预订罗雷加恩酒店宾馆住宿限时优惠

“Yes”

“Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. ”

“We had an excellent stay - property is fantastic . Staff are very eager to help . The property is very close to the local train station - around 5 mins walk . Although the property is on the main road, the rooms are very quiet - especially ones facing away from the road. Overall we enjoyed the stay and will definitely recommend this hotel. ”

“Clean and safe. Excellent staff and service”

“It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. ”

“We booked this hotel for its heritage and its connection to various historical figures. What we hadn't counted on was such a warm welcome. Absolutely nothing was too much trouble, and when we were asked what we would like for breakfast on the evening before, we requested some things that weren't on their breakfast menu (We hadn't seen it at that point)and they went out and bought them specially. We honestly cannot wait to visit again.”

“The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill.”

“It was an amazing experience.. The hotel is a very good location near the mall road. The hotel staff is very friendly and cooperative. It is very decently designed but the only issue we had was the mattress there. Otherwise really good property for the price we paid. highly recommended”

“Great location, walkable to the Toy Train. Many restaurants close by. The hotel was able to organise taxis and sightseeing trips. The staff were very helpful. The restaurant was very busy at breakfast but there was no shortage of food. Would stay again.”

“Perfect place to stay with family. Good and talkative staff. Over all nice experience. Just one suggestion can offer option for dinner who have booked through various site.”

“Well maintained. Good customer service.”

“Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out.”

“Great value for the purchase. We prolonged our stay. Nice big room with a view over Darjeeling and Kangchendzonga. The cleaning and roomservice is efficient. The reception is efficient too and very kind with advices. Thanks to Priyanka. ”