Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from england

Welcome to the hotel from hell

Posted Aug 22, 2016
Pros: Nothing
Cons: New better mannered reception staff with a warming attitude
Location: Stuck on the outskirts of Lodz with a carrafeur close by
Having driven almost 300 hundred miles we arrived looking forward to a relaxing stay. On checking in and paying we were dealt with by a person on reception who my wife described as in the wrong job. He was not helpful at all when we asked about an evening meal he told us in a couldn't care less voice the dining facility was shut. Are well perhaps we could enjoy a drink at the bar, no chance that was not available either, although he did say we could buy a bottle of beer at the fridge in the foyer. We left and went looking for a meal and a drink nearby we ended up at the Novetel which in comparison was the ritz we finished up staying there overnight. We called back at the dungeon to chuck the keys in and the thing on the was still there in his now familier happy mood on advising him we would not be back he just smirked God help other guests
4 out of 5
by Rafal

This traveler left a rating score only Posted May 13, 2016 on Hotels
2 out of 5
by Marek from Lublin, Poland

Posted Apr 20, 2016 on Hotels
budynek fatalnie wykończony,najtańszymi materiałami i słabej jakości armaturą. Ładny tylko hall wejściowy.
4 out of 5
by A verified traveler

Nici an close for what I need

Posted Feb 11, 2016
All the time when I go in Lodz i stay to this hotel
1 out of 5
by Johan from Sweden

Not happy all.

Posted Jan 10, 2016 on Hotels
Not happy at all. No minibar on the room even though it said so in the description. When I arrived at 10.15 in the evening they could not even serve me a beer or a glass of wine. When I asked to have a Coke instead due to the mishap they wanted to charge for it. Heating and air condition did not work at all. Will not stay here again.
3 out of 5
by Christopher from Gdansk, Poland

Good Hotel

Posted Dec 30, 2015 on Hotels
Just a brief stay to break up a long journey. A comfortable, clean Hotel with good parking. Just what we needed.
4 out of 5
by Bartosz

This traveler left a rating score only Posted Nov 30, 2015 on Hotels
3 out of 5
by Niklas

This traveler left a rating score only Posted Nov 19, 2015 on Hotels
3 out of 5
by A verified traveler

Posted Nov 11, 2015 on Hotels
The hotel was clean and comfortable
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2015 on Hotels