Ratings based on 321 Verified Reviews

3.3 out of 5
68% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from central valley, ca

Frig & Micro

Posted Sep 11, 2017
Liked having the micro and frig in the room. I always eat out and like being able to bring back to eat later. Its a compromise from not having coffee maker for morning, but shoot, I can by a Starbucks and put it in the frig. Lol
1 out of 5
by A verified traveler from San Francisco

Staff in league with criminals.

Posted Sep 4, 2017
I received a call on the hotel phone at 1 am from someone claiming to be at the front desk. The caller tried to convince me that they needed my credit card and other personal information because of "computer problems". Another call came in at 6 am. These calls can only come through the front desk switchboard. If you have to stay here, unplug the phone.
2 out of 5
by A verified traveler from Houston

Don't Ever Reserve This Place Online

Posted Aug 28, 2017
CAN'T CHECK IN UNTIL 4PM!!!! Ridiculous!!!! But check out is 11am. You do the math. What a rip off!!! I booked a room here at about 7 am and didn't discover check in time until after confirmation. Expedia doesn't guarantee a clean cancellation or how long it might take to get your money back. So I had to wait almost 8 hours to finally get into the room. Call ahead before you book. Most places let you check in by at most 2pm.
Comment from Hotel Management
Aug 30, 2017 by GM, Hotel Management
Thank you for taking the time to review your hotel. We are sorry that our check in and check out times did not meet your expectations. We do try our best to check people in earlier than 4pm and we do offer a late check out.
2 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Looked nice online. Not so much when you arrive.

Posted Aug 28, 2017
Run down on inside. Very basic accommodations for the price. Ghetto location. But bed was comfortable and staff was okay. I would never stay there again. If you have to, spend a few books more for a better place. Wish we would have.
Comment from Hotel Management
Aug 30, 2017 by GM, Hotel Management
We greatly appreciate your comments. We are happy to hear that our beds were comfortable. We will reach out to our staff to make sure they can deliver an excellent service next time. We always ensure that our guest rooms are well maintained for every guest.
2 out of 5
by A verified traveler

Posted Aug 18, 2017
Overpriced. There was music at an establishment close enough to be heard through the walls. (I had a room with an outside wall.) Also, there was minor construction work just outside my room on the first day of my stay. The bed was uncomfortable (too hard). There was no indication of where the breakfast was served. Check in time is too late (4 p.m.) Soda machine and ice too far from room.
Comment from Hotel Management
Aug 30, 2017 by GM, Hotel Management
We appreciated your comments. We are sorry we did not meet you expectations.
1 out of 5
by A verified traveler from n

Horrible , roaches in the bathroom, room smelt bad

Posted Jul 8, 2017
Worse hotel I seen they should really do something about there bug problem and cleaning staff because the room smelt horrible
Comment from Hotel Management
Aug 30, 2017 by GM, Hotel Management
We are sorry to hear that our guest room had problems. We will be working with our housekeeping staff about the issues you had because we know how important cleanliness is to all our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Summerville, SC

Last minute 4 night Funeral visit

Posted Jun 29, 2017
Pros: see above
Cons: see above
Location: see above
Late check in from airline flight and rental car drive to area went very well, staff was informed and ready to support. We did not use pool but always looked clean and water clear. Queen sized bed was very comfortable, room was on second floor which worked out great due to the +100 degree weather all week, in that there was always a comforting breeze. Room AC unit set to 68 worked great as we were in and out all week changing clothes etc. Ironing board and iron were clean and worked well. Parking was perfect right outside our room. Staff was always accommodating and polite. Breakfast Waffle machine was enjoyed, not much else for breakfast but enough to get us going. Everything we needed; popular restaurants, pharmacy, all kind of stores were within 5-10 minutes by car. For us this was a gem in the rough. In general local people were polite and friendly, a good experience considering our mission.
Comment from Hotel Management
Jul 3, 2017 by General Manager, Hotel Management
Thank you for your recent review. We are very happy to hear that you enjoyed your stay with us!!!
5 out of 5
by Ruth

Posted Jun 19, 2017 on Hotels
Amazing
Comment from Hotel Management
Jul 3, 2017 by Jana, Hotel Management
Thank for your recent review. We are glad to hear that our hotel was amazing. We hope to see you again!
4 out of 5
by A verified traveler

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017 by Jana, Hotel Management
Thank you for your recent review!
1 out of 5
by vern b from lodi

shooting across street door was opened

Posted Jun 8, 2017 on Hotels
the hotel staff booked my room to another person while i was in the room!