Ratings based on 224 Verified Reviews

3.5 out of 5
71% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Staff very helpful good for a 3star hotel convenient for Antree
2 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
The carpet in the room smelt like urine and the coffee cups were not clean! However the staff were lovely.
1 out of 5
by A verified traveler

Guests running riot in early hours !

Posted Nov 15, 2016 on Ebookers
Pros: Breakfast was ok
Cons: Learn how to run a hotel would help
First night of two night stay was atrocious, around five O’clock in the morning, guests were running up and down corridors, banging on doors, lots of shouting and foul language, disgraceful. When this was raised at reception after breakfast, the reply was “sorry, all we can do is apologise” other hotels have a policy of refunding the room rate if sleep has been disturbed, will NEVER use this place again.
4 out of 5
by A verified traveler

Close to Rampworx

Posted Oct 31, 2016 on Hotels
Really close to Rampworx. We dropped the lads off there for the all-nighter and then had a great night out in Liverpool. They came back for breakfast then we all headed off home. Staff were friendly and helpful. Second time we've stayed here and will do so again.
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Having a room at the front, was a bit noisy...

Posted Oct 27, 2016
Pros: The breakfast was good... Only staying for one night, didn't do much, but did notice the entertainment looks good, so we are thinking about returning next year for one....
Cons: Bigger double bed, triple glazing, and not having to trip over painter and decorator sheets...
Location: Situated on a busy dual carriageway... Not a lot nearby...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 12, 2016 on Hotels
2 out of 5
by A verified traveler

Disappointing

Posted Oct 6, 2016 on Hotels
With walls as thin as the toilet paper, I was kept awake most of the night. I complained about it to reception. The bar has less atmosphere than the moon, and the food may as well have been made of moon rock. Oven chips, oven cooked? Really?! In a restaurant?
3 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
Recently refurbished Hotel good stay ideal for Aintree
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel. Quiet location.

Posted Sep 25, 2016
Pros: Quiet, relaxed atmosphere. Near shops. Excellent customer service.
Cons: Nothing to improve.
Location: Close to Liverpool city.
Had a great stay. It was only a 5 minute drive into Liverpool where we do explore the history and culture of the area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2016
To far out from town not much around hotel rooms where clean not much staff on when looking for something...