Ratings based on 1,529 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from sf

Nice hotel in a great location

Posted Dec 15, 2017
Loved the Lombard area shops and food places. The hotel itself I feel is close to everything. Nice staff. Nice breakfast. The rooms were really clean. Enjoyed my stay and will be back
Comment from Hotel Management
Dec 15, 2017 by Max Schultz, Hotel Management
Hello Jose, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. It truly was a pleasure reading your response and that you for all the kind comments. Please know that I will be more than happy to share your comments with the entire staff, as I know how much they will appreciate them. Thank you again and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from dekalb illinois

Great place to stay

Posted Dec 11, 2017
My overall rating was a 4 because there was other people who stayed there loud and had kids that was constantly knocking on doors all night and at one point I took the liberty to turn the heat on because one of the kids turned the air conditioning on and it had the whole second floor cold but other then then noisy kids it was great food was great hotel staff was great I definitely would recommend staying there
Comment from Hotel Management
Dec 11, 2017 by Max Schultz, Hotel Management
Hello Tamieka, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you for your understanding and patience regarding the other guests in the hotel. I am glad that you were still able to enjoy yourself and the amenities that we offer. Thank you again and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago IL

Posted Dec 8, 2017
Good experience, what I did not like it was the elevator scary it seems like is to old it doesn’t match with the nice Hotel!
Comment from Hotel Management
Dec 8, 2017 by Max Schultz, Hotel Management
Hello Blanca, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you for the candid response regarding the elevator, please know that we do keep up on all services needed for the elevator with our outside vendor, Otis. Thank you again for your time and choice in lodging, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017
The hotel is a mainstay for me, when I’m looking to clear my mind. So relaxing and clean.
Comment from Hotel Management
Dec 5, 2017 by Max Schultz, Hotel Management
Hello, Thank you for your review from your previous stay with us. We greatly appreciate the feedback. Thank you for your candid response. We are truly happy to see that we are your choice hotel when you just need to getaway. Thank you again for your time and choice in lodging, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Great!

Posted Dec 3, 2017
Staff is friendly. Room was very clean and spacious.
Comment from Hotel Management
Dec 4, 2017 by Max Schultz, Hotel Management
Hello Sam, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you for the kind words regarding the staff and facility. Please know that it will be my pleasure to share your comments with the entire team, as I know how much they will appreciate them. Thank you again for the time and choice in lodging, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from dubuque iowa

The best hotel in area for the price

Posted Nov 22, 2017
Free parking. Clean room. Amazing breakfast. Close to restaurant and shopping. This is the best hotel for the price. I stay here about ten nights a year for work conference.
Comment from Hotel Management
Nov 22, 2017 by Max Schultz, Hotel Management
Hello Sunny, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. It truly was a pleasure reading your response and I am glad that we were able to become your hotel of choice while in the area. Thank you again for your time and choice in lodging, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Hotel Clean and comfortable

Posted Nov 19, 2017
Pros: It's close to shopping and restaurants.
Cons: The addition of a microwave to the room.
Location: The locations is great, with lots of shopping and restaurants.
The hotel staff was very friendly and helpful. The room was clean and comfortable, and we would definitely stay there again when we visit the Chicago area. The only addition to the room would be a microwave. The buffet breakfast was very good also.
Comment from Hotel Management
Nov 22, 2017 by Max Schultz, Hotel Management
Hello Shirley, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate the feedback. Thank you for the kind comments regarding your stay. I am glad that you were able to enjoy yourself. Thank you again and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Very clean and comfortable. Cleaning staff was very friendly and check in was easy and fast
Comment from Hotel Management
Nov 20, 2017 by Max Schultz, Hotel Management
Hello, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate the feedback. Thank you again and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

good place for shopping

Posted Nov 19, 2017
For two people only one shampoo only one bath, after leaving the city and returning to the hotel stopped working door card, I waited long before they made a reset, in room only two tea for two, generally clean but loud
Comment from Hotel Management
Nov 20, 2017 by Max Schultz, Hotel Management
Hello Zyggi, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate the feedback. Thank you for the candid comments regarding your stay, please know that we would be happy to add additional amenities into your room upon request. We truly do try to make a lasting impression for all of our guests. Thank you again and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great hotel

Posted Nov 19, 2017
Great hotel, very spacious and clean. The staff was helpful and the location was central to lots of shopping and restaurants
Comment from Hotel Management
Nov 20, 2017 by Max Schultz, Hotel Management
Hello Clint, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate the feedback. Thank you for the kind words regarding the staff. Please know that I will be more than happy to share your comments with them, as I know how much they will appreciate them. I am glad that you were able to enjoy yourself in and around the hotel. Thank you again and we hope to see you again soon!