Interior entrance

Reviews of QC Terme Grand Hotel Bagni Nuovi

5 out of 5
QC Terme Grand Hotel Bagni Nuovi
Via Bagni Nuovi 7, Valdidentro, SO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 139 reviews" "
Rating 8 - Good. 45 out of 139 reviews" "
Rating 6 - Okay. 8 out of 139 reviews" "
Rating 4 - Poor. 2 out of 139 reviews" "
Rating 2 - Terrible. 3 out of 139 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
One of my all time favourite hotels. It is a unique property with grand architecture of the 1830’s when it was built and majestic views. The pools are delightful, food excellent and the service was superb. I stayed 7 nights and enjoyed it all.
Stayed 7 nights in May 2023

10/10 Excellent

Dominique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the room was big and clean, bathroom all new. The spa facilities were very clear and open until late (10pm)

10/10 Excellent

Paolo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2022

10/10 Excellent

Mrs M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing experience, very helpful team, beautiful views.
Stayed 1 night in Jan 2022

8/10 Good

Stanislav

Stayed 2 nights in Nov 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to Hotel in Bormio and we have stayed here several times. We love the location, food, cleanliness, staff attention, service but this time they slip in one area: room type/size. I usually pick the Jr Suite but decide to do a small upgrade and picked the suite. Be careful. The hotel room configurations vary and the "suite" we were signed was divided into 2 small rooms...very small in total space and nothing close to the photos on Expedia. We asked the reception about it and were told that it's a suite with a different arrangement. They did check if we could be moved, but all suites were booked. The only option was to go back to a Jr Suite but since we did the reservation by Expedia an adjustment in the rate was not done (not even an amenity or something else to compensate the misunderstanding),a bit cheap on their side. I did this reservation 7 months in advanced so not sure how they allocate the rooms once a reservation is made. For a 5 Star hotel they should have gone a little bit farther since we ended up spending +$3K USD on 3 days and we do plan to keep using the hotel next year with a few friends. So bottom line....the best option in Bormio, excellent Spa, great food, but do check the room type and arrangement directly with the hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing place, every one was nice and helpful, highly recommended
Stayed 3 nights in Jun 2019

8/10 Good

Chris

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel Good - but staff issues here
Nice location and perfect base before driving over the Alps. Service marked down because plates were taken from our table when we had not finished eating....and we were asked to leave the restaurant early as they wanted to get the tables done - most strange as it was not that late. The Sommelier was brilliant, truly professional, and due to staff shortage had to run the bar as well as look after guests in the restaurant. Too many new staff here though - probably a seasonal thing, I hope. Ambience was good, and we may stay again for the drive back to the UK from Monaco as its perfectly positioned.
Stayed 1 night in May 2019

10/10 Excellent

Radhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and it’s grand style Access to baths Peaceful
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Comfortable Rooms with excellent customer service. Would highly recommended staying here!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Spectacular spa, pretty average hotel
On arrival we pulled up at the front of the hotel and were a little surprised that for a 5 star hotel there was nobody to help with bags or directions for parking. Check in took ages though the sweets and drinks available were a nice touch. We stayed in a suite which was lovely and some of the little touches were great; blankets and a little bottle of liqueur left in the room for sunset was particularly thoughtful. The spa itself is truly spectacular and well worth a visit, one of the best spas I think I’ve ever visited but not sure it’s worth staying at the hotel. Dinner was disappointing but the sommelier was very well informed and the wine list was expansive. Cocktails in the bar were okay and the canapés were great, wish we’d just done this rather than booking in for dinner. Overall I would say the spa is incredible but the hotel is overpriced, for a 5 star the service was pretty awful and the food decidedly average. I would suggest spending the day at the spa, maybe do drinks in the bar afterwards but not worth staying the night.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Ap, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Room 402 was very small. I was a solo traveler. I guess they give the worst rooms to solo guests
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Good hotel
Hotel is good, but, unfortunately we got a really small room. The internal SPA is really amazing and the breakfast very good as well
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel Bagno Nuove, Bormio
The restaurant, bar and bedroom staff were excellent, dining experience fabulous. Reception staff were very poor and also we noticed were not resolving problems for other guests! There were outside building works in the grounds of the spa which started before 8.30 am and so was not relaxing - we feel that we should have been informed about this before our stay. The spa was overcrowded and we didn't visit Bagno Romani or Vecchio as there was a large queue and over 30 people in the small pool even though we had prebooked. Guests are also supposed to have exclusive use of facilities before 11 am - but we found that the outside pool, sauna and other facilities were closed for cleaning until 11 am which was our check out time. We have visited this Bormio spa many times over many years, but have found that it has become increasingly overcrowded and noisy with children and other clientele, which is not conducive to the Spa experience. This is the most beautiful and historical building in a unique location and setting and we do not want to see this decline in standards.
Stayed 1 night in Mar 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spa.
Very nice hotel, fantastic spa. Excellent food in restaurant but menu only changed once in 2 weeks. Lots of good restaurants in Bormio. Wifi excellent 1st week but lots of problems 2nd week.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectacular Hotel In Bormio!
If you are into sports (cycling/skying, hiking, etc...) Bormio is a great destination in Italy and QC Terme Grand Hotel Bagni Nuovi is probably the best hotel in the whole area. The Spa is just wonderful and the attention to detail and professionalism of the staff is impeccable. Can't wait to go back!
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Our 2 days SPA break was excellent. The location, service and the thermal spa experience were great. Definitely visiting again!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great but could be better
There is a lot to like about Hotel Bagni Nuovi but there is also a lot to dislike. First impressions when we walked into our room were fairly disappointing as the room was confusing to get to (had to go up an elevator then walk around and go down another elevator) and the rooms are due for a make over. But once you walk around and see how incredible the natural thermal baths are and all the relaxation rooms you forget about how underwhelming and out-dated your hotel room is. It's a shame that they open the baths to the public after 11am...we were lucky we were there during the week but we did notice groups of people going through on the friday so can only imagine what the weekends are like. Disappointed in the staff in the restaurant...fine dining but as we were english speaking we felt that the staff tried to avoid us and paid a lot more attention to those who spoke Italian. My boyfriend and I are in our 20's and chose to splurge in Bormio on our accommodation and I guess we just expected more from the rooms and staff. With that being said, if we were to return to Bormio we would probably return to Hotel Bagni Nuovi for the thermal baths as we just loved them. Such a huge variety.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, great facilities, poor staff/maintenan
tried to over charge me 665 euros for a room already paid!

