Ratings based on 165 Verified Reviews

3.5 out of 5
67% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from ky

Nice stay. Pet friendly.

Posted Apr 22, 2018
Great stay, even with construction. Pet friendly hotels are hard to find and this is a nice one with well-appointed rooms and great beds
2 out of 5
by A verified traveler from Kentucky

Under Construction

Posted Apr 4, 2018
Pros: Conveniently located.
The hotel is under construction at this time. They do not have enough parking. Many visitors had to park at the Autozone next door. Due to the construction the room did not curtains, only a roller shade which allowed a tremendous amount of light in the room. Once the construction is finished, this should be a nice hotel.
Comment from Hotel Management
Apr 7, 2018 by LQ Customer Care, Hotel Management
Nate, Thank you for sharing your feedback. We regret that our renovations caused an inconvenience during your stay. It is certainly our goal to deliver a comfortable and enjoyable stay for each and every guest and apologize that was not your experience. We do hope you will come back and give us another opportunity to serve you. Respectfully, Diana - LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Under construction

Posted Mar 27, 2018
Was no parking and main entrance was closed had to enter from the side exit to even check in.
1 out of 5
by A verified traveler from Minnesapolis, Minnesota

Hotel should be closed during construction

Posted Mar 25, 2018
I arrived at Hotel at midnight and thought I was at their old location. Police officer told me I was at the right place. Hotel under going renovations, converting from LaQuinta to Holiday Inn Express. Hotel should be closed during this renovation. Please review pictures. Front Desk is a picnic table with a cloth draped around it. Construction workers are plastering dry wall in the breakfast area. Entrance to hotel is through fire exit door. There is no lobby, entrance blocked by crane and construction materials.
Comment from Hotel Management
Mar 30, 2018 by LQ Customer Care , Hotel Management
Lonnie, We sincerely apologize for your recent experience with us It was not our intent to disturb your stay with our renovation project. For that, we are sincerely sorry. Your suggestions for a better stay have been shared with management. We hope you will give us another chance in the future. Sincerely, Danielle LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler from Macon, GA

Hotel Under Construction

Posted Mar 19, 2018
I read previous reviews that hotel was under construction a few months back, but didn't realize that it was still going on. Although there was MAJOR was beng done, the rooms were 99% done, but were beautiful. Walls were a little thin and I could hear the guests chatting in the next room along with their television. Breakfast was not the best and serving utensils were a little dirty and greasy. I did get checked into someone else's room but they quickly corrected the problem. This hotel will be gorgeous when its done.
1 out of 5
by A verified traveler from Winnipeg

Construction war zone

Posted Jan 7, 2018
Pros: mattress was ok
Cons: everything else
I made a reservation here because it is a good location on our trip and La Quinta at one time used to do good breakfasts. Hotel was under construction and of course we did not know that when we booked. NO working exercise facility and breakfast was useless. NO yogurt or fresh fruit and no boiled eggs or scrambled eggs. Expedia you should delist this place when it is under construction. It makes Expedia look bad that it is even on your website.!!!
Comment from Hotel Management
Jan 12, 2018 by LQ Customer Care , Hotel Management
Dear Valued Guest, Thank you for taking the time to share your comments about your stay. We are very sorry that your experience was not up to your expectations due to the renovations. We truly appreciate your feedback, and will keep your comments in mind while we continue working hard to improve our guest’s experience. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, Danielle LQ Customer Care
2 out of 5
by A verified traveler

Posted Jan 2, 2018 on Hotels
I did not get the service I paid for. Mk internet access, tv didn't work and no coffee and very little to eat the following morning. The hotel was under going quite a bit of construction I would not have stayed there if I knew, no manager was available and the front desk had no answers. I did not the service that I paid for.
Comment from Hotel Management
Jan 11, 2018 by LQ Customer Care, Hotel Management
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. Each concern will be addressed, in an attempt to correct and improve our hotel. We look forward to welcoming you back soon! Respectfully, Lacey LQ Customer Care
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 1, 2018 on Hotels
2 out of 5
by Sarah Jane

CONSTRUCTION STAY AWAY

Posted Dec 30, 2017 on Hotels
The hotel is under major construction. Not only were we not told about it, we paid full price for the hotel. The lobby is totally inaccessible from the outside, the Hall way has exposed wiring and drywall. The room numbers are taped onto the doors. We had workers knock on our door to ask when we were going to leave so they could work in our room. At 8:30am there were workers outside our window. It was awful.
Comment from Hotel Management
Jan 11, 2018 by LQ Customer Care, Hotel Management
Sarah, We thank you for staying with La Quinta. We appreciate you for sharing this feedback with us. We are glad to forward these comments to property management and the renovation team to address these issues. We apologize for the current condition of the property, however, we invite you to return soon to witness the many improvements we are making. Sincerely, Lacey LQ Customer Care
1 out of 5
by A verified traveler from georgia

Under construction

Posted Dec 20, 2017
ENTIRE hotel was under construction. Floors dirty, walls not finished, no parking. Could only use doors on end of hotel.
Comment from Hotel Management
Dec 24, 2017 by LQ Customer Care, Hotel Management
Theresa, Thank you for sharing your feedback. We regret that our renovations caused an inconvenience during your stay. It is certainly our goal to deliver a comfortable and enjoyable stay for each and every guest and apologize that was not your experience. We do hope you will come back and give us another opportunity to serve you. Respectfully, Diana - LQ Customer Care