Ratings based on 80 Verified Reviews

4.5 out of 5
91% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Paul

Posted Mar 26, 2017 on Hotels
The people were just wonderful, friendly and helpful
Comment from Hotel Management
Mar 29, 2017 by GenoBurneo, Hotel Management
Dear Paul It is a great pleasure to greet you. Thank you so much to share your opinion and your calificaction trough this mean. We are gratified to know that you enjoyed the atention our staff. And we are committed to improve our services thanks your suggestions. We hope you visit us in the next time you arrived our city. Because your loyalty is our main compromise with you. Kindest regards, Eric Macias Vásquez MANAGER HOWARD JOHNSON LOJA
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, D.C.

Safe and secure

Posted Feb 22, 2017 on Orbitz
Pros: Quality of the service and food was excellent.
Cons: Cleaner carpets in quest room 709
Location: Short walk to downtown restaurants and activities.
Nice place to stay while visiting in Loja. Best breakfast buffet in the city. Just a short walk away to downtown Loja.
Comment from Hotel Management
Mar 29, 2017 by Eric Macias Vásquez GERENTE GENERAL HOTEL HOWARD , Hotel Management
Dear Ric and Tere It is a great pleasure to greet you and extend our sincere thanks for share your opinion trough this mean. We are gratified to know that you enjoyed the quality of service, the food, the location and our breakfast. About carpets we are going to change them in this year. And we are committed to improve all this situationes and so we can serve you better. We hope you visit us in the next time you arrived our city. Because your loyalty is our main compromise with you. Kindest regards, Eric Macias Vásquez MANAGER HOWARD JOHNSON LOJA
4 out of 5
by Daniel

Private parties can be a thing to consider

Posted Jan 30, 2017 on Hotels
Everything was going well; however, the hotel is also used for private meetings and parties, so you could hear really high volume music during weekend nights, or you could have a children party in the pool and it would be a bit difficult to get a relax time after a working week or long trip.
4 out of 5
by Judith

Staying at HJ in Loja

Posted Jan 26, 2017 on Hotels
This is a lovely hotel in a good location, the breakfast was excellent and the staff very helpful and polite. A couple of slight niggles, it was not possible to close the curtains, there was no aircon so we needed to leave the window open which meant moths flew in the room. The food from room service was not good and the wifi was very patchy
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear Judith It is a great pleasure to extend our sincere thanks for share your opinion trough this mean. We are so happy to know that you enjoyed the location, the breakfast and the atention in our hotel. We are sorry to know about the problems with the curtains, the insects and the food of room service. And we are committed to improve all this situationes and so we can serve you better. We hope you visit us in the next time you arrived our city. Because your loyalty is our main compromise with you. Kindest regards, Eric Macias Vásquez MANAGER HOWARD JOHNSON LOJA
5 out of 5
by Rodrigo

Great Hotel in Loja

Posted Jan 2, 2017 on Hotels
Best hotel in Loja. Look for special prices and offers
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Dear Rodrigo In name of the entire staff of Howard Johnson Loja Hotel receives our warmest regards. Thanks for share your opinion through this mean and thanks for your suggestion about price and offers. We invite you to return our hotel next time you visit Loja. Kindest Regards, Eric Macias Vásquez MANAGER
5 out of 5
by Rodrigo

Great Hotel when you stay in Loja

Posted Dec 28, 2016 on Hotels
Stayed for one night at it was a great experience. Great breakfast buffet.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Dear Rodrigo In name of the entire staff of Howard Johnson Loja Hotel receives our warmest regards. Thanks for share your opinion through this mean. It is with great hapiness that we received your calification. We invite you to return our hotel and thank you for choosing our property. Kindest Regards, Eric Macias Vásquez MANAGER
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
A great experience in Loja with kind memmories from ist people
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Dear Customer In name of the entire staff of Howard Johnson Loja Hotel receives our warmest regards. Thanks for share your opinion through this mean. It is with great hapiness that we received your calification. We invite you to return our hotel and thank you for choosing our property. Kindest Regards, Eric Macias Vásquez MANAGER
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 19, 2016
We had a good experience. Specially the bed and the pillows were great. The breakfast was also really good. The staff was also nice and friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler from Quito, Ecuador

nice hotel, but...

Posted May 3, 2016
Pros: location
Cons: pool, jacuzzy, party noise.
Location: its very close to UTPL university, you can also get some nice BBQ ribs across the street
nice hotel, but you cant use pool, Jacuzzi, etc, every day, and the days u can, its open for only few hours a day and closes too early for a hotel, avoid staying on weekends because they will rent the pool for weeding, parties, etc. and play loud music all night long with no sound insulation at all, so you may not get lo sleep at all.
Comment from Hotel Management
May 15, 2016 by Calidad, Hotel Management
Dear Gabriel, Receive a warm and friendly greeting from Howard Johnson Loja hotel. We thank you for taking the time to fill out our survey. We appreciate your comments that help us to keep improving our services. We are very sorry because we have not met your expectations and we want to tell you that we have taken corrective measures to improve our internal processes We are glad you chose us for your visit To Loja, our main goal is to make sure you feel comfortable with us. We hope that you come back soon. Kindest Regards, Yessenia Sánchez R. Quality Assurance Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Comfortable business hotel in good Loja location.

Posted Mar 20, 2016
Pros: Amenities, staff, room, restaurant.
Location: Easy to walk to several nice restaurants and coffee shops (especially Victoria Cafe) as well as central Loja.
Well appointed hotel for personal comfort and business needs. Close to key Loja sights and restaurants. Staff were very friendly and accommodating. Able to print out documents from a bank of business computers. Excellent restaurant, work out facilities and outdoor pool. Remember to bring a bathing cap or impossible to enter pool.
Comment from Hotel Management
Mar 31, 2016 by Jefe de Recepción y Calidad, Hotel Management
Dear Barb, Thank you to share your comments with us, we appreciate its time dedicated to evaluate our services, the most important thing is to know that your stay was good. We are going to share your comment whit our staff. Regards, Yessenia Sánchez R.