Ratings based on 203 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

nice n casual

Posted Jun 4, 2017
easy to find, a bit out of tourist zone, but it gives us quiet environment.
Comment from Hotel Management
Jul 9, 2017 by Hotel Mrak, Hotel Management
Dear Chester, Thank you so very much for leaving us a wonderful review It gives us great pleasure in knowing that you chose us as your hotel during your visit in Ljubljana. We are happy to hear that you’ve had a nice experience during your recent stay and we have managed to meet your expectations with our product and service delivery. At this point I would like to let you know That as promissed we have started with renovations in the hotel; several upgrades were done already and several are coming; also rooms refreshment all with goal to make Hotel Mrak even better for our guests. More changes you may see on our new web site. Also lobby bar/bistro is planned in the near future. During the Summer our guests can always have Breakfast outside under the olodest Wine tree in Ljubljana. We thank you again for your feedback and we look forward to welcoming you back on your next visit to Ljubljana! Best regards,Nina Kuharič, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Excellent hotel

Posted May 14, 2017
Pros: Clean, comfortable rooms, and excellent breakfast
Cons: Can not think of anything
Location: Near the river with many cafes and restaurants
Excellent hotel with a very good location. The breakfast was very good.
Comment from Hotel Management
Jul 9, 2017 by Hotel Mrak, Hotel Management
Dear Dennis, Thank you so very much for leaving us a wonderful review It gives us great pleasure in knowing that you chose us as your hotel during your visit in Ljubljana. We are happy to hear that you’ve had a nice experience during your recent stay and we have managed to meet your expectations with our product and service delivery. At this point I would like to let you know That as promissed we have started with renovations in the hotel; several upgrades were done already and several are coming; also rooms refreshment all with goal to make Hotel Mrak even better for our guests. More changes you may see on our new web site. Also lobby bar/bistro is planned in the near future. During the Summer our guests can always have Breakfast outside under the olodest Wine tree in Ljubljana. We thank you again for your feedback and we look forward to welcoming you back on your next visit to Ljubljana! Best regards,Nina Kuharič, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good location

Posted Apr 25, 2017
Good value hotel in a great location for exploring all the sights of Ljubljana. The staff were really helpful and friendly and the buffet breakfast was very good. The room was comfortable but fairly basic - no tea and coffee making facilities!! We had a comfortable night there and would go back.
4 out of 5
by gordana podvezanec

convenient and clean

Posted Feb 4, 2017 on Hotels
lovely hotel great and super friendly staff ok breakfast the only minus a bit too dark dark room make sure you as for a room on upper floors
4 out of 5
by gordana podvezanec

Convenient old fashioned clean hotel

Posted Jan 28, 2017 on Hotels
The Hotel is rather oldfashioned with no new amenities such as minibar fridge sef teamaker etc but is well located, clean, calm and has great free wifi connection. Personnel is super friendly and welcoming. I will come again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
I wish they had better soap. The staff was nice. The room had stains on the carpet but whatever. The food was good.
Comment from Hotel Management
Jan 25, 2017 by Hotel Mrak, Hotel Management
Dear Client, Dear , Thank you for your recent stay and your kind comments about the Hotel Mrak Ljubljana I am pleased that overall you enjoyed your stay with us! We will investigate what was going on with the carpet.On the other hand We would like to let you know That Hotel is in the proces of several upgrades; Also carpet change is on the list of our priorities. On behalf of my team, I thank you again for your constructive comments and we look forward to welcoming you back on your next visit to Ljubljana! Kind regards Nina Kuharič, Hotel Manager
5 out of 5
by A verified traveler

Great location,decent hotel.

Posted Dec 8, 2016 on Hotels
The staff was super friendly and helpful. It's walking distance to the castle and the main square. The breakfast was decent. Overall the hotel was okay. I would recommend it for a couple nights. It was also clean and has a safe. It's easy access to the bus stops. It's about a 20 minute walk to the main bus station.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us on your recent trip to Ljubljana! We were pleased you enjoyed your stay and our service. We loved the fact you liked our location, it is really beautiful during this colourful Winter days. We hope to see you upon your return to Ljubljana! Kind regards, Nina Kuharič, Hotel Manager
5 out of 5
by A verified traveler

Great location, great neighborhood

Posted Nov 16, 2016 on Hotels
The hotel staff (the front desk) was super friendly and helpful.The breakfast was great. I liked the fact that the main square, city centre and castle are walking distance from hotel, maybe 10 or 15 min walk. I totally recommend this hotel.
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Thank you for staying with us on your recent trip to Ljubljana! We were pleased you enjoyed your stay and our service. We loved the fact you liked our location, it is really beautiful during this colourful Winter days. We hope to see you upon your return to Ljubljana! Kind regards, Nina Kuharič, Hotel Manager
5 out of 5
by A verified traveler from Staffordshire

Great location in lovely Ljubljana

Posted Sep 4, 2016 on Hotels
Good room & breakfast & friendly staff, 5-10 minutes walk from - well, everywhere!
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Thank you so very much for leaving us a wonderful review It gives us great pleasure in knowing that you chose us as your hotel during your visit in Ljubljana. We are happy to hear that you’ve had a memorable experience during your recent stay and we have managed to meet your expectations with our product and service delivery. At this point I would like to let you know That several upgrades were done already and several are coming; also rooms refreshment including other colours in the rooms;). From today on in all our rooms there are flat TV's avaiable. More changes you may see on our new web site. We thank you again for your feedback and we look forward to welcoming you back on your next visit to Ljubljana! Best regards,Nina Kuharič, Hotel Manager
3 out of 5
by Ali E M

This traveler left a rating score only Posted Mar 22, 2016 on Hotels