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Reviews of Mercure Blois Centre

4 out of 5
Mercure Blois Centre
28 Quai Saint Jean, Blois, Loir-et-Cher

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 575 reviews" "
Rating 8 - Good. 235 out of 575 reviews" "
Rating 6 - Okay. 44 out of 575 reviews" "
Rating 4 - Poor. 17 out of 575 reviews" "
Rating 2 - Terrible. 4 out of 575 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stylish hotel right on the Loire in the heart of Blois. Excellent underground cat park and super, helpful and friendly staff. We now plan to return on our way back to England from the Dordogne for a further overnight stay.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and free public car park next door. Basic decor in room but comfortable bed. Enjoyable dinner but breakfast unexciting. Welcoming staff.
Stayed 1 night in Jan 2024

6/10 Okay

Harsh

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good staff but aging tired rooms
Staff are amazing. Service is top notch. Rooms are aged. Furniture is old and looks unclean. Repair works made the morning very noisy, no notice served. Staff are truly awesome. Location is great too.
Stayed 4 nights in Dec 2023

4/10 Poor

Mark

Traveled with family
Friendly staff tired room and Breakfast a huge dis
The public areas are well kept and very clean the check in was good and the lady on reception was excellent and very helpful and friendly. We were only staying for one night on route to another location The room had seen better days and the breakfast buffet was a real disappointment. In country that has so many great Boulangers the quality of the morning goods was really poor mass produced part baked products the hot food was just awful. There are so many local places doing quality this was a huge disappointment and why we didn’t take breakfast and sadly whilst running our stay did mean us leaving without a good memory of the hotel
Stayed 1 night in Sep 2023

6/10 Okay

WILLIAM

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mostly great except some poor customer service
Everything was great except we sent laundry out. It disappeared. They apologized and said they would “look after us” and said it would be next morning before we left (we were biking). It didn’t come until the afternoon and we had toured the town. We were then told that because we were still there we had not been affected so we would not be “looked after”. Well if that’s how it works, if we cancel a room they charge us! But if they fill the room then they “had not been affected”, would we then not have to pay for the room! Very poor attitude or customer service. All else was great at the hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel, view on the Loire river. Delicious breakfast buffet, efficient and courteous staff. A 5-10mn walk along the river to the castle and downtown with shops, bars, and restaurants. Easy public parking across the hotel, free at night and on Sunday.
Stayed 1 night in Jul 2023

6/10 Okay

Margaret

Stayed 1 night in Jun 2023

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Mercure Blois
The staff at Mercure Blois were friendly, efficient and very helpful. The dinners and breakfast were delicious.
Stayed 2 nights in Feb 2023

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Great choice
Good stay and amazing friendship from the desk.
Stayed 2 nights in Dec 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight pause.
Our first stay here & it most certainly is an impressive building when compared to dozens of other Mercure hotels that we have experienced throughout Europe.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, service and A/C!
Modern and comfortable from the lobby and reception to the bar, to the restaurant. The food was very good, staff frieny and -unusually in France- reliable and in-working-order A/C. They also gave me a reference to a car/driver service (Art Service) and their recommendation ended being top notch. All around a neat hot, within a short walk of the center of Blois.
Stayed 1 night in Aug 2022

6/10 Okay

S A

Liked: Cleanliness, staff & service
Functional if rather charmless
Centrally located, the Mercure is a functional if slightly depressing choice. The rooms have all the charm of a Travelodge, with paper cups in both bedroom and bathroom, rather than mugs and water glasses. The communal areas have clearly been given a bit of a refurb in recent years, but they do little to elicit the charm one might hope from a hotel in the Loire Valley. Staff are friendly and helpful, and are clearly the high point of a stay here. Just don’t even think about trying to use the pool / sauna / jacuzzi in swim shorts; they’re prohibited.
Stayed 2 nights in Jul 2022

10/10 Excellent

Anthony

Stayed 3 nights in May 2022

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to base your stay in Blois
Very friendly staff, excellent location The bar area is very open & bright, food options in the bar were excellent value. Clean, quiet room, not huge but big enough. We had hoped to wander around the old town to find a place for dinner, but the weather did not cooperate- we had an excellent meal in the dining room, reasonable wine list. All in all a great stopover
Stayed 2 nights in Mar 2022

10/10 Excellent

Seoyoun

Stayed 1 night in Dec 2021

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely visit in Blois. The Mercure has a great location and rooms are comfortable and clean. The staff is not as helpful with concierge services as we had hoped, and did not seem to know that many restaurants were closed in town for the holiday week. We ate at the hotel restaurant once for dinner, and it was very bland. The charm of the town, ease of parking across the street, and walkability made this a good choice in the Loire Valley.
Stayed 3 nights in Oct 2021

10/10 Excellent

Tycho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a very night city
The hotel is very close to the center and was just such a good stay we added another night even though we had to drive on. We will go back soon.
Stayed 1 night in Oct 2021

4/10 Poor

Sohail

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Parking on site. Not very clean
Stayed 1 night in Sep 2021