10/10 Excellent

Depinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Nice and relaxing. Definitely coming back.

10/10 Excellent

jolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip
Amazing !!!!!

8/10 Good

Aaron, NYC

Liked: Cleanliness, staff & service
Hotel with Therms and access to ski area
Nice hotel with access to therms where one can spend the whole day and only 5 min drive to ski area. You can walk around the hotel in spa robe, including breakfast. Breakfast is nice too. WiFi is free and enough for surfing for basic needs. One very disappointing thing is the number of people in therms. Probably should not go there on weekends especially in the evenings.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Alps
Amazing stay in the Alps. Beautiful old hotel that is well maintained. The thermal baths are superb. Excellent romantic vacation.

6/10 Okay

David H, Palo Alto CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Location.. truly terrible restaurant
In summary, a strange experience; the spa, the rooms, the condition of the hotel were all excellent. But the dining experience - albeit in a ballroom sized dining room that appeared beautiful - was thoroughly marred by spotty service, and very limited menu choices. The "traditional menu" food was good - not spectacular - and the limited choices were repeated the following evening. The alternative side of the menu offered prawns on a skewer with vegetables - they were clearly from a frozen package - served steamed or boiled (I'm not sure which) - and served with absolutely no flavoring or seasoning, with poorly cooked vegetables. I label this review a strange experience as it seemed to be a hotel of past magnificence but now a faded glory - certainly not as reflected in the environment, decoration, or surroundings, but very much so in the dining room. I mention this as to eat elsewhere would involve a drive - so you are stuck! With so many choices of good hotels in the world it's a pity in a way that this has to be crossed off the list - it has huge potential to improve and be a great experience - but not at my family and friends expense until others tell us it is worth visiting again!

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Auch nach dem dritten Mal zu Besuch im Grand Hotel Bagni Nuovi Bormio sind wir begeistert von dem Hotel und der Therme. Ein toller Ort zum Entspannen. Einzig die Abendkarte im Restaurant ist etwas gar überladen mit schwerer Kost und irgendwie nicht passend zum restlichen Standard des Hotels und des Bades. Wünschte mir da etwas frischere Küche.
Stayed 2 nights in Feb 2024

10/10 Excellent

stefano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizi
Stayed 5 nights in Jan 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alida

Stayed 1 night in Oct 2023

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ninfa

Stayed 1 night in Sep 2023

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jens Folmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendido hotel e spa
Ottima esperienza! Hotel bellissimo e spa senza fiato... Uno neo l aperiterne compreso nel prezzo non fruito... Non è possibile prenotarlo prima del check in (ore 15) ma all arrivo (15:30) era già completo
Stayed 1 night in Mar 2023

10/10 Excellent

Matteo

Stayed 1 night in Feb 2023

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
BELLISSIMA L'ORA E MEZZA AL MATTINO SENZA OSPITI ESTERNI.. PECCATO FOSSE SOLO COSì BREVE E NON ANCHE LA SERA..
Stayed 1 night in Dec 2022

10/10 Excellent

Enrico giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza favolosa - crea dipendenza
Abbiamo dormito una notte nel Grand Hotel Bagni Nuovi, usufruendo dell'ingresso alla SPA a partire dalle 15 (orario check-in) e anche nel giorno successivo, senza limiti di orario. Abbiamo apprezzato tutto, sia per la stanza che per le terme.
Stayed 1 night in Sep 2022

8/10 Good

Rosangela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo tutto
Stayed 1 night in Aug 2022

10/10 Excellent

Christer Wågsæther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Armando, 6853

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2022

10/10 Excellent

Filippo

Liked: Staff & service, property conditions & facilities, room comfort
Si può fare meglio.
Luogo perfetto per un soggiorno di relax e romantico. Avevo aspettative più alte rispetto alla camera che per un 5 stelle mi aspettavo con più luce ed un vista migliore. Eravamo al piano -1 con vista muretto di fronte. Camera 602.
Stayed 1 night in Feb 2022