Ratings based on 622 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect for a short break

Posted Sep 19, 2017
Pros: See above
Cons: Larger beds, and the option of double beds would have been welcome.
Location: Close to everything you might want to see in Ljubljana.
This hotel ticks all the boxes. An excellent location close to the centre, and to the bus station (which on a short break you will almost certainly want to make use of.) The staff are friendly and efficient and always ready to help, and the rooms are spacious, and comfortable. The breakfast is excellent, and served in a pleasant and comfortable dining room. The hotel is quiet, lifts work well and check-out effortless.
Comment from Hotel Management
Sep 21, 2017 by Manager on duty, Hotel Management
Dear Lili, Thank you so much for taking the time to post your review of your recent stay at Central Hotel here in Ljubljana. I am very happy to hear that you enjoyed our hotel so much and that all elements of your stay met your expectations. It's wonderful to see you liked our team, as well as your celan and comfortable room. It's also great to hear that you found the location so convenient. The team and I look forward to welcoming you back to Central Hotel. Kind regards, Jernej Zajec Manager on duty
3 out of 5
by A verified traveler

Room is too tiight and bathroom is too small.

Posted Sep 12, 2017
Not to friendly. Everytjing you ask like adapter you have to pay. Breakfast is lousy.
Comment from Hotel Management
Sep 13, 2017 by Front Office, Hotel Management
Dear Traveler, Thank your for your feedback. I am very sorry to hear that your stay did not meet your expectations and that you weren't satisfied with our staff and the breakfast. We have recently improved our breakfast with fresh salads, home-made spreads, different omelettes, home-made desserts and many other dishes. So we are interested to hear more from you, of why you did not like the breakfast, so we can improve it even more. We hope we will have the opportunity to welcome you back again on your next visit to Ljubljana. Kind regards, Front Office Darja Sedeljšak
4 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Good Hotel in a Great Location

Posted Aug 27, 2017
Pros: Location and amazing staff who care for their customers with a smile.
Cons: Just needs updating, the carpets and some of the fittings in the rooms look tired (well used). First impressions are important.
Location: Based on the edge of pedestrianised area for city centre. Easy walking to all sights and bars/restaurants and not too far from Airport.
Very warm welcome by friendly helpful staff. The room layout was of a decent size and had everything that wee needed, however the rooms are a little tired and worn and need some updating. Shower fitting lose/worn and kept slipping therefore having to hold shower with 1 hand whilst washing, sink had a massive crack albeit did not leak, still had holes in tiles where old toilet fittings had been removed, carpet showing signs of being worn. All of the above are cosmetic but did not change our view on the hotel and their amazing staff as well as the breakfast of good quality and Franky's where you can have a nice drink outside the hotel. Would I come and stay again/recommend : Yes of course.
Comment from Hotel Management
Aug 28, 2017 by Front Office , Hotel Management
Dear Keith, Thank you for taking your time and leaving a review of your experience. We are pleased to hear that you enjoyed your stay at the Central Hotel and we appreciated your glowing compliments regarding our amazing staff who care for their customers with a smile very much. We are pleased to hear how much you enjoyed the good quality breakfast and nice drinks in Franky's bar. We are delighted to see how highly you appreciated the hotel's location close to the city centre and main attractions. We sincerely regret we have not fulfilled your expectations regarding the room’s appearance. We are fully aware that some rooms are in need of updates which we are planning for the near future. In the meantime, we will do our best to keep improving our services. On behalf of everyone at Central Hotel, thank you for taking the time to write your kind feedback and we look forward to welcoming you back at the Central Hotel in the not too distant future. With best regards, Darja Sedeljšak Front Office
4 out of 5
Recommended
for Everyone
by A verified traveler from usa

Great location. Great staf.

Posted Aug 26, 2017
Pros: Location, satff, facilities
Cons: make sure the chambermaid wipe the bathroom floor after each guest. There were some hair on the bathroom floor from the previous guest. Disgusting
Location: Great location, almost the heart of the city
Nice location, helpful staff, reasonable facilities, my room was small but ok for one night. The front desk prepared my breakfast box be cause my flight was very early, it was nice and a lot of food
Comment from Hotel Management
Aug 28, 2017 by Front Office, Hotel Management
Dear samy, First we would like to thank you for taking time and share your comment about your recent stay at Central hotel. We are delighted to read how highly you appreciated the hotel's location, helpful staff and other facilities. We would like to assure you that the issues you experience in the bathroom do not reflect the standard our hotel is standing for. Please accept our deepest apologies. I have already spoken to our housekeeping manager and presented your comment and appropriate measures will be taken to avoid this for the future. It was a pleasure to have you with us and we are looking forward to welcoming you back again on the occasion of your next visit to Ljubljana. With Kind regards, Darja Sedeljšak Front Office
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location in an amazing city

Posted Aug 25, 2017
It's a 2-4 min walk to the centre, the city is incredible but can easily be done in 2 days which is the time we spent, the river tour was average but was only €6, the castle is a good sight and can easily be done in a few hours, there are caves an hour away which is a historic point and is worth seeing and the city comes to life at night and is very busy and has a brilliant vibe. The hotel was pleasant, the sofa bed was below average but the main bed was comfy and the bathroom was good, hotel staff were nice and helpful and the breakfast was okay. Very good value for money, couldn't ask for much more for the very cheap price we paid.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel in center of town

Posted Aug 4, 2017
The air conditioning was not working in our room and being in middle of a heat wave, they put us up in their sister hotel Lev which was much superior in very department. So no complaints.
Comment from Hotel Management
Aug 8, 2017 by Manager on duty, Hotel Management
Dear Bhan, Thank you for choosing Central Hotel on the occasion of your visit to Ljubljana. I am sincerely sorry and I need to apologize for the inconvenience caused while we had to move you to another hotel. Unfortunately we had an issue with the the air condition system in the hotel, and we were working to fix it as soon as possible. I am pleased to see you were happy at Hotel Lev, which is a part of our Union Hotels group. Once again apologies and I hope we will have the opportunity to host you again and we will take all steps to offer you a great experience during your next stay. Kind regards, Jernej Zajec Manager on duty
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel close to the downtown

Posted Jul 30, 2017
They offer breakfast and it was great. The room was big compare with the rest of hotel in Europe. I will recommend the hotel to my friends. Staff was friendly and very helpful. We loved the hotel.
4 out of 5
by A verified traveler from UK

Lovely staff - good location

Posted Jul 7, 2017
Pros: Staff
Cons: General decor, and particularly the Shower/bathroom should be updated Bit more variety at breakfast e.g. fruit compotes, better fruit selection,
Location: Good location and near the bus station - Lake Bled is stunning. Caves trip extra 16 euros for cave entry, and no time to go into castle at the end.
The hotel décor and furniture is a bit dated but the staff (especially those on reception) more than make up for this. However, we weren't told we could use the pool/spa at the sister hotel the Union until 3 days into our stay so that should have been done at the start of our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from oxford

Good position

Posted Jul 4, 2017
Very close to the heart of this beautiful city. Comfortable and very welcoming.
5 out of 5
by Daniel

Great Hotel and Great Location

Posted Jun 6, 2017 on Hotels
The Hotel Central was very nice and the staff was excellent. Great location to walk into the old part of town.