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Reviews of Hotel Real Lleida

3 out of 5
Hotel Real Lleida
Avenida Blondel, 22, Lleida

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 181 reviews" "
Rating 8 - Good. 90 out of 181 reviews" "
Rating 6 - Okay. 18 out of 181 reviews" "
Rating 4 - Poor. 1 out of 181 reviews" "
Rating 2 - Terrible. 0 out of 181 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, great location
Stayed 1 night in Feb 2024
Response from HOTELREAL on Feb 9, 2024
Dear FernandotWe are happy that you enjoyed your stay in our hotel and we are looking forward to welcome you again as our guest. Best regards

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and totally renovated room with top knotch modern bathroom. Staff is totally courteous and helpful. Centrally located and can’t beat the cost of staying there. It also has a nice restaurant with excellent food and very courteous staff.
Stayed 3 nights in Mar 2023
Response from EIZASA HOTELES on Apr 3, 2023
Muchas gracias Arturo por su muy positivo comentario. Nos anima y ayuda a seguir trabajando para ofrecerles el mejor servicio posible y puedan disfrutar de una fantástica experiencia en nuestro HotelGracias por elegirnosMuy cordialmenteLa Dirección

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from HOTEL REAL on Dec 23, 2022
Estimado kenAntes de nada agradecer su tiempo y que nos eligiera para su visita a nuestra ciudad . estamos muy contentos por haberle ofrecido una muy buena estancia con nosotros Muy cordialmenteLa Dirección

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from HOTEL REAL on Dec 23, 2022
Muchas gracias Ken por compartir su positiva valoración. Es muy satisfactorio para todo el equipo conseguir cumplir sus expectativas. Nos alegramos mucho y deseamos volver a recibirle de nuevo muy prontoCordialmentela Dirección

10/10 Excellent

Jaime M.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location city center.
Stayed 3 nights in Jun 2022
Response from HOTEL REAL on Jun 27, 2022
Muchas gracias Jaime Para nosotros es una gran satisfacción recibir la máxima nota de nuestros clientes lo que significa que han tenido una muy buena experiencia en nuestro Hotel y una muy feliz estancia Esperamos que repitan , estaremos encantados de atenderle nuevamente Cordialmente la Dirección

8/10 Good

FLORA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is very good
Stayed 1 night in May 2022
Response from HOTEL REAL LLEIDA on Jun 13, 2022
Estimada Flora Gracias por elegirnos y por enviarnos su positiva valoración y feedback Deseando vuelvan a visitarnos reciba un cordial saludo La Dirección

8/10 Good

Fernando

Stayed 3 nights in Jul 2021
Response from HOTEL REAL LLEIDA on Oct 26, 2021
Estimado Fernando Disculpe la tardanza en la respuesta , estuvimos cerrados en Agosto y se quedó sin contestar Agradecemos mucho que nos envíen su feedback tras alojarse en nuestro Hotel y nos alegramos de que su valoración sea muy positiva Seguiremos trabajando con empeño para conseguir el mejor servicio y atención posible a nuestros clientes Muy cordialemnte la Dirección

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in good location. We stayed only one night.Brakfast was very poor.
Stayed 2 nights in Dec 2019
Response from HOTEL REAL on Jan 7, 2020
Thank you very much for your stay in HotelReal . We are honored to get your valuable comments and suggestions.We take note about breakfast . You always can ask to teh waiter if you like something else Our hotel is new open and improving, really hope to see you again, and provide you the better service! The Manager

8/10 Good

Milla

Stayed 1 night in Nov 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Recepción on Jun 27, 2019
Muchas gracias por su buena puntuación. Encantados que haya estado a gusto en su estancia con nosotros y esperamos verle en próximas ocasiones. Reciba un cordial saludo. Recepción Hotel Real Lleida

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Jun 2019
Response from HOTEL REAL LLEIDA on Jun 18, 2019
Thank you very much for sending us your feedback. We have really a fantastish situation in very cty center and also good facilities to give our guest a nice stay in our Hotel Thank you for your colaboration Yours faithfully The Manager

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
Stayed over for 3 nights. I first got a room next the elevator and was annoyed by the noise, but when I talked about it at the reception, they immediately upgraded me to a better room. Great service, clean and spacious room.
Stayed 3 nights in May 2019
Response from HOTEL REAL LLEIDA on May 28, 2019
Thank you very much for sending us your positive feedback . Our staff always look after the best comodity for our guest. Thank you to share with all travellers your nice experience

