Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Abuso en el tipo de cambio y en el Spa

Posted Aug 23, 2015
Me molesto muchísimo que tomarán el tipo de cambio a $7.8 cuando está a $15, creo que el negocio es el servicio y hospedaje no especular en el tipo de cambio y en el spa quería dos masajes y que me lo cobrarán con el paquete y no querian haste que les dije que me lo cobraban así o no me lo daba, acabaron accediendo
4 out of 5
Recommended
for Couples
by A verified traveler from Florianópolis, SC

Ícone

Posted Jun 29, 2015
Pros: Manutenção e conservação
Cons: Equipete
Location: Longe de tudo! Aluguel de carro totalmente necessário.
O Hotel é excelente, muito bonito e bem mantido. Entretanto, por ser um LHW, esperava mais da equipe do Hotel. Tive sempre a impressão de que eles estavam cansando, sempre conversando entre si, e com informações sempre vagas.... Por sempre gostar dos hotéis da rede LHW isso realmente deixou a desejar.
5 out of 5
Recommended
for Couples
by Nubia Karla from Goiânia

Vista incomparável

Posted Apr 15, 2015 on Hotels
Maravilhoso o local Hotel muito bom Funcionários eficientes Ótima piscina A única observação é que pelo padrão do hotel deveriam oferecer serviço de transfer gratuito ate o centro da cidade uma vez que o hote fica a 25km do centro e gasta-se muito com taxi e ficamos totalmente dependentes desse serviço pra tudo!
Comment from Hotel Management
Jul 7, 2015 by Llao Llao Hotel, Hotel Management
Nubia, agradecemos muito as suas palavras! E também a observação, Muito obrigado!
3 out of 5
Recommended
for Couples
by A verified traveler

Good hotel which needs lift upgrading

Posted Mar 18, 2015 on Hotels
Got stuck in the lift for 10 minutes which was a very unpleasant start to the vacation. Room also had some weird angles and I knocked my head against the pillars. Room was also very warm and we had to open the windows to get some fresh air. Hotel manager tried to rectify the situation by sending us a bottle of wine. Dinner was good on the first day and service was excellent. However, when we went back on the second day, the service and food was below expectations compared to what we had on the first day. Overall a very nice hotel that just needs some upgrading in facilities and training some of the staff.
5 out of 5
Recommended
for Couples
by A verified traveler from england

Lovely hotel setting.

Posted Mar 3, 2015
Pros: The staff, ambience of the hotel and of course location.
Cons: Sometimes at breakfast times, the staff are a little slow responding to residents requests. Maybe further training is required
Location: Beach, Bariloche town, mountain walks, water sports on the lakes are all of a high quality
Llao Llao is set between the mountains and lakes near to Bariloche. The setting is tranquil, yet residents have the ability to participate in many different types of sports or activities. The support teams and staff at the hotel provide a world class srevive.
Comment from Hotel Management
Mar 12, 2015 by Nora, Llao Llao PR, Hotel Management
Richard! Thank you for your words! We are very grateful. And glad for having been honored by your stay. Thanks for choosing us. It has been our pleasure to receive you! Cheers from a sunny Patagonia!
5 out of 5
Recommended
for Couples
by Marta Liliana from buenos aires

hermosa estadia

Posted Feb 25, 2015 on Hotels
nos fue muy bien no tenemos quejas volveremos en otro momento
Comment from Hotel Management
May 16, 2015 by Llao Llao Hotel, Hotel Management
Muchísimas gracias Marta! Te estaremos esperando para darte la bienvenida de nuevo!
5 out of 5
Recommended
for Couples
by GERARDO from Capital Federal, Buenos Aires

Estadía en el hotel

Posted Feb 23, 2015 on Hotels
Excelente
5 out of 5
Recommended
for Couples
by Santiago from Rosario

Increíble, pero vayan con auto

Posted Feb 23, 2015 on Hotels
El hotel está a mas de media hora de la ciudad, lo cual es un taxi de casi 400 pesos argentinos. Tengan en cuenta eso cuando vayan. La cantidad de actividades en el hotel mismo permiten pasar varios días ahí sin aburrirse.
4 out of 5
Recommended
for Everyone
by A verified traveler from Morgantown, PA

Tale of Two Hotels

Posted Feb 16, 2015
Pros: The newer section of the hotel has more modern and luxurious rooms.
Cons: The staff is friendly, but a little slow. Check-in was slow. Making a dinner reservation was slow. The staff didn't really wow me.
Location: The hotel is fairly remote. You'll have to take a long taxi ride to visit Bariloche. But the hotel offers plenty to do.
I had the benefit of staying in two different sections of the hotel. I stayed in the older section of the hotel for one night on my own penny, and I stayed in the newer section of the hotel for two nights with a group tour. My room in the older section of the hotel wasn't very big, but it was sufficient. The furniture was more antique. And the bathroom was of classic but small design. The wood floors were beautiful, but they creaked with every step. The only place I found to charge my phone was next to the desk, away from the bed. My bedroom faced the rear courtyard, so when I opened my window to get some fresh air, I heard all of the noise from the central lounge and dining room. Overall, the room was acceptable, but very expensive for the accommodations. On the other hand, my room on the second floor of the newer section of the hotel was very modern and luxurious. The room was very spacious, with a fantastic view of the lake. Unfortunately my view of Tronador was blocked by a tree. I imagine the rooms on higher floors, or on the rights side of the wing probably have a better view. My room had a ton of closet space, a porch, a jacuzzi, and a large shower. There were plenty of places to charge my electronics, even next to the bed. I don't know how much my room cost, because my group tour paid for it, but I liked it much better than my first room.
Comment from Hotel Management
Mar 12, 2015 by Juan P, Hotel Management
PTLithuanian Thanks for your review! We feel very happy to know that you could enjoy and feel the history of Llao Llao in the Bustillo wing and the contemporary design and modern concept in Moreno Wing. You are very welcome, always.
5 out of 5
Recommended
for Couples
by Alessandro from Macaé

hotel simbolo de ariloche

Posted Feb 16, 2015 on Hotels
hotel maravilhoso, tudo foi bom na estadia, melhor cafe da manhã, jantar, atendimento, vale a pena pagar o preço.