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Get an overview of this hotelFamily-friendly ski residence with a ski shuttle

Location

Located near the slopes, this Aprica residence is in the mountains, 0.3 mi (0.4 km) from Palabione Gondola, and within 25 mi (40 km) of Roccolo Ventura Ski Lift and Valbione Ski Lift. Salis Palace and Bernina Railway are also within 12 mi (20 km).

Property Features

Jump on the free ski shuttle for a day on the slopes before returning to Serenella for a drink at the bar/lounge and comforts including a spa tub and massage/treatment rooms.

Room Amenities

All 20 soundproofed rooms feature free WiFi and memory foam beds. Guests will find kitchenettes with refrigerators, stovetops, microwaves, and dishwashers.

Hotel Amenities

Hotel Amenities

During the winter, enjoy onsite recreation like cross-country skiing, snowboarding, and ice skating. Relax in the spa tub after a day on the slopes or enjoy the use of a steam room. For a free ride to the slopes, hop on the mountain residence's complimentary ski shuttle. Serenella helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the residence's bar.

Public areas are equipped with complimentary high-speed wireless Internet access. Complimentary valet parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 20 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free ski shuttle 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Free valet parking 
  • Garden 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Sauna 
  • Ski storage 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Steam room 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Pay movies 
  • Premium bedding 
  • Soundproofed rooms 
  • Phone 
  • Kitchenette 
  • Free bottled water 
  • Microwave 
  • Refrigerator 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Shower only 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board (on request) 
  • Sofa bed 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Dial-up Internet access (surcharge) 
  • Dishwasher 
  • Stovetop 
  • Washer/dryer 
  • Cookware, dishware, and utensils 
  • Room service (limited hours) 
  • Down comforter 
  • Memory foam mattress 
  • Sofa bed size 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the residence include a spa tub, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby 
  • Free bicycles on site 
  • Bicycle rentals on site 
  • Ice skating on site 
  • Mountain biking on site 
  • Ski equipment rentals on site 
  • Ski lessons on site 
  • Cross-country skiing on site 
  • Snowboarding on site 

Spa Services

  • Manicures and pedicures 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 7:00 PM

Special check-in instructions:

Guests who anticipate a delay to their expected arrival time are asked to notify the property as promptly as possible. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 10:30 AM

Payment types

Children and extra beds

  • This property does not allow children.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets allowed
  • Dogs and cats only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Caters to women only

Caters to men only

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 8 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the residence prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.


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