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay again if in Lleida
Very nice hotel, staff was friendly and attentive. Room was cleaner than to be expected, obviously the cleaning staff takes pride in their work. Location was perfect, 10 minutes walk from the train station, 2 minutes to the pedestrian shopping area and restaurants, and across the street from the river. Wifi was reliable and reasonably fast.
Stayed 2 nights in Oct 2018
Response from HOTEL RAEL LLEIDA on Oct 22, 2018
Dear Kimberly Thank you very much for relying on our services at Hotel Real Lleida and sending us this satisfaction survey. It is a pleasure to know that you have enjoyed your stay and all our services . It is very rewarding for me and all staff when our guest show us how well they have been and their desire to visit us again. We would love it if you come back to Lleida Best regards The Manager

6/10 Okay

Lorenda

Liked: Staff & service, room comfort
Very moderate accommodations. Reasonably priced restaurant connected to the hotel and close to the train station. We had to request adequate bathroom cleaning and they obliged quickly. Unfortunate, our window had no view of the city. The window faced the center of the building so we only saw concrete and the other hotel windows (square shape. Disappointing view of cold concrete.
Stayed 4 nights in Oct 2018
Response from HOTEL REAL LLEIDA on Oct 22, 2018
Dear Lorenda Thanks for your feedback. we were happy that the staff resolved your requests. Inform you that not all rooms are overlooking the River. When making the reservation you have to look at the different options that we offer . as Up grade rooms with riverviews , They are a type of superior room for a small supplement. Do not hesitate to request them the next time you visit us Sincerely The manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from HOTEL REAL LLEIDA on Oct 25, 2018
Muchas gracias por su colaboración al enviarnos la encuesta de satisfacción Gracias por habernos elegido y haberse hospedado en nuestro Hotel deseando vulevan muy pronto de nuevo, reciban un cordial saludo La Dirección

6/10 Okay

Stephanie

Not sure the value is as good as before
Sadly not as friendly and welcoming as it was 5 years ago. The rooms are still large which is great and the bathrooms have been retiled. The location is amazing. Staff were too busy talking to each other to make you feel like they were present in your check-in and check-out. Checking out took 7 minutes because the clerk decided to take a phone call rather than ask them to hold the line a minute.
Stayed 1 night in Aug 2018
Response from HOTEL REAL LLEIDA on Sep 4, 2018
Dear Stepahanie Thank you for sending your feedback . We are very sorry if the welcome was not as warm as you expected. Sometimes the work comes all at the same time and it is difficult to attend everything as we would like. Our staff is efficient and attentive and we hope you can prove it in the future. Thank you very much for choosing our Hotel again for your stay in Lleida and sorry if we have not been able to do everything that we would have liked to please you. Sincerely The Manager

8/10 Good

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
No where to park the car
Stayed 1 night in Feb 2018
Response from HOTEL REAL LLEIDA on Jul 24, 2018
Thanks for your cooperation sending us your review . We are very happy to know that you enjoyed your stay in our Hotel . About Parking ,we have an arregement with public Parking Blondel , just in front of our Hotel and open 24 h all our guest used it with a very good value Price We wait to see you again very soon , ! Yours faithfully The Manager

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't Expect Good Service!
Our stay would have been perfectly adequate except when we came to check out and pay. The receptionist ignored me for several minutes until SHE was ready! In the middle of our transaction a man approached and starting speaking to the receptionist who promptly ignored me (again!) and dealt with this other person, without so much as a by your leave!! A full 5 minutes later she turned Tom me to complete our transaction. At the end of this I pointed out the At she had been extremely rude and discourteous, something she clearly did not understand until I had to further explain to her how she had behaved. She did offer an apology, but too late the damage had been done! I would not recommend this hotel to anyone. This is unfortunate because this one person has completely undone all the good work the receptionist had done the previous evening when we've checked in.
Stayed 1 night in May 2018
Response from MANAGER HOTEL REAL on May 28, 2018
Dear Mr James Sorry for the inconvenience with one of the recepcionist . We regret that for a unfortunate deal in the check out, subtract all the good things you found in our Hotel and do not recommend it. We´ll talk to the receptionist to avoid new situations like this one you tell us about. Our Hotel is always at the service of our clients and should be first for our staff Thank you to send us your review SincerelyçThe Manager

8/10 Good

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Great place to stay
Response from H REAL Lleida on Apr 24, 2018
Thank you very much Julianne ! We are very happy to know that you enjoyed your stay The Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
Was here for a work trip and was a lovely stay with friendly staff and great location for shopping after work was over!
Stayed 3 nights in Jan 2018
Response from HOTEL REAL on Jan 30, 2018
Dear Guest Thank you very much for your kindly words. We are very happy to know that you enjoyed our service and Hotel and we expect to see you again very son Yours sincerely The Manager

