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Reviews of Sir Thomas Hotel

3 out of 5
Sir Thomas Hotel
24 Sir Thomas Street, Liverpool, England

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 897 reviews" "
Rating 8 - Good. 321 out of 897 reviews" "
Rating 6 - Okay. 186 out of 897 reviews" "
Rating 4 - Poor. 78 out of 897 reviews" "
Rating 2 - Terrible. 41 out of 897 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Chloe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room was satisfactory, definitely in need of an update and not spotless but does the job. We were put in a room on the first floor, looking out on to the high street and we may as well have been sleeping in the bar it was that noisy. Loud music up until 3am. Hotel staff were pleasant enough, we attempted to purchase a bottle of water from the bar after being told we could do by the receptionist - we were met with an abrupt and rude “no” by the barman. All in all - if you’re looking for a cheap stay and don’t plan on sleeping much, it’ll do the job. Otherwise I would recommend elsewhere
Stayed 1 night in Apr 2024

10/10 Excellent

Lily-Mai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with an amazing price! Will definitely be coming back:)
Stayed 1 night in Apr 2024

6/10 Okay

Rob

Business traveler
Liked: Cleanliness
Wouldn’t hold bags before check in, staff on reception told me they would come get me when room was ready but they clearly didn’t intend to and left me waiting until I chased.
Stayed 1 night in Mar 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were really nice and welcoming and the room was clean however the shower was really cold and there was a draft coming from the window which made the room also cold.
Stayed 1 night in Mar 2024

6/10 Okay

mark

Traveled with group
Hotel is in great location but the room was run down and cold. Bar area was nice.
Stayed 1 night in Mar 2024

8/10 Good

George

Traveled with family
Very central location
Stayed 1 night in Feb 2024

6/10 Okay

Desmond

Disliked: Cleanliness, amenities, property conditions & facilities
Room 312 damp in corner of room , dirty towels , uncomfortable bed, staff were nice
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and polite staff
Stayed 1 night in Dec 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Cliff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Bill

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Bad smell
Bathroom stank of 'off' drains / stagnant water. Rooms are a bit weird and rather tacky - shiny purple paint over old anaglypta wallpaper. Wouldn't stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet stay
Stayed 1 night in Dec 2023

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
In general a good stay over
Hotel is well positioned centre of Liverpool, Staff are excellent and service great. Room was big and very clean and tidy. Bed was so old and uncomfortable that was only issue with a thin mattress.
Stayed 1 night in Dec 2023

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Vicky

Stayed 1 night in Dec 2023

6/10 Okay

richard

Does what it says on the tin. Cheap room.
Nothing wrong, but nothing great. For the money it good. But it’s basic but that’s all a room is for a night out. Would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Stayed 1 night in Dec 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sergiu Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel big rooms and very clean
Stayed 1 night in Nov 2023

10/10 Excellent

Connie

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is well located in the lively area of the city, the music out in the surrounding area was noticeable but didn’t trouble us
Stayed 3 nights in Oct 2023

2/10 Terrible

Penny

Disliked: Property conditions & facilities, room comfort
Terrible - don't try your luck.
Absolutely terrible, room was so bad I checked out early (first time ever and I've stayed in a Brittania hotel). Looking at other reviews, sounds like it's a common thing, but the hotel clearly doesn't care as it gets its money either way and it the customers that end up having to fork out for rooms elsewhere. Room was on a busy street with clubs etc nearby and there is no noise damping through the windows (no curtains even, just a cheap tattered blind - so hey tons of light in the room in summer too) so the room is incredibly noisy, pretty much the whole night. I got next to no sleep the one night I stayed there. The mattress was terrible; very thin with coils jabbing at you. Room was tired with faded, tattered and damaged furniture. Apparently there are some good rooms but since I paid >£150 a night, it's an expensive gamble if you get one of the bad ones. Oh and no plugs near the bed.
Stayed 2 nights in Oct 2023

8/10 Good

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saturday night stay
Check in staff friendly. Room was clean, warm and comfortable. Lovely, smart bar and restaurant both empty maybe due a DJ blasting music aimed at a young crowd. Cocktails nice. Breakfast was good value at £10.
Stayed 1 night in Oct 2023

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is a lovely listed stone Victorian building with presence and old world charm, one that needs a big refresh mainly on the interior upper floors (paint and fittings) as its potential for being great once again is very easy to see! It’s in a great location and not to far from Lime Street Station travel hub. I must add that tbed in my room was laterally lumpy which was weird! Other than that I was pleasantly pleased. I may have to visit this place again!
Stayed 1 night in Oct 2023

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the sites and sounds of Liverpool was one of the many great things about our short stay here. The room was so comfortable and felt like a home instead of a hotel room. Proximity to the tourist spots in Liverpool made this the right place to stay !!
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

8/10 Good

Maria

Stayed 4 nights in Sep 2023

10/10 Excellent

Maria

Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
back again next year for 3rd stay. location is superb
Stayed 2 nights in Sep 2023

4/10 Poor

Julio

Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023

10/10 Excellent

Irene

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff
Stayed 1 night in Sep 2023

8/10 Good

SUSAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value hotel in a wonderful position with probably one of the best freshly made breakfasts I’ve had anywhere
Stayed 1 night in Sep 2023

10/10 Excellent

Callum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed one night for a Liverpool game with my son, Couldn’t fault it, the staff were brilliant, the room was perfect and very clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023

10/10 Excellent

Judy

Stayed 1 night in Sep 2023

6/10 Okay

Will

Liked: Cleanliness, staff & service
Close to town
Everything was ok in need of a refurb but noticed that some of the rooms had been done.
Stayed 2 nights in Sep 2023

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Catherine Griffin

Stayed 1 night in Aug 2023

10/10 Excellent

Neil

Stayed 1 night in Aug 2023

10/10 Excellent

Willem Alexander

Traveled with family
Liked: Cleanliness, staff & service
Muaic clubs are somewhat noisy. Hotel itself was e cellent
Stayed 1 night in Jul 2023

10/10 Excellent

Cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely refurbished room on 3rd floor.love the new decor throughout. All staff on reception so lovely and welcoming.2nd stay here and will return.
Stayed 1 night in Aug 2023

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Mirror mirror on the wall?
The room at first glance was very good. Just a couple of minor points… there was no dressing table mirror or place to sit while doing hair and makeup. There was a large wall mirror but nowhere near the table or socket for hairdryer or straighteners. There was a lovely mirror and socket for razor for men in the bathroom. The pillows had seen better days and didn’t have protectors on them and when sitting on the side of the bed to get out the springs were “dodgy” but comfy when laying down . The decorative cushions were dirty but we didn’t use them. It is obviously an old building so the flooring creaked when walking about. The door to the bathroom opened inward and could do with a stopper to prevent it from folding right back into the shower tray. These are only nick picking points…. Overall it was value for money and less than 5 minutes walk to bars and restaurants..
Stayed 2 nights in Jul 2023

6/10 Okay

Paul

Traveled with group
Liked: Cleanliness, staff & service
Centrally placed for the Pride district which wasn't important for us. Reasonable walking distance for Lime Street and the Docks. They are in the process of a refurb and our room hadn't been done yet so ordinary accommodation, shower very small. Breakfast tasty and plentiful though. I think the price had been cranked up a bit because it was Open golf week.
Stayed 2 nights in Jul 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023