Bed bugs in the room bed!!
Posted Sep 5, 2016
We got bitten quite badly by bed bugs in our bed in this hotel. Both of us received several bites on our legs, when sleeping and covered in the provided linen. We woke up at 5am, removed our blanket and sheets, and then we were bitten no more -- but then we had to sleep on a bed without linen. I complained at the front desk. They said sorry, but offered no compensation.
Comment from Hotel Management
Sep 13, 2016 by Four Points by Sheraton Ljubljana, Hotel Management
Thank you so much for sharing your review with us. First of all, please let me thank you kindly for giving us the opportunity and trust for hosting you at our hotel. Bed bugs are very indeed serious issue and this is certainly not a subject to be taken lightly. Therefore we have our hotel inspected regularly for any evidence of bed bugs. It is also our common practice to follow up immediately on any gust concern. We appreciate and are very thankful for the concern and awareness of our travellers. As always in such instances we will continue to give full support and attention to this matter in line with our procedures in cooperation with licensed pest control professionals.
Kind regards, Anja Hribar
Marketing & PR Manager