- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to Maria for her good service
When check in, the hotel staff Paula was rather unfriendly. I asked for car park, she insisted no no no. Fortunately I have sent an email and got a confirmation reply in advance. The next day we met the most helpful hotel staff, her name is Maria. She was very helpful, gave all the good tips in finding good food, restaurants, pintxos and reserve a winery tour. When she saw us again, she cared to ask us our experience of her recommended places. That is excellent service that we truly appreciate. Thank you Maria and keep up the good work!