Ratings based on 181 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Notts

Beautifully sited, easy walking to all amenities.

Posted Oct 21, 2017
Pros: All as above
Cons: From our point of view, nothing. Keep up the good work.
Location: Llandudno offers plenty of various grades of walking and also retains that "Edwardian resort" atmosphere whilst looking smart and well maintained.
Booking easy. Welcoming and helpful reception staff. ALL staff very helpful and friendly. Breakfast and dinner menus excellent and food delicious.
4 out of 5
Recommended
for Everyone
by A verified traveler from Goostrey

Great break

Posted Oct 14, 2017
Nice hotel. Meals were excellent as was the room and the staff. Will be back.
Comment from Hotel Management
Oct 16, 2017 by marketing, Hotel Management
Hi Geoff, we are delighted you enjoyed your stay and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Pleasant stay. Lovely breakfast. Very friendly staff.
Comment from Hotel Management
Sep 6, 2017 by marketing, Hotel Management
We are delighted you enjoyed your stay and hope to see you again soon.
4 out of 5
by A verified traveler from Manchester

Great location but.......

Posted Aug 29, 2017
Pros: Location
Cons: Putting fans in the room to keep the temperature down
Location: Near beach, shops, restaurants
Hotel across the road from the beach and close to restaurants, shops etc which is great but car park is tiny so you often have to park on the street (when you're lucky enough to find a space) and maximum stay is 90mins so you keep having to move which is far from ideal. Also we were on the 3rd floor and so the room became very hot and, as there's no air conditioning, it was uncomfortable through the night. However, great location, helpful staff (though not enough to cope when it got busy) and spacious, clean rooms. Breakfast was great with a wide choice. Restaurant was pricey but bar meals were good and less expensive.
Comment from Hotel Management
Aug 29, 2017 by marketing, Hotel Management
Hi Tracey, thank you for your review. We are pleased you found the location great. We would naturally love to have a large car park because it would make a dramatic difference to all our guests but we are fortunate in that we are one of the few hotels in the centre of the resort to offer any car parking facilities.The temperature recently exceeded the norm for the area, and regrettably, due to the historic nature of the building, the installing of air conditioning units is not currently possible. Fans are available on request, as detailed in the Guest Directory in the bedroom. We are pleased you found breakfast great and the bar meals good. We hope to see you again soon..
4 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Elegant home with helpful staff

Posted Aug 27, 2017
My room was well appointed and nicely furnished. The gym was a big asset for me, as was the pool. I dined on every evening. I had one meal with grossly too much meat and not enough potatoes. The others were outstanding.
Comment from Hotel Management
Aug 29, 2017 by marketing, Hotel Management
Hi Robin, we are pleased you enjoyed your stay and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chester

Fabulous location

Posted Aug 4, 2017
We spent a few enjoyable days at the hotel and would fully recommend it.
Comment from Hotel Management
Aug 4, 2017 by marketing, Hotel Management
Hi Elaine, we are delighted you enjoyed your stay and hope to see you again soon.
4 out of 5
by Keith

Imperious

Posted Jul 1, 2017 on Hotels
Hotel is clearly a good one. Staff generally good. A few though need to be reminded to smile and exchange greetings with the staff. Having said that, others really exceled. Good standard of cleanliness except in the corners. Generally good condition, let down by curtains in the room with broken links to the rail and wallpaper coming off the wall over a 10ft area near the windows. The walk through to the car park is poor.
Comment from Hotel Management
Jul 3, 2017 by imperial, Hotel Management
Hi Keith, thank you for your review, we are pleased you enjoyed your stay and hope we have the opportunity of welcoming you back in the not too distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2017
Nice hotel. Requested a twin room and was disappointed to find we were given a double.
Comment from Hotel Management
Sep 14, 2017 by marketing, Hotel Management
I am pleased you found the hotel nice, and hope to see you again soon.
5 out of 5
by A verified traveler

Posted Jun 7, 2017 on Hotels
The hotel is both convenient for town and beach, or walking should you to do so. We have stayed here a few times now and we always find it welcoming & relaxing.
Comment from Hotel Management
Jun 9, 2017 by imperial, Hotel Management
Thank you very much for your review and we are delighted you enjoyed your return stay with us. We very much look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

Great retreat for a special birthday .

Posted May 31, 2017 on Ebookers
Booked 2 front facing double rooms in late May .Fantastic view of the bay ,comfy beds and slept like a log with the sound of the sea . Spacious room , high ceiling . No air con , but the old school sash windows do a great job. Plenty of Hot water & great gym & Pool / sauna . Restauarnt food , dinner and breakfast was excellent, everything you could want with local Welsh ingredients.
Comment from Hotel Management
Jun 2, 2017 by marketing, Hotel Management
Hi Tony, thank you for a lovely review we are delighted you enjoyed all aspects of your stay for your birthday. We hope to see you again soon.