Ratings based on 6 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Gorgeous but below expectations

Posted Oct 13, 2016 on Hotels
Overall experience was severely lacking for a property at this price point. While Lizard Island certainly lived up to expectactions as a unique haven for getting close the Great Barrier Reef, too many things jus didn't add up. For a property with only 40 rooms, we expected hightly personalized service and received exactly the opposite. Not a single staff member (except the manager) knew our names, preferences, or seemed to care. Orders were taken multiple times and even then not correct. They were friendly enough, but didn't seem adequately trained and thus the service level felt like that at a large chain hotel. The food quality (it is all included) was excellent, but selections extremely limited. One of two more choices, or better yet the ability to provide preferences prior to arrival would have elevated the dining experience beyond the faily ordinary meals that it became. Restaurant setting was magical, however, and the included wines were very smart choices. We had a sunset view room, and the villa was large and very comfortable at first glance. However, the shades didn't close completely, so it was impossible to sleep past daybreak. Housekeeping was the same as the restaurant standard, very impersonal and not timed well to match the obvious times we were out of the room. We didn't have any specific problems, but when you pay these rates feel that a high standard expectation is justified.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente!!!

Posted Feb 4, 2017
Hotel excelente!!!! Maravilhoso, atendimento fantástico, boa estrutura, comida boa, tudo bom
5 out of 5
by Antonella

This traveler left a rating score only Posted Aug 27, 2016 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler from Curitiba,Parana,Brasil

Resort a beira do mar com cor d'agua azul claro

Posted Sep 27, 2013
Pros: O local, a vista, o mar de aguas mornas, azul claro, repleto de corais. Marina com varias opcoes de passeios de barco a motor, a vela, stand up,etc.
Cons: Nada.
Location: Ilha remota no norte da barreira dos corais e com acesso a barreira em 1 h de barco.
Local paradisiaco. Resort 6* com equipe atenciosa e profissional.Corais nunca vistos antes. Sensacional. Culinaria gourmet, vinhos de bom padrao. Clima em Setembro ameno, sol diariamente. Acesso por voo panoramico a partir de Cairns.
5 out of 5
by A verified traveler from Cotis- sp

Lizard Island

Posted Oct 13, 2011 on Hotels
O máximo!!
5 out of 5
Recommended
for Couples
by A verified traveler from 大阪、日本

人に教えたくないとっておきホテル

Posted Oct 10, 2011
4泊で利用しました。 マリンアクティビティをめいっぱい楽しみ、島内ハイキングもしました。 自然が素晴らしい! シュノーケリングだけでも、透き通った海と魚観察は楽しめますが、何よりCod Holeへのアウターリーフダイビングは貴重な経験でした。マリンスタッフに撮影してもらった海中の映像は、希望すれば有料でダビングしてもらうことができます。 食事もおいしく、スタッフもフレンドリーでした。日本語はほとんど通じないと思った方がいいでしょう。12歳以下の子供は滞在できず、室数も限られているため、大人のラグジュアリーリゾート感を味わえます。一部のアクティビティを除いて、オールインクルーシブなのが、ストレスを感じなくてよかったです。 非常に高価なリゾートですが、それにみあう体験はできると思います。 特別な休暇におすすめです。ぜひ、3日以上は滞在してほしい場所です。