2/10 Terrible

Yana

Disliked: Staff & service
arrived at the hotel after 8 hours of driving with a small child in the car, only to be told they were double booked due to computer problems and actually had no room for us. Noone knows why they confirmed the reservation and did not bother calling us to cancel the booking before arrival. Due to high season there were no other hotels in the area available either. Expedia made trying to get a refund into a nightmare ping pong across countries and waiting lines. Never again.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location, modern amenities, free parking, wine bar
Stayed 1 night in Jul 2021

8/10 Good

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very correct like all the mercures hotels. Maybe a but older than some other Mercures in big cities but good. Just the ventilation (heating) could not be turned off completely and made a bit of noise. Beakfast in the room because of Covid restrictions, good and on time.
Stayed 1 night in Dec 2020

10/10 Excellent

Rob

Stayed 1 night in Jul 2020

10/10 Excellent

Tami, Austin, Texas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely courteous. The property is well maintained with very comfortable beds and Impeccably clean. It’s in a great location and walkable to so many excellent restaurants, shopping and attractions. I’ll definitely stay here on my next trip to Blois.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUR STAY!
The stay was fabulous and the beds were super comfy! The hotel staff was friendly and the food was great!!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stay
A very comfortable stay. Central location and helpful staff.
Stayed 1 night in Oct 2019

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Sam, Washington DC

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here multiple times over the years. In Blois, this is the place to stay. The staff has always been amazing, really top notch, and helpful. The rooms are fine, although they are showing their age, and should probably be updated at some point soon. The breakfast buffet, while really great in the past, slipped a little this year. There were days the crossant tasted fresh, and then there were times they tasted old. The breakfast staff has always been great, though. All in all, a really good hotel, with just a couple minor dings.
Stayed 12 nights in Jul 2019

6/10 Okay

Eamonn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Stayed 1 night in Jul 2019

8/10 Good

Edvard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
One of the coolest rooms we've ever stayed at. having an infant, it was great with him on the bottom floor in crib while we were upstairs. Our only complaint was the A/C, unfortunately we visited when it was 100F degrees out and Air conditioning did not help. in fact at night when the temperature dropped significantly it was actually hotter in the room.
Stayed 2 nights in Jun 2019

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Stayed 2 nights in Jun 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt refund us when flights were changed by our airline and not our request
Stayed 1 night in May 2019

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional value, great customer service
Fantastic stay. It was our 30th wedding anniversary trip, and so Daniel and team gave us a special welcome upon arrival. He and Margane both went out of their way to exceed our expectations. They were friendly and helpful with our stay as well as suggestions and tips for our various day trips. The hotel itself also exceeded our expectations especially the indoor pool and jacuzzi which provided a welcome break after a day of visiting the Château’s. Would highly recommend this hotel and team. Thanks Daniel and Margane!
Stayed 4 nights in May 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The common areas and breakfast was good but the room didn’t even have proper cups to make tea everything was paper cups which was not very environmentally friendly the check in was also tediously slow and the credit card hold for incidentals excessive
Stayed 2 nights in May 2019

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
The overall was very good. The room is small for a couple and a child, but the size of the bathroom was good, everything new and the shower excellent. The breakfast was good and the croissants were delicious. The location in the city very good and for The Valley, to reach the castles and the other important cities. The staff were very kind and helpful but they have to search in the internet all the basic answers. They should know things at least in Blois. Like the opening time and how to buy a tickets for the main attractions in Blois.
Stayed 5 nights in Apr 2019

10/10 Excellent

Nitzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice to stay in blois
We stayed one night in blogs and was really happy to choose the Mercure hotel as it was in a very nice location close TOR the center. There is a free parking room next to the hotel and the view on the Loire river is pretty romantic while you dine your breakfast. Nice selection of bread and cheese and you can cook by yourself your own style omelette which is very nice. Would defently be back to this hotel we loved the atmosphere and the modern and clean design
Stayed 1 night in Dec 2018

4/10 Poor

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service
Letdown
Three business travellers and upon arrival, one of our party was asked if they didn't mind staying at another hotel about 500m away so not a great start. Ordered dinner in the restaurant and the steak was dripping in fat and sent back. Staff at breakfast were fairly rude also. All in all not a great experience which was a shame as our previous stay there 12 months ago had been good.
Stayed 1 night in Sep 2018

4/10 Poor

Mitzi, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Worst pillows in any hotel I've ever stayed. Very uncomfortable bed. No toiletries left in our room for 2 nights except soap despite toiletries being available.
Stayed 2 nights in Sep 2018

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to explore Blois
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Nice hotel...shame things did not work
A good location right on the river. Unfortunately the view is blocked to all rooms with a ‘river view’ by a large row of trees. Rooms are nice but we struggled with multiple electrical items not working; iron, TV, hairdryer, lamps all not working which was a shame. Good on site parking and easy to find
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good facility. Staff were very helpful.
Stayed 1 night in Jul 2018

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good centrally located hotel. Hotel was very clean and staff was excellent
Stayed 1 night in Jun 2018

10/10 Excellent

Koch, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Best hotel in Blois. I would stay here when I visit again next year.
Stayed 2 nights in Jun 2018

10/10 Excellent

CJ, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, very helpful.
Stayed 1 night in Jun 2018