Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Ian from Ayr

Posted Apr 27, 2016 on Hotels
Staff great and liked having a balcony. Car park was quite tight to park. Great location for shops and restaurants.
4 out of 5
by A verified traveler from Hong Kong

Roomy apartment beautifully located

Posted Apr 12, 2016
A very nicely located serviced apartment (though service is only available if you stay for 7+ days). Room is clean and spacious. Cons are, given the room available, people likes to rent it for partying so it can get pretty noisy in the evening. Also the mattress is super soft.
5 out of 5
by A verified traveler from England

Great. Place to stay.

Posted Mar 29, 2016
I would recommend staying here to anyone. When we arrived we were given a free upgrade .We were only stopping the one night. The only downside was the TV wouldn't work ,but we weren't that bothered it had been a long day so had an early night. We told the receptionist the next morning. We will be coming back to Liverpool again our daughter is going to the University and will probably stay there again.
4 out of 5
by Lauren from Glasgow

Posted Mar 19, 2016 on Hotels
Everything was great apart from at check in we got told there was a £50 deposit per person who was staying at the hotel, this wasn't made clear to us when booking the hotel but wasn't an issue either. Should just be made clearer at time of booking so people expect it.
Comment from Hotel Management
May 28, 2016 by Kearon McCarthy, Hotel Management
Hi Lauren Thank you for your review. I am pleased to see you had a great stay with us. Apologies for the confusion surrounding your security deposit. We will speak with Expedia to see if we can get the security deposit information made clearer on their site. Thank you again and we hope to welcome you back soon. Kind regards Kearon McCarthy General Manager
4 out of 5
by A verified traveler

Sentral og romslig leilighet

Posted Mar 6, 2016 on Hotels
Stor leilighet med to soverom og to bad. Møblene var litt slitt, men det gjorde ikke noe, det var rent. Sengene var noe dårlige, madrassene var ikke så veldig gode, og et slags underkanten gjorde det litt klumpete å ligge på. Helt ok.
Comment from Hotel Management
May 21, 2016 by Kearon McCarthy, Hotel Management
Kjære gjest Takk for din tilbakemelding. Im glad du fant leiligheten var store og romslige . Apoloiges du følte det var litt slitt og sengene ikke komfortabel. Vi er i ferd med å male alle leilighetene og vil se til Repace noen ubehagelig senger . Vennligst send meg når du har tenkt å komme tilbake til Liverpool , og jeg vil gi deg en rabatt på ditt neste opphold . Vennlig hilsen Kearon McCarthy Daglig leder
4 out of 5
by Magnus

Posted Mar 4, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by Kearon McCarthy, Hotel Management
Hi Magnus Thank you for your feedback. I am delighted you enjoyed your stay with us and we hope to welcome you back soon. Kind regards Kearon McCarthy General Manager
5 out of 5
by A verified traveler

Posted Mar 3, 2016
Clean,had everything you could possibly need.Close to the city centre.Have stayed there before and would definately go back
Comment from Hotel Management
Mar 3, 2016 by Kearon McCarthy, Hotel Management
Dear Guest Thank you for your lovely feedback and loyal custom. We hope to welcome you back soon. Kind regards Kearon McCarthy General Manager
4 out of 5
by A verified traveler from Brisbane, Australia.

Close to town and restaurants.

Posted Feb 22, 2016
Pros: Where it was, close to everything.
Cons: Courtyard was in process of being renovated, a sign about what was going on would of helped. Maybe an artist impression would of been good.
Location: Beatles Museum, The Cavern, Bus station ( jumped on a bus and went to Penny Lane).
This apartment was close to all services, local pubs, restaurants, the mall and bus station. Would stay again.
Comment from Hotel Management
Mar 3, 2016 by Kearon McCarthy, Hotel Management
Hi Sharon Thank you for your great feedback. We do have signs located next to both lift entrances informing guests of the current works. I like your idea of an artists impression and will look to see if we can get one to put up for guests. Thanks again and we hope to welcome you back soon. Kind regards Kearon McCarthy General Manager
5 out of 5
by Richard

Posted Feb 10, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Kearon McCarthy, Hotel Management
Hi Richard Tack för era utmärkta feedback betyg . Vi hoppas att det hjälper dig snart . Vänliga hälsningar Kearon McCarthy General manager
5 out of 5
by Denise from Blaydon-on-Tyne, Tyne and Wear, UK

Great Central Location

Posted Feb 9, 2016 on Hotels
Booked an apartment for 3 people for one night. Great Central location in Liverpool. Had a fully fitted kitchen with fridge so if you were staying longer you can store food and, most importantly, drinks.
Comment from Hotel Management
May 7, 2016 by Kearon McCarthy, Hotel Management
Hi Denise Thank you for your lovely feedback. I am delighted you had a great stay and hope to see you again soon. Kind regards Kearon McCarthy General Manager