Ratings based on 336 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from utica, il

Very accommodating

Posted Sep 24, 2017
This was my first time at Embassy Suites and the staff was very accommodating. There was a miscommunication over the phone, but the manager Jeff and the front desk clerk Heather were very helpful and understanding. I will definitely stay there again and another added bonus was their complimentary drinks from 5:30-7:30
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Very nice Hotel

Posted Sep 20, 2017
I love the space and the comfort of this hotel. The pillows are so comfortable, I slept very well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and amenities...thanks!

Posted Sep 7, 2017
Pros: just about everything
Cons: na
Location: Chicago, WI, west suburbs...
A-1, from the room to the pool to morning meal to PM drinks. thank you!
1 out of 5
by A verified traveler from Kentucky

Out skirts of town

Posted Sep 4, 2017
Hotel let bus limo pull up at 3 A.M. blasting it radio rattling the windows while it unloaded party goers. Woke half the hotel up and the best the could say is sorry. Made for a miserable rest of day since myself or my 4 kids couldn't get back to sleep. Breakfast was cold like they forgot to turn on plate warmers. Very disappointed for such a nice hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from hammond indiana

Birthday weekend

Posted Aug 30, 2017
Had an awesome time will be back in October with a group of friends
5 out of 5
Recommended
for Business Travelers
by A verified traveler from chi town

Great stay

Posted Jul 18, 2017
My room is clean lobby was busy yet very clean bed very comfortable appreciate it the staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in nice area

Posted Jul 15, 2017
I like the free breakfast and the free happy hour and the hotel been renovated
4 out of 5
Recommended
for Everyone
by A verified traveler from Lombard, il

Everything was nice for my family reunion

Posted Jul 13, 2017
Pros: everything was nice
Cons: how cold it was in the hotel
The hotel was nice and the staff was nice as well.me and my family enjoyed ourselves.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakbrook IL

Posted Jul 10, 2017
Pros: The breakfast buffet.
Cons: Pay attention to the bedding furniture and accessories.
Location: Excellent location love Oakbrook community.
Excellent overall experience with the exception of mold on pillows. Housekeeping needs to pay more attention to cleanliness!!!
5 out of 5
by Tyron

This traveler left a rating score only Posted Jun 26, 2017 on Hotels