Ratings based on 381 Verified Reviews

3.4 out of 5
65% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Aug 29, 2017
Staff was not very friendly, personable or helpful and room was ok but bathroom was not clean.I guess you get what you pay for.
2 out of 5
by A verified traveler

Posted Aug 21, 2017
First off the hotel didn't have the room we booked, waited 20 mins and finally got a key to a room, when we got in the room one of the plastic cups was out of the rapper, no bath towels in the room, and dark smudges on the floor that I wiped up, room smelled of cigarette smoke and was a non smoking room.
3 out of 5
Recommended
for Everyone
by A verified traveler from Western Massachusetts

One night stay

Posted Aug 20, 2017
Pros: Bed was super comfortable
Cons: Shower wasn't very clean and had paint or plastic pealing off. Carpets were stained.
Location: This hotel is very close to major highways. Easy off and on.
This hotel is very close to major highways. Easy off and on. Bed was super comfortable . No bed bugs. Shower wasn't very clean and had paint or plastic pealing off. Carpets were stained. Price was very reasonable, but you get what you pay for.
4 out of 5
Recommended
for Everyone
by A verified traveler from canastota Ny

Convenient night out

Posted Jul 14, 2017
Pros: Atmosphere and location
Cons: Shower fixtures were loose
The room was a pleasant surprise!! Was very comfortable and felt safe.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pickering, Ontario

Nice hotel for the price

Posted Jul 4, 2017
This hotel is better then most in its price range. It's continental breakfast includes eggs, sausage, and make your own waffles. Rooms are clean and staff is friendly.
Comment from Hotel Management
Jul 7, 2017 by Viraj, Hotel Management
Hi Ken, Thank you for staying with us and enjoying our breakfast.
3 out of 5
by Beverly

Comfortable and convenient

Posted Jun 20, 2017 on Hotels
It was a comfortable place to stay. The room was clean and the staff was friendly. The breakfast buffet was quite nice - a lot of food and food was added right to the end of the time. It is not a fancy hotel but it is a decent place to stay and a very convenient location.
Comment from Hotel Management
Jun 30, 2017
Hello Beverly, Thank you for staying with us and leaving us a comment. Thank you Viraj
5 out of 5
by A verified traveler

Perfect for our needs.

Posted Jun 17, 2017 on Hotels
We stayed here to commute back and forth to an event nearby. The room was clean and the bed was comfortable. The refrigerator was bigger than I expected so we were able to keep drinks and food cold. I would definitely stay here again next year when I return. IIt is located right off the major highway. Yes, there is a Duncan Donuts next door too and a gas station Mini Mart/McDonalds within 2 mins. Left too early the first day to try the breakfast, but I did try it the second day and it was good. It is located
Comment from Hotel Management
Jun 20, 2017
Hi, Thank you for staying with us and enjoying it. Thank you Viraj
4 out of 5
by Sharon

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 5, 2017
Hi Sharon, Thank you for rating us. Thank you Viraj
3 out of 5
by Timothy

Posted May 21, 2017 on Hotels
We usually stay at this hotel when staying in Syracuse. This stay was not so good . There was a large stain on top cover , no TV remote , went to call the front desk and the room phone did not work . The next morning , when I went to take a shower , there was hot water coming out of the spicket , but when I turned the shower on , it was cold . Tried several times and the same thing happened .
5 out of 5
by cheryl

Posted May 17, 2017 on Hotels
I've been several times to your Inn and as usual it was great. I left my dress and coat in the closet ,the manager said he will mail them to me. Great service ,good food thank you