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Reviews of Guangzhou Minghong Hotel -Xiwan

3 out of 5
Guangzhou Minghong Hotel -Xiwan
No. 4 Guangza Road, LiWan District, Guangzhou, Guangdong

Reviews

5.4
Rating 10 - Excellent. 2 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 7 out of 21 reviews" "
Rating 2 - Terrible. 4 out of 21 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Sabs, Harare

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very old and not kept clean..it was different fromn what was on the website. Firstly thsy continued to say i was not booked with them thiugh i had fully paid for my stay through Expedia. It took more than an hour to resolve. I was first taken to a different which i belive is the one i booked on website. They decided to send me to a dodgy one where even their standard rate did not reconcile to the one I had booked. Again the address was difficult to find, phines were nit working. I stayed one night and checked out and cancelled my reservation with Expedia, waiting foe my refund. When I checked out i asked the guy at the hotel to call a taxi, he called one amd asked me to pay him upfront RMB65. I told him.i need a metred taxi and will pay driver on arrival. He was upset and cancelled the whole thing and would not assist. I asked the other assistant who did not help either. I had to walk down the road a bit of a distance to find a taxi. Yhank God I found a metre taxi. What a nightmare. The saddest part the hotel was not helpful.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
good wifi and location
Good location, right near to the metro XICUN, no english speaking staff, good wifi!!
Thank you very much for your comments, we will speak English, other services, we will do a good job Thank you for your comments, Guangzhou Ming Hong hotel near the MTR 5th line Nishimura exit a, to Guangya middle school on the East before 4 minutes, the hotel on the edge of the road. Hotel from Guangzhou white horse clothing wholesale market and the international watch city are very close, take the subway station can be arrived at

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Perfect location, good wifi
I always stay here for business as it is close to metro station Xicun (around 3 mins walk) which is one stop from Guangzhou train station where all the wholesale markets are. Wifi works well in room, but is slow in evenings after 10pm. There is also a train station near hotel which can be heard and can be loud at times. Overall, good for price and clean, very basic so dont expect anything fancy. Also only one person speaks english so can be difficult to translate. Also close to supermarkets and fast food, 2 mins away
Thank you for your comments, Guangzhou Ming Hong hotel near the metro line five west exit A, to the east gate of Guangya middle school before 4 minutes. Surrounding the hotel is in the community and the west railway station, food shopping is very convenient, near the white clothing wholesale market and international watch City, here have many foreign friends here bulk purchase clothing life activities, here is the old city of Guangzhou, consumer prices relatively low but to treat security environment is absolutely safe, please send this customers assured.

8/10 Good

Anuj, India

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
English speaking staff
Only 1 manager speaks English and is available in day. There should be a person available 24x7 who speaks English.
Response from anachen on Nov 28, 2015
Only 1 manager speaks English and is available in day. There should be a person available 24x7 who speaks English.

4/10 Poor

Verified traveler

Disliked: Staff & service
Bad service
I arrived late at the hotel, about 2 am. when i reach the hotel, they told me that there is no room left. Shouldn't they reserve the hotel room for me even i check in late? they offer to bring me to the other hotel branch. which i got no choice. overall, room still ok.
Response from 阿娜 on Sep 23, 2015
Thank you very much for your advice, we will continue to work hard!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DREADLY HOTEL
I will not recommend this Hotel to any one. Expedia should take thiis Hotel from their list
Response from 阿娜 on Sep 23, 2015
Thank you very much for your advice, we will continue to work hard!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experince
overall it was bad experince.... staff don't speak any english
Response from 阿娜 on Sep 23, 2015
Thank you very much for your advice, we will continue to work hard!

2/10 Terrible

Sean, U.S.A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont go by stars.
No wonder there are no pic of this hotel on website, probably because they have nothing nice to shoot. The hotel is in disgusting state, very poor neighborhood and badly maintained. If you are westerner like me, you will wonder what to eat in breakfast. Its lousy with capital L. The hotel staff barely speaks English but very polite. So if food and maintence is not an issue but only price go for it. I forget to mention, you can take a scooty ride for this hotel from the Guangzhou station for as little as 5-10 RMB. Good luck
Response from anachen on Nov 28, 2015
Thank you very much for your advice, we will continue to work hard!

6/10 Okay

jafar, th

Liked: Staff & service
quality,location&price of the hotel
location: medium quality:near to medium price:medium
Thank you for your comments, Guangzhou Ming Hong hotel near the metro line five west exit A, to the east gate of Guangya middle school before 4 minutes. Surrounding the hotel is in the community and the west railway station, food shopping is very convenient, near the white clothing wholesale market and international watch City, here have many foreign friends here bulk purchase clothing life activities, here is the old city of Guangzhou, consumer prices relatively low but to treat security environment is absolutely safe, please send this customers assured.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinks
Smells bad and no one knows english.. Terrible breakfast and poor internet connection
Response from anachen on Nov 28, 2015
Thank you very much for your advice, we will continue to work hard!

