Ratings based on 66 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Cold

Posted Dec 6, 2016
Everything was great. Staff, room, and food was great but there were not enough blankets..we were cold..but good hotel
Comment from Hotel Management
Dec 6, 2016 by The Royal Host Team, Hotel Management
Thank you for taking the time to complete this survey. We will use your feedback to implement changes for you and our future guests. We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Bed was comfortable, had a good night sleep.

Posted Dec 5, 2016
Pros: Clean Bathroom
This Hotel is Great. Free Breakfast. Bathroom clean and the Bed is comfortable.
Comment from Hotel Management
Dec 6, 2016 by The Royal Host Team, Hotel Management
Thank you for filling out the survey. We strive everyday to create a superior experience for all of our guests. We are happy to hear, through your comments, that our hard work has paid off! We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel

Posted Nov 19, 2016
Pros: Friendliness of the staff, clean facility, and nice continental breakfast.
Cons: Definitely needed a new mattress. There was an impression where it looks like it had been slept in a lot plus it squeaked. Not very comfortable.
Location: Shopping and good restaurants nearby. Ask the staff to direct you to the best little Italian place. Great choice for dinner.
Just stayed one night but pleasant and clean. Nice pool site and felt like a safe environment. The staff was so pleasant and helpful. Overall condition was nice. The rooms we had were nice and spacious. This hotel was recommended to us by some local folks for which we were grateful. The price was very reasonable. Only thing that might deter someone from staying there is the close proximity of railroad tracks nearby. We like trains so this didn't bother us.
Comment from Hotel Management
Nov 21, 2016 by The Management Team, Hotel Management
Thank you for taking the time to fill out this survey. Your opinion is very important to us. We will be using your feedback to implement some changes in the room you stayed in regarding the bedding. Our entire team works hard to provide a superior experience for all of our guests and based on your comments, we are so pleased that hard work has paid off! Thank You
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 23, 2016
Convenient and kind staff, simple but you do not miss anything from this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Location: Wineries
The staff was friendly but did not explain much as far as if there was a complimetary breakfast, wi-fi or where you might find a newspaper. Beds looked inviting and I used everyone of the 4 pillows. The towels we clean and absorbent. The shower head was way too high to adjust and I felt like I had to hug the shower wall to get the stream on me. The soaps were rancid and looked like they just had found a stash in storage. No instructions for the TV, missing channel line ups, etc. It was ok for an quick overnight stay but a bit expensive for the quality and location.
Comment from Hotel Management
Oct 25, 2016 by T, Hotel Management
Thank you for taking the time to fill out the survey. Your business is important to us and we value your opinion. We would like to apologize for not exceeding your expectations. We will be using your feedback to implement improvements. We hope that you will consider staying with us again so that we have another opportunity to provide you with a superior experience. Sincerely, The Staff and Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2016
Stopped overnight here on our way to northern CA. Fun stopover with grape festival going on. Close to hotel.
2 out of 5
by A verified traveler from jefferson oh

Adequate lodging, outdated.

Posted Sep 13, 2016
We were given a room in a dark hall. The only window was in the bathroom. the clerk said I could not cancel my reservation. Finally she agreed to give us a different room but said that most people did not mind the first room. The house maid later asked if the original room was too dark. Well yes it was! The clerk was pleasant when we checked out.
Comment from Hotel Management
Sep 15, 2016 by The Management Team, Hotel Management
Thank you for taking the time to comment about your stay, we appreciate your feedback. We apologize that you were uncomfortable with the location of the first room assigned to you. I am happy to hear that we were able to find another that you were satisfied with and hope your experience from that point was good one. We hope to see you in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tehama County, CA

Nice hotel

Posted Sep 5, 2016
Pros: Huge shower, clean, comfortable beds. Excellent for the price.
Location: Not the fanciest neighborhood, but not terrible or anything. Grocery store next door with a little bakery with killer tiramisu! wineries nearby.
I reserved a room here because the place I usually stay was booked. I actually liked the hotel a lot. It was clean and comfortable. The staff was friendly and efficient. There was a great walk in shower big enough for an entire bathroom by itself. There is a good free breakfast. I figured it would be cold cereal and muffins, but there were eggs, bacon, make-yourself waffle maker, yogurt, fruit, etc. There is a pool that a family with kids seemed to be enjoying a lot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Aug 30, 2016
Really recommend for family for 2bed room. Clean bathroom and good breakfast in the morning
5 out of 5
Recommended
for Everyone
by A verified traveler

Jacuzzi suite

Posted Aug 27, 2016
The lady in the front counter was extremely helpful and courteous.