Ratings based on 280 Verified Reviews

3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, CA

Serving its purpose.

Posted Oct 21, 2017
It was an okay hotel, staff was fine. I ended up upstairs and had to take my luggage up there, which sucked. Room was clean by appearance, but there was no deep cleaning done and the stains on everything showed through. It did have two extra chairs in there which was nice to set stuff on but again, stained. Also, other guests were pretty loud. I know that’s not exactly something I could control. As far as price, it was okay, but I would definitely knock the price down by $5-$8 per night.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
the motel was a good value. It was clean . The pool was clean but pretty cold
Comment from Hotel Management
Oct 6, 2017 by Guest Experience Manager, Hotel Management
We appreciate you recognizing our excellent value, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels. Best Regards, Customer Care Team
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Basic room, clean quiet and bed was comfortable. Liked it was off the busy road.
Comment from Hotel Management
Oct 6, 2017 by Guest Experience Manager, Hotel Management
What a lovely review! Thank you for taking the time to demonstrate how happy you were. We can't wait to welcome you back! Best Regards, Customer Care Team
1 out of 5
by A verified traveler

Posted Sep 20, 2017
Cons: Everything.
The hotel room was not good. Window latch was broken and wouldn't lock. There was no Kleenex or shampoo in the room.
Comment from Hotel Management
Oct 6, 2017 by Guest Experience Manager, Hotel Management
Dear Guest, thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges you experienced with regards to customer service, cleanliness and room condition. This is certainly not the normal high level of service we provide. Please know that your experience does not reflect the overall performance of our hotel when it comes to service and product. We truly value each and every one of our guests and would want nothing but the best experience for them. We will be passing on your feedback to our relevant managers, to ensure immediate action is taken. Thank you again for sharing. We would love the opportunity to redeem ourselves with you, should you choose to stay with us again Best Regards, Customer Care Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulare

Wedding stay

Posted Sep 18, 2017
The only bad thing the guest on the floor on top of us was super noisy sound like they were running back and fourth all night long 👎👎👎
Comment from Hotel Management
Oct 6, 2017 by Guest Experience Manager, Hotel Management
Thank you for taking the time to tell us about your experience. We work hard every day to ensure we exceed your expectations. We hope to see you again during your future travels. Best Regards, Customer Care Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Very nice room and the staff was very nice. I will stay there again
Comment from Hotel Management
Sep 19, 2017 by Guest Experience Team, Hotel Management
Thanks for your lovely review. We aim to provide a clean, comfortable and pleasant stay for all our guests, so we are so pleased to read that we achieved our goal on your visit. Thank you so much. We look forward to welcoming you back again soon. Best Regards, Customer Care Team
1 out of 5
by A verified traveler from New York, NY

Hotel just okay, management terrible

Posted Aug 29, 2017
Pros: Clean room, decent female staff
Cons: Management has anger issues and will not reasonably consider a refund under any circumstances
I checked some of the other negative reviews and they all seems to mention the male manager being an issue-- same experience here. I stayed 2 nights, and was actually surprised at the cleanliness of the room and friendliness of the female staff. However, when there was an issue with me being double charged for one of the nights, I spoke with a man who was totally unreasonable and refused me a refund even though I clearly could not have stayed in 2 different rooms in the same night. When I told him I thought it was unfair considering I did stay at his hotel, he started yelling and accusing ME of freaking out (I was speaking calmly, he was screaming and raging about how it was my fault). He then told me to call Expedia and hung up on me. Clearly once they have your money all niceties go out the window, so just keep that in mind. I travel a ton for work and am an Expedia +Gold member, so I know the difference between good and bad hospitality. This guy totally thought it was worth it to eliminate any chance of a paying customer ever returning over his ego and about $85. There are too many options out there these days to deal with companies that don't value their patrons. Oh and their air conditioner only worked sporadically, you have to call the front desk to tell you how to work the TV, and the bathroom lights automatically pop on with a motion sensor (super obnoxious in the middle of the night).
Comment from Hotel Management
Sep 19, 2017 by Guest Experience Team, Hotel Management
Dear guest, while we are pleased to read that you found the room to be clean and comfortable overall, and our female staff to be friendly, we are very disappointed to read your comments about some of our staff. We sincerely apologize for this. Furthermore, our staff should have been more professional, attentive and proactive resolving this issue. Please know that we are bringing your experience to our team and we will take actions to ensure this does not happen again. Once again, please accept our apologies once again. Best Regards, Customer Care Team
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Very impressed!

Posted Aug 28, 2017
There is no carpet in the room! The room is very spacious and clean. We were very happy with our stay after nearly 10 hours of driving. Highly recommended and the best Motel 6 out there.
Comment from Hotel Management
Sep 19, 2017 by Guest Experience Team, Hotel Management
Hello Violet, thank you for your lovely review! I am so glad to read that you had a comfortable stay with us, especially after a long drive. This is always our aim, so I am happy that we achieved our goal on your visit. Thanks again for your review. Take care! Best Regards, Customer Care Team
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

GReat for a short stay, close to everthing.

Posted Aug 21, 2017
Soap bars could be larger. No much noise from the upper floor.. Well located.
Comment from Hotel Management
Sep 19, 2017 by Guest Experience Team, Hotel Management
Hi there, thank you so much for your review and feedback about the soap bars, we will certainly look into this. That said, we are so pleased to read that you enjoyed your stay with us. We hope to welcome you back again next time you visit the area. Best Regards, Customer Care Team
3 out of 5
by Bellamaria

Had better experiences

Posted Jul 23, 2017 on Hotels
It was ok,bed was really flat, got the worst building with all the hobos outside.