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Reviews of The Originals City, Hôtel L'Acropole

3 out of 5
The Originals City, Hôtel L'Acropole
Rue Jean Moulin, Le Crêt de Mars, La Ricamarie, Loire

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 163 reviews" "
Rating 8 - Good. 75 out of 163 reviews" "
Rating 6 - Okay. 32 out of 163 reviews" "
Rating 4 - Poor. 13 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Johnny, Scotland

Liked: Staff & service
Efficient, but not a tourist Hotel
OK, but not a tourist hotel...... this is a businessman's stop-over next to the motorway!

6/10 Okay

Verified traveler

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
just for a night
We were travelling home and booked the hotel from where we had spent our holidays. We just wanted a bed for a night and a breakfast - and we got that. The staff was very nice and helpful in many perspectives but the limits of the place didn't really leave them a chance to make this a very pleasant stay. Stay there if you just need a place with nice staff beside a quick french American Steak House. Don't stay there if you want a hidden gem.

10/10 Excellent

Pascale

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Hôtel pratique confortable mais à rénover
Hôtel très bien placé et pratique avec son accueil 24/24 et son grand parking. Accueil professionnel et literie ok Seul bémol - moquette d’un autre âge qui doivent être changées
Stayed 1 night in Jan 2024

10/10 Excellent

Stéphane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamberet valence
Petit hôtel sympa . Personnel accueillant. Seul petit bémol le manque de chauffage dans la chambre . L hiver approche 🤔
Stayed 1 night in Dec 2023

4/10 Poor

Aditya

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good staff. Terrible hotel. Problem in every room.
Room heaters very weak, almost zero. I have very good tolerance with cold, but when it's -3°C outside and the heaters almost don't work, no matter what, you'll at least hope there's hot water in the night? But no! Even hot water is not available at night, it seems to be only in the mornings. I was shivering and freezing and slept with loads of layers after hours of trying to fall asleep in the cold. Barely got in 4 hours of sleep, then went for breakfast (I had already paid for it). Half the fruits were stale, the eggs boiler was connected but even after trying 2 times of 10 min and with assistance of the staff, the eggs never boiled. I just left the hotel without proper breakfast as I did not want to be late for my business meetings, deciding I'll never ever return to this establishment again. The staff was professional, but the hotel needs serious maintenance and 24 hours assistance as bare minimum. Please avoid
Stayed 1 night in Dec 2023

10/10 Excellent

Lydie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Emmanuel

Stayed 1 night in Nov 2023

10/10 Excellent

fatna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enfroit parfait et tranquille
Stayed 1 night in Oct 2023

6/10 Okay

FRANÇOISE

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très gentil et efficace et souriant. Accueil parfait !
Stayed 2 nights in Oct 2023

10/10 Excellent

Jérôme

Stayed 1 night in Sep 2023

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Stayed 1 night in Sep 2023

8/10 Good

Gabriel

Stayed 1 night in Sep 2023

10/10 Excellent

Raphaelle

Stayed 1 night in Aug 2023

8/10 Good

Didier

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Manque de climatisation....
Séjour type travail, trop chaud dans l'hôtel et pas de Climatisation , un ventilateur en prêt était vraiment Génial.
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour un après-midi et une nuit.
Bon équipement dans la chambre avec bouteille d'eau et plateau thé café. restaurant la porte à côté de l'accueil (La Boucherie), petit bémol sur chambre côté autoroute où on entend la circulation malgré le double vitrage dans la journée, moins le soir avec le volet fermé et la circulation moindre. Bonne connexion wi-fi
Stayed 1 night in Mar 2023

