Pleasant, reasonable accommodations
Posted Apr 1, 2016
Both times we've stayed here, I've been really impressed by the front desk staff. We did have two problems, but they were addressed with aplomb and politeness at the desk. When we arrived, the room we were supposed to have had not been prepared, and we went to the desk to tell the staffer. She looked up the room on the cleaning list, and found it marked as having been cleaned, but its checklist wasn't checked off. She found that there was an available room of the same sort (2 doubles), but it was on a hallway where she said a school group was staying, and she thought it would be noisy there, and didn't want us to have to stay there. So she went to some effort to find a room with 2 queen beds that would be quieter, for the same cost.
The room was pleasant and very clean, and the beds were quite comfortable, though the single blanket was skimpy. Our heater was noisy, though, and we did not sleep well the first night. In the morning, we reported the heater issue, and the desk person was very apologetic, and reported the trouble to the maintenance staff. The heater was fixed by the next night, and the desk person took about 50% off our first night's bill in recompense. We asked for extra blankets, and slept well the 2nd night.
The breakfast was pretty typical for a 2.5 star type hotel (nothing impressive), and we wished the one type of yogurt offered wasn't full of artificial sweeteners, but the home fries and sausages were actually quite good. The indoor pool was nice.