and F&B outlets
the hotel is very well located to the main transport hub, and also to all the shops and F&B outlets. You can also take a walk to the seafront in around 15 minutes, if you do not get distracted by all the shops. The breakfast spread provided by the hotel is nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect local to centre pubs and shopping.

Posted Nov 19, 2016
Found this hotel excellent value and I was impressed by the high standards it was a real treat . Perfect place to stay for a weekend shopping trip with the girls . Loved this hotel is will be back .
2 out of 5
by A verified traveler

Posted Nov 10, 2016
No hot water after 8pm, no heating at all , had to leave in the morning without showering or bathing. Was told boiler broken down
5 out of 5
Recommended
for Everyone
by A verified traveler from Queensland

Central Hotel in Liverpool CBD

Posted Oct 25, 2016
Pros: Excellent service 24/7, proximity to everything of interest in Liverpool Central.
Cons: Nothing to dislike about this Marriott. Great staff and ambience.
Location: Close to everything including Shops, Anfield, the Docks, Train Station, Museum etc
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Posted Oct 23, 2016
Pros: location
Location: very centrally located. Close to Lime street station and buses, easy walk to the cavern, shops and all other local attractions,
2 double beds. window opened slightly for fresh air which was good. Room comfortable and large enough.
3 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Family room for older children

Posted Oct 9, 2016
Pros: Two double beds so more economical than two separate rooms when visiting the university with teenage daughter
Cons: Some noise from bus station behind hotel and WiFi not free as standard
Location: Very close to Lime street station and universities, plus all the shopping, restaurant restaurants and bars
Comment from Hotel Management
Oct 11, 2016 by Danielle , Hotel Management
Dear Valued Guest Thank you for taking time to review us using Expedia Social Media I apologise that your recent stay was not satisfactory and appreciate your feedback with regards to the City centre noise. We hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.
2 out of 5
by A verified traveler from t

Expedia bookings not guaranteed your room type!

Posted Sep 20, 2016
If you book through Expedia the hotel told us they can't guarantee any rooms. Even though it does not disclose this anywhere when booking. We ended up with a double bed instead of twin beds and the staff said they would get us a separate bed, but a separate bed never turned up! Shower leaked: drip, drip, drip all night. Electrical fault with light in the bathroom causing it to flash and flicker incessantly. Spa was not available to answer any calls for bookings and after several weeks of trying were then fully booked. Breakfast was good and so were the staff at breakfast.