4/10 Poor

Sébastien

Stayed 1 night in Jan 2023

8/10 Good

STEPHANE

Stayed 1 night in Nov 2022

6/10 Okay

Gabriel

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

Eric

Stayed 1 night in Sep 2022

10/10 Excellent

Pascal

Stayed 1 night in Sep 2022

10/10 Excellent

Caroline

Stayed 1 night in May 2022

6/10 Okay

Mehmet

Business traveler
Disliked: Room comfort
A fuir manque de professionnalisme total
Acceuil du personnel de nuit en pijama : inadmissible du jamais vu manque de professionnalisme Chambre non chauffée Réclamation d'un chauffage d'appoint, le personnel nous reponds qu'il y a des plaides a disposition : sans commentaire Et que dire lors de la demande de changement de chambres madame toque au chambres voisine pour voir la disponibilité a 23h au lieu de vérifié sur l'interface
Stayed 1 night in Jan 2022

4/10 Poor

STEPHANE

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
chambre 102 à fuir
l'accueil a été parfait, mais je crois qu'il serait bon que les directeurs d'établissement prennent le temps de dormir dans les chambres qu'ils proposent à leurs clients. entre le radiateur à 30cm de la tête de lit, et surtout le bruit continu de fluide dans le mur (radiateur arrêté il s'entend); j'ai eu le sentiment de dormir à coté d'un robinet qui coule en permanence, donc déçu que cette chambre ne soit pas à la hauteur
Stayed 2 nights in Nov 2021

8/10 Good

Michel

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

8/10 Good

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel accueil.
Stayed 1 night in Oct 2021

6/10 Okay

Sophie

Liked: Staff & service
Stayed 1 night in Oct 2021

8/10 Good

Sébastien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Bien sauf le bruit
Tout a fait correct en prestation mais les chambres d'un côté donnent sur l'autoroute et le bruit passe bien a travers le double vitrage qui ne semble plus etre de grande qualité. On arrive a dormir, rassurez-vous mais il faut s'accomoder de ce bruit de fond. Perso, cela a été et je ne suis pas sensible au bruit.
Stayed 1 night in Sep 2021

10/10 Excellent

Keith L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top
L’hôtel est très bien, dans un lieu idéal pour se détendre au calme, le personnel et le propriétaire des lieux sont très sympa et accueillant, chambres très confortable et télés neuves. Au top
Stayed 1 night in Sep 2021

10/10 Excellent

guillaume

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour, repos assuré
Très bien👍
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bon acceuil
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Très bel accueil mais je regrette de ne pas avoir pris une chambre côté parking, la route est assez bruyante.
Stayed 1 night in Jun 2021

10/10 Excellent

Marion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon emplacement de l'hôtel, personnel accueillant et chambre confortable. J'y reséjournerai avec plaisir !
Stayed 1 night in Sep 2020

6/10 Okay

Laure

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2020

8/10 Good

Mickael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

ALEXANDRE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfait ! Chambre agréable, au calme. Personnel très accueillant et petit déjeuner complet et agréable malgré les circonstances. Je recommande !!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2020
Response from La Direction on Jul 9, 2020
Bonjour ! Merci beaucoup pour cette super note ! A bientôt à l'Acropole !

4/10 Poor

Ludovic

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from La Direction on Jul 9, 2020
Bonjour Ludovic, Merci beaucoup pour cette super note ! Bien cordialement,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
facile d'acces, propre, tres bien pour une halte d'un soir
Stayed 1 night in Jan 2020
Response from La Direction on Feb 5, 2020
Bonjour ! Nous vous remercions vivement pour votre commentaire ! Nous espérons avoir le plaisir de vous revoir et vous souhaitons une agréable journée, Cordialement,

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from La Direction. on Nov 1, 2019
Bonjour Jean ! Merci d'avoir pris le temps de nous évaluer ! A très bientôt à l'Acropole ! Cordialement,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
propre et restaurant juste a cote de l'hotel. Parking gratuit et bon etat general du batiment
Stayed 1 night in Sep 2019
Response from La Direction. on Nov 1, 2019
Bonjour ! Toute l'équipe de l'Acropole vous remercie pour votre précieux commentaire ! Nul doute que celui-ci sera utile à d'autres utilisateurs encore indécis…! Nous espérons avoir le plaisir de vous accueillir à nouveau et vous souhaitons une belle saison automnale, Cordialement,