Excellent Hotel...BUT CONFIRM your reservation
Posted Sep 12, 2016
The hotel was wonderful, staff was wonderful, breakfast was wonderful...but, it almost didn't happen. We arrived late in the evening (approx. 9:45pm), but we weren't worried because we not only had our Expedia confirmation email in hand BUT we even received an email a week prior from someone in the hotel's reservation system confirming our stay and asking if we needed reservations for dinner. HOWEVER, upon arrival we were informed that we had no reservation!!! I provided my Expedia confirmation, but the hotel said they never received the information from Expedia. I said "but someone in your hotel emailed me confirming my stay", still they insisted we were not in the system. Luckily, they had one room left and we were saved. So, learn from my "almost disaster"....Confirm, Confirm Confirm your reservation multiple times.