10/10 Excellent

Petra, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant spot over looking the river
We have stayed here before and enjoyed the facilities. We had a front facing room both times which is the nicest, Very busy this time so we kept out of the way at breakfast until the two coach parties had left! Then enjoyed a quite and varied meal. Resturant is good. They provided a picnic breakfast on the day we left as it was too early to eat in.
Stayed 2 nights in Oct 2017
Response from HOTEL REAL REVIEWS on Nov 22, 2017
Thank you very much Petra . A pleasure to lodge you in our Hotel and to know that you enyojed everything in your staying. Hotel facilities , service and gastronomy and also our monuments and city we hope to see you again very son Sincerely The Manager

8/10 Good

Papi, Deeping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern comfortable hotel
Easy to find with easy parking for our motorbike. The room was well maintained & comfortable. The adjacent bar/restaurant was good & reasonably priced which was just as well as there were not too many attractive restaurants nearby. A very comfortable one-night stop-over. The main issue was location. The hotel itself was sited in a perfectly reasonable spot but as soon as you headed towards the old part of the town the whole atmosphere changed. The streets felt rather threatening & after a short period of time we went back to the hotel where we felt perfectly safe. In reality, it's unlikely we would have come to any harm but it didn't really feel like that.
Stayed 1 night in Aug 2017
Response from Head Reception on Aug 19, 2017
Dear guest, Thank you to stay in our Hotel . It´s very pleasant for us to know that you enjoyed your staying and you spnent a confortable night . . It's true that the old town in Sunday and when shops close it changes a Little bit, but it's a nice place to walk and discover. Thanks for your confidence

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017
Muchas gracias Francisco Un placer que se alojara en nuestro Hotel. Nos encantaría volver a verle muy pronto Un cordial saludo La Dirección

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Apreciado cliente Un placer haberles alojado en nuestro Hotel y que su estancia haya sido muy agradable ,cumpliendo sus expectativas .Deseamos volver a verles muy pronto de nuevo en su próxima visita a nuestra ciudad Atentamente La Dirección

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Good hotel. Good view from balcony. AC unit was not the best and the beds could use ditted sheets or bigger sheets that stay tucked. No one wants to wake up on the mattress it self. Overall good option!
Stayed 6 nights in Jun 2017
Dear Client A pleasure to stay in our Hotel and enjoy the wonderful views of our UP-GRADE rooms. The air conditioning was revised the days of your stay, being now in optimal conditions and force. We take note of your comments andwe are glad to know that you enjoyed your stay fully Cordially The Manager

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
I actually really liked my stay. The employees are friendly, the room was clean. For Europe, the room was very large.
Dear Madame Thank yoy to sedn us your reviuw. We are very pleasant to know that you have had a good experiencie in our Hotel and we invite you to come very son Yours faithfully The Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Very good hotel , great location for town and shops

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good value
Great value hotel near most of Lleida's attractions and within walking distance to many restaurants. We upgraded to a balcony room which was well worth the extra money.

6/10 Okay

Colin, Australia

Liked: Cleanliness, staff & service
Don't bypass Lleida!
Great location close to the old town and an easy walk with lift assist to La Seu Vella. Friendly town.

8/10 Good

R Singh, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We didn't use the hotel that much and mainly used it as a base to visit some family locally and it was very good for that. Very central and staff very helpful. Although they did charge the first night before we arrived which was annoying as I wanted to use another card and the confirmation said we would pay at hotel.. But not that a big a problem in the grand scheme of things

6/10 Okay

amanda, brisbane

good option for a stop over
Overnight stay before moving onto next major stop. Room and location were fine. Didn't take the 10 euro upgrade to the front rooms with the view - would have if were staying longer. Breakfast was fine - worth the extra charge. Beds in room could do with an upgrade

8/10 Good

A Josey

Liked: Room comfort
Real lleida
Excellent hotel, recommended to me as I needed to stay in Lleida for a tour of the nearby drylands, great location as easy to find, parking and just round the corner to the shops. We had a superior room and could sit on the balcony overlooking the river.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Review by a business traveler
Twelve minute walk from the train station (with carry on baggage only) and centrally located for the University and the town. Typical of Europe, the rooms are quite small. Good value for money for Europe.

8/10 Good

Phil, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good location, clean and comfortable. Don't bother with the restaurant which is acceptable quality but not great. Good value for money.

