Ratings based on 43 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Westcester, New York, USA

The staff was so friendly and helpful!!

Posted Aug 22, 2017
The staff treated us like family and the food was delicious. They also have an extensive list of walks and hikes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017 on Ebookers
Lovely, friendly hotel. Excellent food and facilities.
4 out of 5
by Stefanie

Lovely hotel in beautiful are and great treatments

Posted Jul 16, 2017 on Hotels
This hotel is super quaint and in a really pretty area. The room was great - clean and large with a lovely view, if a little dated. The pool area is lovely, but we found it unmanned and there were no towels or anything (and it was completely empty for 2 hours) so it felt a bit weird. We did have 2 fantastic treatments though from the beauty rooms, so I'd highly recommend those. Breakfast was delicious and the buffet was great, but the staff were dashing around looking super stressed about all the dirty tables/things that needed to be replenished from the buffet, which was a bit distracting, I'm sure they would have got more achieved if they had been a bit calmer!
Comment from Hotel Management
Jul 30, 2017
Thank you for expressing your opinion about our establishment. They always help us to improve. We take note of your fun commentary on our breakfast staff to which we will make it arrive.
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Good location for walks

Posted Jul 13, 2017
Pros: beautifully crafted hotel with particular attention to detail all around the hotel. well maintained and and very helpful staff.
Cons: spa facilities should be included as part of the stay, not as an extra supplement.
Location: plenty hiking and cycling trails. not much to do there in the evening other than enjoy the spa. need to travel to next town for restaurants and shops.
great spot in a scenic alpine valley surrounding by towering mountain tops. suitable location for short or long hikes across the mountain ridges. situated in a very small town so dont rely on local shops or restaurants for food. need to travel to the next town (by car) to reach amenities.
Comment from Hotel Management
Jul 14, 2017 by Front Desk, Hotel Management
We appreciate your comments. We are aware that we are in a small mountain village, which implies certain inconveniences when it comes to shopping, but at the same time offers a very quiet environment. Regarding the access to the SPA you had the option to include it directly when making your reservation on Expedia.
5 out of 5
by Beverley

Posted Jul 1, 2017 on Hotels
Amazing hotel, fabulous decor, very helpful staff. Lovely breakfast with fresh home made delicious breads. And much more. Bed very comfortable.
Comment from Hotel Management
Jul 15, 2017
110/5000 Thank you for commenting on our hotel. We look forward to you next time, which will surely be better than this one.
5 out of 5
by A verified traveler

great hotel. classic in design.

Posted Nov 26, 2016 on Hotels
good hotel. nice people. a little bit pity for the extra money to use the swimming pool etc.
4 out of 5
by A verified traveler

Lovely Hotel

Posted Oct 1, 2016 on Hotels
Clean, cheap, great service, fantastic breakfast choice and 20 minute walk to Campradon and all of its restaurants. You could even ask for different types of pillows !
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice outside. Old inside

Posted Jun 26, 2016
Staff very unfriendly. Not enough people to serve dinner and food is average
4 out of 5
by Lesley

This traveler left a rating score only Posted Apr 17, 2016 on Hotels
5 out of 5
by A verified traveler from Barcelona

Hotel tranquilo para unos dias de relax.

Posted Nov 6, 2017
Sencillamente una experiencia fantástica!!!! Ubicación , Servicio, cerca de centros culturales, a pie de montaña para realizar senderismo, con una gastronomía espectacular !!!! Ahhh y el servicio de spa y wellness totalmente recomendable.