Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Scotland

Close to Aintree Racecourse

Posted Nov 22, 2016
Pros: The Staff. Good breakfasts and excellent bar meals
Cons: As above
Location: Aintree Racecourse. Go into Liverpool or Southport
It is only fair to start this review by saying that there is a lot of refurbishment going on at the hotel. The room I had had curtains hanging of the rails on all windows.. Initially the shower only gave out scalding water, but reception staff very helpful and got it fixed. On one day my room was not cleaned as someone...not me....stuck a Do not disturb notice on the door. Room was warm and clean when we arrived. Very good Breakfast, with helpful and willing staff. On our first evening, the bar had run out of Gin...not exactly an exotic drink. The hotel was very convenient for Aintree Racecourse, and I feel that the only way for it is UP!
3 out of 5
by A verified traveler from S

Having a room at the front, was a bit noisy...

Posted Oct 27, 2016
Pros: The breakfast was good... Only staying for one night, didn't do much, but did notice the entertainment looks good, so we are thinking about returning next year for one....
Cons: Bigger double bed, triple glazing, and not having to trip over painter and decorator sheets...
Location: Situated on a busy dual carriageway... Not a lot nearby...
4 out of 5
by A verified traveler

Lovely hotel. Quiet location.

Posted Sep 25, 2016
Pros: Quiet, relaxed atmosphere. Near shops. Excellent customer service.
Cons: Nothing to improve.
Location: Close to Liverpool city.
Had a great stay. It was only a 5 minute drive into Liverpool where we do explore the history and culture of the area.
3 out of 5
by A verified traveler

Posted Sep 21, 2016
To far out from town not much around hotel rooms where clean not much staff on when looking for something...
4 out of 5
by A verified traveler from Liverpool

Nice hotel

Posted Sep 19, 2016
Nice hotel since last visit before refurbishment, friendly staff, shame bar/function on until 2.30am of a weekend resulting in poor sleep and cleanliness of room was overall good but found a draw of dirty clothes including underwear
1 out of 5
by Leanne

Poor hotel....dirty and dated

Posted Aug 30, 2016 on Hotels
Rooms extremely dated, no double bed even though asked for one, room felt dirty (carpet covered in stains), was told I could pay cash on arrival (even rang and spoke to the hotel) but when arrived had to pay cash and pay a deposit of £50 on card this will be refunded but shocking how I wasn't told and lucky I had card on me!!!! Staff were pleasant enough but felt false and weren't helpful at all. Overall poor hotel would not recomend and would defiantly not stay again.
4 out of 5
by Sharon

This traveler left a rating score only Posted Aug 6, 2016 on Hotels
4 out of 5
by Neil from Stourbridge

Park Hotel

Posted Aug 5, 2016 on Hotels
Reception and bar areas were very well cared for, but rooms were a little bit dated. I had read mixed reviews, but the room was clean and comfortable. Wifi kept dropping out so ended up having to use my phone to get things done.
4 out of 5
by A verified traveler from Gloucestershire

Posted Aug 1, 2016
Pros: Near to Aintree race course
Very clean nice Hotel, near to Aintree Race course
4 out of 5
by Heather

This traveler left a rating score only Posted Jul 25, 2016 on Hotels