6/10 Okay

Eduardo

Stayed 2 nights in Feb 2024
Response from HOTEL REAL on Apr 18, 2024
Gracias por elegirnos Eduardo y por enviarnos su puntuaciónEsperamos volver a recibirle de nuevo muy prontoLa Dirección

8/10 Good

Marta

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from HOTEL REAL on Dec 27, 2023
Apreciada MartaAgradecemos su muy positiva valoración y deseamos que hayan tenido una muy feliz estancia en nuestro HotelAprovechamos para desearle unas muy felices Fiestasatentamentela Dirección

10/10 Excellent

Merce

Stayed 2 nights in Dec 2023
Response from HOTELREAL on Dec 14, 2023
Benvolguda MercéEstem molt contents perque hagui gaudit duna fantàstica experiéncia en el nostre Hotel i la convidem a tornar a visitarnos de nou CordialmentLa Direcció

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baño amplio moderno y limpio. Dos camas enormes y cómodas. Por ponerle un pero sería que la televisión es pequeña
Stayed 1 night in Oct 2023
Response from HOTEL REAL on Oct 25, 2023
Estimado ManuelAnte todo agradecerle que nos eligiera para su estancia en nuestra ciudad. Estamos muy contentos de que disfrutara de su estancia y se sintiera muy a gusto con nosotros.Estamos pendientes de renovaciones y una de ellas es la Tv .Gracias por visitarnoscordialmenteLa dirección

10/10 Excellent

montse

Stayed 1 night in Oct 2023
Response from HOTELREAL on Oct 17, 2023
Estimada MontseEstamos muy contentos por recibir la máxima puntuación tras alojarse en nuestro Hotel. Es un placer para todo el equipo saber que les hicimos disfrutar de una magnifica estancia y experiencia en nuestro HotelEstaremos encantados de recibirles en futuras ocasionesCordialmentela Dirección

8/10 Good

Yasushi

Stayed 2 nights in Sep 2023
Response from HOTELREAL on Sep 27, 2023
Thank you very much for your positive scoredWe are very happy to know that you enjoyed very much your stayWe would like to wellcoming you again very soon The Manager

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from HOTELREAL on Sep 22, 2023
Estimada IsabelleLe quedamos muy agradecidos por ofrecernos la máxima puntuación. Es una recompensa a nuestro trabajo muy gratificante, gracias por compartirlo, estamos muy contentos de que disfrutara plenamente de su estancia en nuestro HotelLa Dirección

8/10 Good

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para volver
Comodo hotel en buen sitio trato amigable y fácil aparcamiento externo. Muy recomendable
Stayed 1 night in Sep 2023
Response from HOTEL REAL LLEIDA on Sep 18, 2023
Estimado clienteGracias por sus palabras . Nada nos satisface más que recibir comentarios como el suyo , saber que todo fue de su agrado y que disfrutó plenamente de su estancia es la mayor satisfacción para todo el equipogracias por visitarnosAtentamenteLa Dirección

10/10 Excellent

Maria Yolanda

Stayed 1 night in Aug 2023
Response from HOTEL REAL LLEIDA on Sep 18, 2023
Apreciada YolandaMuchisimas gracias por otorgarnos al máxima puntuación , estamos muy contentos porque haya disfrutado plenamente de su estancia y deseamos que vuelva a visitarnos muy pronto de nuevoCordialmenteLa Dirección

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from HOTELREAL on Sep 5, 2023
Estimado FranciscoEstamos muy contentos de recibir su buena puntuacióndeseamos haya pasado una fantástica estancia en nuestro Hotel y le animamos a volver a visitarnos , será un placer recibirle de nuevoUn cordial saludola Dirección

10/10 Excellent

Félix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 1 night in Jul 2023
Response from HOTELREAL on Aug 1, 2023
Muchas gracias Félix por su muy positiva valoración. estamos muy contentos de haberles ofrecido una fantástica experiencia en nuestro Hotelgracias por compartirlo con todos los viajerosCordialmenteLa Dirección

10/10 Excellent

jean

Stayed 1 night in Jun 2023
Response from HOTELREAL on Jun 30, 2023
Cher Mr JeanNous sommes très heureux de vous avoir offert un très bon séjour dans notre HôtelNous vous souhaitons de nous rendre visite à nouveau très bientôt, nous serons ravis de vous servir à nouveauLa Directrice

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from HOTELREAL on May 24, 2023
Muchas gracias Thierry por su muy positiva valoración. Estamos muy contentos de haberles ofrecido una muy feliz estancia y experiencia en nuestro HotelMuy cordialmenteLa Dirección

8/10 Good

Karmelo

Stayed 1 night in May 2023
Response from HOTELREAL on Jun 30, 2023
Gracias Karmelo por su buena puntuaciónNos alegramos de que el Hotel fuera de su agrado y deseamos volver a recibirle de nuevo muy prontoAtentamenteLa Dirección

8/10 Good

LOUIS

Stayed 1 night in Mar 2023
Response from EIZASA HOTELES on Apr 5, 2023
Gracias Louis por su positiva puntuación. Estamos muy contentos por haberle ofrecido una feliz estanciaCordialmentela Dirección