6/10 Okay

Yuk Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然臨近地鐵站,巡位罝不容易我到.
Response from 小鸣 on Oct 30, 2018
我们处于地铁五号线西村站A出口，出来后往西村派出所方向走3-5分钟

4/10 Poor

Yin Chung, 香港

Disliked: Staff & service, property conditions & facilities
評語
位置難找，找不到好訂網的訂單
Thank you for your comments, Guangzhou Ming Hong hotel near the MTR 5th line Nishimura exit a, to Guangya middle school on the East before 4 minutes, the hotel on the edge of the road. Hotel from Guangzhou white horse clothing wholesale market and the international watch city are very close, take the subway station can be arrived at

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Gros problème de communication à l'accueil
Problème de communication car les hôtesses d'accueils de la réception ne parlent que chinois mis à part la responsable qui parle un peu Anglais mais qui n'est pas là tout le temps pour pouvoir prendre le relais lorsque la communication ne passe pas avec les hôtesses. De plus pour ceux qui font les affaires,ce n'est pas évident pour les taxis de s'y rendre car l'entrée de la rue est un sens interdit et par conséquent ils doivent faire un détour pour y entrer.
Response from anachen on Nov 28, 2015
Thank you very much for your advice, service staff of English reception ability also need to improve, the road into the hotel need to bypass access

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Próximo a estação do metro de xincu e só !
Hotel sujo serviço de limpeza decadente quarto mal iluminado banheiro nojento !
Response from 阿娜 on Sep 23, 2015
Thank you very much for your comments, we have received a continuous training in English.

4/10 Poor

taro, 広東省

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホスビタリティはどこに行ったの？
表示された地図全く違う場所でした。（同じホテル系列の他店でした） 客室にクローゼットはなく、ハンガーに至ってはシャワーカーテンを吊るすパイプに引っ掛けてありました。カーテンそのものなく使う前から床が湿っていました。 妻はベットが臭うと不眠を訴えておりました。4階に泊まりましたが廊下にある飲料水のタンクは 空でフロントでお願いし良い返事が返ってきましたが、改善はされませんでした。
Response from 阿娜 on Sep 23, 2015
Thank you very much for your advice, we will continue to work hard!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Recomandation
Hotel tarif moyen, tres tres sombre sans fenetres.. moquette vieille et salle... personnel ne parle pas anglais .. tres bien situé en revange..
Response from anachen on Nov 28, 2015
Thank you very much for your advice, we will continue to work hard!

10/10 Excellent

おっツー, 日本

Liked: Staff & service, property conditions & facilities
最低なホテル
今まで泊まった中で最低なホテル 仕事場が近いので恐る恐る泊まったが 最悪な気分を味わいたい方には是非オススメします。 フロントの従業員→最低 部屋の水周り→最低最悪 部屋の壁に→薄くて五月蠅い 場所→記載の地図がデタラメで探すのに一時間以上掛かった 満足度→無しで寝てトイレをするなら外よりいい 褒めるところがあるとしたらこのホテルの一階の中華レストランだけ
Response from anachen on Nov 28, 2015
Thank you very much for your advice, we will continue to work hard!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接客態度がすごくいい！！
中国の手ごろなホテルにしてはすごく接客態度が良かったです。 外国人慣れしているし、掃除のおばさんも、フロントもみんな、丁寧で早い対応でした。英語もOKのﾎﾃﾙでしょう。 中国の３星ほてるなのですが、とっても清潔で、お湯もちゃんとでるし、ｱﾒﾆﾃｨもきちんとあります。トイレットペーパーは少なめですが、毎日交換してくれます。 朝食も付いていました。 ちょっと、お手軽にリアル中国を体験したい方お勧めです。 ﾎﾃﾙの周りの雰囲気もいいし、市場、マッサージ、青空鍋屋 もあります。小さいエリアにリアルな感じぎっしりです。 次は私は家族で利用したいです。
Response from 阿娜 on Sep 23, 2015
Thank you very much for your advice, we will continue to work hard!

6/10 Okay

Jeffrey, Amsterdam

Liked: Staff & service
Disliked: Room comfort
Minghong Hotel
The hotel itself looks very modern on pictures, and also the reception looks really tidy on the pictures, but in reality they could be a little more tidy. A bit messy, but looks more local. The reception people do not speak english very well, thank god i had a translation program on my phone! Though they are VERY helpfull and assist you in any way. When in the room it was very noisy outside in the hallway. The breakfast is really poor, but it is included so we cannot complain. The location for us was good because we needed to do business in the area, for general tourists it is quite hard to find and also for taxi's hard to find. Make sure they go to the small Xiwan road, not the big long one. The room was cleaned every day so that was good. Overal a 3 out of 5.
Response from anachen on Nov 28, 2015
Thank you very much for your advice, we will continue to work hard!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Response from anachen on Nov 28, 2015
Thank you very much for your advice, we will continue to work hard!